Find a TenderAwardedContract details notice
Published 30 Sept 2025, 12:51 BST

Official UK procurement notice

2025 - 1068 Culture Audit RFP

Official notice

Authority: Citizen Housing Group Ltd (Charity / VCSE)

ServicesBelow threshold - open competitionBelow thresholdReserved: K02000001SME suitableVCSE suitable
Published estimate£33,000exc. VAT · 1 value update39.4% above first published estimate
Submissions closed 19 Dec 2025awarded 30 Jan 2026
Awarded to Altair Consultancy & Advisory Services Ltd
Contract term 6 moends 1 Sept 2026 · up to 1 Mar 2027 with extensions · starts 2 Mar 2026

What is being bought

Published requirement description

Citizen would like to appoint a third-party provider to conduct a Culture Audit to determine Citizen’s culture maturity. The audit will be an advisory review, an assurance opinion will not be provided. The objective is to obtain advisory recommendations for management to consider and to inform the ongoing development of the culture and people approach and enhance what is already in place. The estimated value of the Project is between £20,000 - £40,000. The Agreement will be designed to stimulate a collaborative working environment between the parties and, amongst other things, encourage excellent performance measured against agreed key performance indicators.

If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in.

Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated.

Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.

NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.

You must upload your bid by using the `Attach Documents` button and your return must be submitted via ‘Submit Return’ on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

CPV: Auditing services · Human resources management consultancy services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 6 moSMEVCSEPublished value£0
Contract period: 2 Mar 2026 – 1 Sept 2026 (6 mo) · up to 1 Mar 2027 with extensions
Delivery: West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Initial 6 month term, which may be extended by a further 6 month period.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Price per Quality Point (PQP) - The bidder's submitted cost is divided by their total weighted score to calculate their PQP score, the lowest score is the best.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Sept 2025, 12:51 BST
Last source update
31 Mar 2026, 13:42 BST
Authority reference
2025 - 1068
FTS notice number
2025/S 000-078145
Latest notice
Contract details notice (UK7)
Classification (CPV)
Auditing servicesHuman resources management consultancy services
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-05a4d6 Find a Tender
Contract terms
Reserved participation area
K02000001

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
19 Dec 2025, 17:00 GMT
Clarification deadline
19 Dec 2025, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/citizenhousing/aspx/… ↗

Invite Only Procedure - via In-Tend.

Timeline

30 Sept 2025 → 31 Mar 2026 · 7 dates
  1. Planning notice published392 days ago
    30 Sept 2025, 12:51 BST
  2. Market engagement382 days ago
    10 Oct 2025, 23:59 BST

    Please see details in Scope.

  3. Tender notice published333 days ago
    28 Nov 2025, 14:31 GMT
  4. Clarification questions by312 days ago
    19 Dec 2025, 17:00 GMT
  5. Submission deadline312 days ago
    19 Dec 2025, 17:00 GMT
  6. Contract starts240 days ago
    2 Mar 2026
  7. Latest notice published210 days ago
    31 Mar 2026, 13:42 BST

Notice history

10 events · 5 releases on Find a Tender · since 30 Sept 2025
  1. Preliminary market engagement notice published
    30 Sept 2025, 12:51 BST
    UK2
  2. Preliminary market engagement notice published
    9 Oct 2025, 09:28 BST
    UK2
  3. Tender notice published
    28 Nov 2025, 14:31 GMT
    UK4
  4. Status changed to active
    28 Nov 2025, 14:31 GMT
  5. Procurement method changed
    28 Nov 2025, 14:31 GMT
  6. Deadline published: 19 Dec 2025, 17:00 GMT
    28 Nov 2025, 14:31 GMT
  7. Contract award notice published
    30 Jan 2026, 11:41 GMT
    UK6
  8. Status changed to complete
    30 Jan 2026, 11:41 GMT
  9. Contract signature expected
    18 Feb 2026, 23:59 GMT
    scheduled
  10. Contract details notice published
    31 Mar 2026, 13:42 BST
    UK7
Published amendments (1)

The return date to this notice has been brought forward to 10/10/2025

Routine re-releases (5)
  • 2025-10: 1 release · 9 Oct 2025
  • 2025-09: 1 release · 30 Sept 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £46,0001 award inc. VAT; no net value published
Bids received 52 from SMEs
Contracts signed 1latest 18 Mar 2026
Awarded toValueDateStatus
Altair Consultancy & Advisory Services LtdCitizen Housing Culture Audit1 Mar 2026 – 1 Sept 2026 · up to 1 Mar 2027Extensions: Initial term of 6 months, possible extension of a further 6 months. · Options: There is possible variations to the scope depening on the requirements of the audit.£46,000 inc. VAT30 Jan 2026Awarded

Contracts

  • Citizen Housing Culture Audit · Altair Consultancy & Advisory Services Ltd

    Signed
    18 Mar 2026
    Value
    £46,000 inc. VAT
    Period
    1 Apr 2026 – 30 Sept 2026 · up to 31 Mar 2027 with extensions
    Status
    active
    Extensions
    Initial term of 6 months, possible extension of a further 6 months.
    Options
    There is possible variations to the scope depening on the requirements of the audit.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders20—

Contracting authority & participating public bodies

Citizen Housing Group Ltd

Contracting authorityPublic authority - sub-central government GB-CHC: 8181 · GB-PPON: PWJN-9145-YTML 4040 Lakeside, Birmingham, West Midlands, B377YNContact email

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure