Find a TenderAwarded
Published 21 Jan 2022, 16:29 GMT

Official UK procurement notice

Contract for the Provision of a Healthwatch Service in the London Borough of Waltham Forest

Official notice

Authority: London Borough of Waltham Forest (Local council)

ServicesOpen procedure
Published estimate£605,000≈ £202k / year
Submissions closed 22 Feb 2022awarded 29 Mar 2022
Awarded to Local Voice in the Community
Contract term 3 yrsends 31 Mar 2025 · extension options published · starts 1 Apr 2022

What is being bought

Published requirement description

Contract for The Provision of a Healthwatch Service in the London Borough of Waltham Forest (“the Contract”).

The Contract will commence on 1st April 2022 and shall continue up to and including 31st March 2025 (the “Contract Period”). At the sole discretion of the Authority the Contract Period may be extended in such period or periods as the Authority deems appropriate up to a maximum of two (2) years, providing a possible total Contract Period to midnight on 31st March 2027.

The Health and Social Care Act 2012 requires local authorities with adult social care responsibilities to commission a local Healthwatch.

The successful provider will be required to ensure the local Healthwatch is of benefit to patients, users of services, carers and the public by providing support to get the best out of services, improving outcomes and supporting services to be more responsive to what people want and need. To work with communities to influence commissioners to design and provide better health and social care services.

The local Healthwatch will need to be independent and coordinate and build upon all of the existing mechanisms for engaging users of health and social care services, established by the Authority, the National Health Service (“NHS”) and the networks of user-led organisations. It will also establish relationships that engage communities, patients, service users and carer groups.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£605,000
Contract period: 1 Apr 2022 – 31 Mar 2025 (3 yrs)
Delivery: London
Extensions: At the sole discretion of the Authority the Contract Period may be extended in such period or periods as the Authority deems appropriate up to a maximum of two (2) years, providing a possible total Contract Period to midnight on 31st March 2027.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 40
  • Price: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Jan 2022, 16:29 GMT
Last source update
17 May 2022, 10:16 BST
Award evaluation window
22 Feb 2022 – …
Authority reference
DN593480
FTS notice number
2022/S 000-012728
Classification (CPV)
Health and social work services
Delivery area
London (UKI53)
Official registry OCID
ocds-h6vhtk-030e0f Find a Tender
Review and risk notes
Review procedure

The Contract is being procured in accordance with the Public Contract Regulations 2015 (to the extent they are applicable to services of this nature and utilising the flexibilities provided for Social Services). The contracting Authority will incorporate a minimum ten (10) day calendar day standstill period at the point of information on the award of the contract is communicated to tenderers. This period allows successful tenderers to seek further de-briefing from the contracting authority before the contract is entered into. Additional information should be requested from the contact in Section 1.1. If an appeal regarding the award of contract has not been successfully resolved the Public Contracts Regulations 2015 (S1 2015 No 102) provide for aggrieved parties who have been harmed or at risk of harm by breach of the rules to take action in the High Court (England and Wales.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
22 Feb 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
22 Feb 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Feb 2022 → 17 May 2022 · 4 dates
  1. Submission deadline
    22 Feb 2022, 12:00 GMT
  2. Bids opened
    22 Feb 2022, 12:00 GMT
  3. Contract starts
    1 Apr 2022, 00:00 BST
  4. Notice published
    17 May 2022, 10:16 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    17 May 2022, 10:16 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Value£605,000 · II.1.5 II.2.6£605,000£585,000

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £605,0001 contract exc. VAT
Bids received 3
Contracts signed 1latest 29 Mar 2022
Awarded toValueDateStatus
Local Voice in the Community£605,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic———

Contracting authority & participating public bodies

London Borough of Waltham Forest

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Waltham Forest Town Hall, 701 Forest Road, Walthamstow, London, E17 4JFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and Wales Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria