Find a TenderClosedTender notice
Published 1 Jun 2026, 15:32 BST

Official UK procurement notice

Energy Budget & Billing Validation System

Official notice

Authority: THAMES WATER UTILITIES LIMITED

ServicesOpen procedureAbove thresholdUtilitiesSME suitable
Published estimate£500,000≈ £100k / year · £600,000 inc. VAT
Submissions closed 29 Jul 2026
Contract term 5 yrsends 30 Nov 2031 · up to 30 Nov 2034 with extensions · starts 1 Dec 2026

What is being bought

Published requirement description

Thames Water is seeking to procure a modern, resilient, and scalable Energy budget & billing validation system to support the accurate processing, validation, and management of energy consumption and invoicing data across our operational estate.

The solution will replace legacy processes with a secure, cloud‑based platform capable of integrating with our enterprise systems, improving data quality, strengthening financial assurance, and enabling more efficient operational decision‑making. The successful supplier will provide the software solution, associated implementation services, ongoing support, maintenance, and continuous improvement throughout the contract term.

This procurement aims to establish a long‑term partnership with a supplier who can demonstrate technical maturity, strong service delivery capability, and proven experience operating within complex, regulated environment.

Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 24 July 2026 at 12:00 noon.

CPV: Maintenance services of telecommunications equipment · Software-related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEPublished value£500,000
Contract period: 1 Dec 2026 – 30 Nov 2031 (5 yrs) · up to 30 Nov 2034 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: London, South EastEligibility: SME eligible
Extensions: Thames Water envisages that the contract will be awarded for an initial term of 5 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published sub-criteria (3)
  • Technical: 70%
  • Legal: 5%
  • Commercial: 25%
Published award criteria (3)
  • Technical: The award criteria for this procurement are defined at the ITN (Invitation to Negotiate) stage and are based on selecting the Most Advantageous Tender (MAT)-i.e. the best overall balance of quality and cost, not simply the lowest price. Overall Award Approach (MAT) • The contract is awarded to the bidder with the highest total combined score across: o Technical o Commercial (price/value for money) o Legal (terms & conditions) • Scores are weighted and aggregated to 100% to identify the winning bid. In practice: • Technical quality is usually the most significant driver. • Price/value is also critical and can be heavily weighted. • Legal compliance is smaller but can still materially impact the score. • Technical Award Criteria • Technical scoring evaluates how well the solution meets requirements and delivers value. It includes: • Core areas assessed: • Solution specification & functionality • Implementation & delivery model • Integration capability • Data & reporting • Security & compliance • User experience • Innovation & continuous improvement • Mobilisation / transition approach
  • Commercial: Commercial scoring assesses value for money: • Bids are ranked from lowest price (most competitive) to highest • The lowest price gets full commercial marks • Other bids are scored relative to that lowest price
  • Legal: Legal Award Criteria • Legal scoring (typically ~5%) evaluates: • Acceptance of terms and conditions • Impact of any derogations (exceptions) • Key factors: • Risk transfer to Thames Water • Commercial/legal balance • Acceptability of proposed changes • Severe or poorly justified deviations can: • Reduce score significantly • Potentially invalidate the bid if unacceptable
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 Jun 2026, 15:32 BST
Last source update
24 Jul 2026, 11:37 BST
Award evaluation window
Submission end – 1 Dec 2026
Authority reference
TC2434
FTS notice number
2026/S 000-051503
Latest notice
Tender notice (UK4)
Classification (CPV)
Maintenance services of telecommunications equipmentSoftware-related services
Delivery area
London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-06aa98 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
29 Jul 2026, 12:00 BST
Clarification deadline
16 Jul 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

If you are interested in paricipating, please complete this form:

forms.cloud.microsoft/e/qzeT65AEjg ↗

Timeline

1 Jun 2026 → 1 Dec 2026 · 6 dates
  1. Tender notice published147 days ago
    1 Jun 2026, 15:32 BST
  2. Clarification questions by102 days ago
    16 Jul 2026, 17:00 BST
  3. Latest notice published94 days ago
    24 Jul 2026, 11:37 BST
  4. Submission deadline89 days ago
    29 Jul 2026, 12:00 BST
  5. Today
    27 Oct 2026
  6. Contract startsin 34 days
    1 Dec 2026
  7. Award decision expected byin 35 days
    1 Dec 2026, 23:59 GMT

Notice history

3 events · 2 releases on Find a Tender · since 1 Jun 2026
  1. Tender notice published
    1 Jun 2026, 15:32 BST
    UK4
  2. Tender notice published
    24 Jul 2026, 11:37 BST
    UK4
  3. Deadline moved to 29 Jul 2026, 12:00 BST
    24 Jul 2026, 11:37 BST
    +5 days · was 24 Jul 2026, 12:00 BST
Published amendments (1)

The submission deadline has changed to 29/07/26 at 12:00.

Contracting authority & participating public bodies

THAMES WATER UTILITIES LIMITED

Contracting authorityPrivate utility GB-COH: 02366661 · GB-PPON: PNQQ-4647-DTCV Clearwater Court, Reading, South East, RG1 8DBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender