Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 121–135 · every procedure in the catalogue, any stage.

  1. Planned · expected · not yet published

    OOH Repairs Service & Anti Social Behaviour

    Plymouth Community Homes · South West England

    PCH Contact Centre provides a sensitive, efficient and cost effective service, receiving and processing enquires including the following distinct service areas: i. Repairs ii. Antisocial Behaviour The service is made available to PCH custom…

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0452c4
  2. Closed Open procedureFramework5 lots

    2024 Solutions for Non-Permanent Workers Services for British Council China

    British Council · Local authority · delivery region not published

    British Council China is looking for competitive suppliers to provide comprehensive solutions for non-permanent workers services (NPW) with aims to support business operations for all British Council China offices and to achieve effectivene…

    • Call centre
    • Fiscal services
    • Office-support services
    Value
    Not published
    Term
    Not published
    Submit via
    In-tendlogin required
    Published
    #044eb0
  3. AwardedNegotiated procedure with prior call for competitionFramework

    Emergency Contact Services (ECS) '24 for receipt of publicly reported gas escape calls and subsequent engineer dispatch.

    Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd) · Northern Ireland

    Phoenix Energy Group Ltd (formerly Phoenix Natural Gas Ltd) own and operate a gas distribution network system in the Greater Belfast Area of Northern Ireland. It is a condition of the associated License to operate, that Phoenix provides a c…

    Awarded to supplier not published

    • Call centre
    Value
    £6.0mceiling, not a contract size
    Term
    8 years
    Submit via
    Jaggaerlogin required
    Published
    #041b38
  4. AwardedAward procedure without prior publication of a call for competition

    Hazard Line and Mines Rescue Service

    Mining Remediation Authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, South East England

    An out of hours call service is required to maintain our legislative obligations to Public Safety. Under the same provision we also need a Rescue Service which can operate within mining works. Finally we require competent persons, trained t…

    Awarded to MRS Training and Rescue

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044c79
  5. Planned · expected · not yet published

    Telephony

    Ofcom · Greater London

    Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions. Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony …

    • Call centre
    • IP telephone services
    • Telephone switchboards
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #044862
  6. AwardedOpen procedureFramework

    Anti Corruption and Abuse Communications Service Framework

    BLUELIGHT COMMERCIAL LIMITED · Nationwide (UK)

    BlueLight Commercial are seeking a suitably qualified and experienced provider with extensive experience of working within policing and criminal justice to embed a bespoke and dedicated 0800 or freephone number for the public to use, which …

    Awarded to Crimestoppers Trust T/A Treble5 Treble1

    • Call centre
    Value
    £2.0mceiling, not a contract size
    Term
    4 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03eb2f
  7. Planned · expected · not yet published

    Shaping the Future of Assistive Telecare: Bield Seeks Partner for Innovation of Call Monitoring Technology

    Bield Housing & Care · Scotland

    Bield Response24 (BR24), part of Bield Housing and Care, is seeking to engage with potential suppliers for the procurement of an innovative cloud-based Alarm Receiving Centre (ARC) solution. This Early Market Engagement exercise is intended…

    • Software-related services
    • Administrative healthcare services
    • Alarm systems
    • +13
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #043d5a
  8. AwardedOpen procedure

    Telecare & Telehealth Services

    Bromford Flagship LiveWest Limited · Housing · East of England

    Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.

    Awarded to Careium UK Limited

    • Health and social work services
    • Alarm-monitoring services
    • Call centre
    Value
    £250k
    Term
    2 years
    Submit via
    Delta eSourcingpublic page
    Published
    #041bca
  9. Awarded

    Single Service Centre - Serco

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to Serco Limited

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #043712
  10. Closed Open procedure

    Out of Hours Telephone Service 2024

    Curo Places Limited · South West England

    Out of Hours Telephone Service 2024The out of hours telephone service will be a point of contact for Curo stakeholders when Curo offices are closed. Incoming calls may cover a range of matters during these hours and the trained operators of…

    • Call centre
    Value
    £180k
    Term
    3 years
    Submit via
    In-tendlogin required
    Published
    #04367d
  11. Awarded

    Single Service Centre - Serco

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to Serco Limited

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #04361d
  12. Awarded

    Single Service Centre - HGS

    Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency · NHS & health · Nationwide (UK)

    Awarded to HINDUJA GLOBAL SOLUTIONS UK LIMITED

    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    portal not identified
    Published
    #04361c
  13. AwardedAward procedure without prior publication of a call for competitionFramework

    The Provision of an Out of Hours Call Service

    Peabody Trust Ltd · Nationwide (UK), Greater London

    The provision of an out of hours call service.

    Awarded to ORBIS PROTECT LIMITED

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0433e3
  14. Planned · expected · not yet published

    National Contact Centre

    NHS Blood and Transplant · NHS & health · South West England

    The provision of an omni channel National Contact Centre (NCC) solution focused on providing the right solution for our existing and prospective donors via their channel of their choice at a time of their choosing

    • Call centre
    • System and support services
    Value
    £35m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #042eb8
  15. Closed Open procedure

    PN253 - Mental Health Call Handling Incl NHS 111 Mental Health Option

    Sheffield Health and Social Care NHS Foundation Trust · NHS & health · Yorkshire and the Humber

    Provision of Mental Health Call Handling Including NHS 111 Mental Health Option

    • Call centre
    Value
    £600k
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #042ce8