Find a TenderAwarded
Published 6 Apr 2023, 15:09 BST

Official UK procurement notice

Gas and Alternative Heating Servicing and Maintenance Services / Metering and Billing Services Framework

Official notice

Authority: The Hyde Group (Public body)

Framework agreement9 lotsServicesOpen procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 5 May 2023awarded 28 Sept 2023
Lots 9see the lot list below

What is being bought9 lots · detail below

Published requirement description

Contract Award Notice to advise of the 1st placed contractors awarded a Call Off Contract for each of the relevant lots and to advise of the other ranked contractors appointed to Hyde's framework under the relevant lots.

CPV: Central-heating boilers · Meters · Miscellaneous repair and maintenance services · Solar energy

How this framework works

From the published notice
Places
up to 30 suppliers · 5 bids received (0.2 per place) · 12 appointed

Lots and requirements (9)Procurement structure

9 lots · 6 with a published value · evaluation weights differ by lot
Lot #1Commercial Gas Heat Networks Unmetered and Domestic (North) – Gas servicing maintenance and renewal services to both domestic and commercial properties in the North area.CancelledPublished value£11,870,000

Lot 1 – Commercial Gas Heat Networks Unmetered and Domestic (North) – Gas servicing maintenance and renewal services to both domestic and commercial properties in the North area.

Delivery: UK · London and South East / South England / Northamptonshire and Cambridgeshire
Variant bids: not allowed
Lot #2Commercial Gas Heat Networks Unmetered and Domestic (South) - Gas servicing maintenance and renewal services to both domestic and commercial properties in the South area.CancelledPublished value£13,205,000

Lot 2 – Commercial Gas Heat Networks Unmetered and Domestic (South) - Gas servicing maintenance and renewal services to both domestic and commercial properties in the South area. Additional information: Lot 2 – Commercial Gas Heat Networks Unmetered and Domestic (South) - Gas servicing maintenance and renewal services to both domestic and commercial properties in the South area.

Delivery: UK
Variant bids: not allowed
Lot #3Electrical Heating – Heating servicing maintenance, and renewals to electrically heated properties in both the North and South areasCancelledPublished value£4,297,000

Lot 3 - Electrical Heating – Heating servicing maintenance, and renewals to electrically heated properties in both the North and South areas

Delivery: UK · London and South East / South England / Northamptonshire / Cambridgeshire
Variant bids: not allowed
Lot #4- Renewables, solar PV, and ventilation- Renewable, solar PV and ventilation servicing and renewals in both the North and South areasCancelledPublished value£2,716,000

Lot 4 - Renewables, solar PV, and ventilation- Renewable, solar PV and ventilation servicing and renewals in both the North and South areas. Additional information: Lot 4 - Renewables, solar PV, and ventilation- Renewable, solar PV and ventilation servicing and renewals in both the North and South areas

Delivery: UK · London / South East England / South Coast / Northamptonshire / Cambridgeshire
Variant bids: not allowed
Lot #5Metering & billing, debt collection and future pre-payment meters requirement within both the North and South AreasPublished value£1,500,000

Lot 5(a) - Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas.

Lot 5(b) - Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas. Additional information: Lot 5(a) - Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas.

Lot 5(b) - Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas.

Delivery: UK · London and South East / South England / Northamptonshire / Peterborough
Variant bids: not allowed
Lot #6Commercial Gas Heat Networks Metered – Maintenance service and repair of metered heat networks in the North and South areasCancelledPublished value£9,000,000

Lot 6 – Commercial Gas Heat Networks Metered – Maintenance service and repair of metered heat networks in the North and South areas. Additional information: The Lot 6 Call Off Contract is awarded to Switch2 Energy Limited.

The Lot 6 Framework appointments are as follows:

2nd place - Vital Energi Utilities Limited

3rd place - T Brown Group Limited

4th place - BSW Heating Ltd

Delivery: UK · London & South East / South England / Northamptonshire / Cambridgeshire
Variant bids: not allowed
Lot #7Capital replacement of heat meters within both the North and South AreasAwardedLot estimate not published

Lot 8 – Capital replacement of heat meters within both the North and South Areas

Delivery: UK
Lot #8Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas.CancelledLot estimate not published

Lot 5(b) - Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas

Delivery: UK
Lot #9Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas.AwardedLot estimate not published

Lot 5(a) - Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas.

Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    As set out in the ITT document pack

What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.
  • “Gas and Alternative Heating Servicing and Maintenance Services /…” is a framework: the contest is a place on its panel, up to 30 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
6 Apr 2023, 15:09 BST
Last source update
4 Oct 2023, 15:36 BST
Award evaluation window
5 May 2023 – …
FTS notice number
2023/S 000-029294
Classification (CPV)
Central-heating boilersMetersMiscellaneous repair and maintenance servicesSolar energy
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03bd69 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As set out in the ITT document pack

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
5 May 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
5 May 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

5 May 2023 → 30 Nov 2023 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    5 May 2023, 12:00 BST
  2. Bids opened
    5 May 2023, 12:00 BST
  3. Notice published
    4 Oct 2023, 15:36 BST
  4. Bids must remain valid until
    30 Nov 2023, 23:59 GMT

Notice history

1 event · 5 releases on Find a Tender
  1. Status changed to complete
    4 Oct 2023, 15:36 BST
Published amendments (3 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextIV—The following Lots were not listed in the original Contract Notice due to a restriction on word count. The Lots not originally listed were Lot 5(b) - Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas. Lot 7 - Metering, billing, debt collection and maintenance of metered heat networks (combined option of 5 and 6) - Combined mainte…

The following Lots were not listed in the original Contract Notice due to a restriction on word count. The Lots not originally listed were Lot 5(b) - Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas. Lot 7 - Metering, billing, debt collection and maintenance of metered heat networks (combined option of 5 and 6) - Combined mainte…

The purpose of this Corrigendum Notice is to clarify the total value of the Gas and Alternative Heating Servicing and Maintenance Services / Metering and Billing Services Framework in addition to the individual lot contract values that were stated in the original Contract Notice. The Total Framework Value is £200,000,000 (as stated in the original ITT document pack). For the avoidance of doubt, th…

The purpose of this Corrigendum Notice is to clarify that Hyde wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations): A full list of potential contracting authorities can be found here under the most recent file: https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificatio…

Routine re-releases (5)
  • 2023-04: 2 releases · 6 Apr 2023, 12 Apr 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 12admitted to the panel · see the list ↓
Bids received 5
Contracts signed 8latest 28 Sept 2023

8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Metering, Billing, Debt collection and Maintenance of Metered Heat Networks

    Signed
    28 Sept 2023
    Value
    £59,000,000
    Status
    active
  • - Electrical Heating – Heating servicing maintenance, and renewals to electrically heated properties in both the North and South areas

    Signed
    28 Sept 2023
    Value
    £19,000,000
    Status
    active
  • Renewables, solar PV, and Ventilation- Renewable, solar PV and ventilation servicing and renewals in both the North and South areas

    Signed
    28 Sept 2023
    Value
    £12,000,000
    Status
    active
  • Commercial Gas Heat Networks Metered – Maintenance service and repair of metered heat networks in the North and South areas.

    Signed
    28 Sept 2023
    Value
    £41,000,000
    Status
    active
  • Gas and Alternative Heating Servicing and Maintenance Services / Metering and Billing Services Framework

    Signed
    28 Sept 2023
    Value
    £54,000,000
    Status
    active
  • Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas

    Signed
    28 Sept 2023
    Value
    £5,000,000
    Status
    active
  • Metering & billing, debt collection and current pre-payment meters requirement within both the North and South Areas

    Signed
    28 Sept 2023
    Value
    £2,000,000
    Status
    active
  • Capital replacement of heat meters within both the North and South Areas

    Signed
    28 Sept 2023
    Value
    £8,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
9 · Metering & billing, debt collection and future pre-payment meters requirement within both the North and South Areas.3bids · 3 electronic———
Whole notice5bids · 5 electronic · 5 from abroad0——

Contracting authority & participating public bodies

Hyde Housing Association Ltd

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities IP18195R 30 Park Street, London, UK, SE1 9EQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Framework contractors & participating bidders

18 commercial parties on the notice
  • BSW Heating LimitedFramework contractor1047746 3 Old Barn Lane, Kenley, Surrey, CR8 5AT, Kenley, UK, CR8 5AT
  • BSW Heating LtdFramework contractor1047746 3 Old Barn Lane, Kenley, Surrey, CR8 5AT, Kenley, UK, CR8 5AT
  • Ecolution Group LimitedFramework contractor03740408 The Nursery, Taylors Lane, West Malling, Kent, ME19 5ES , West Malling, UK, ME19 5ES
  • Gas Call Services LtdFramework contractorSC163066 Unit 9, Hurricane Court, Hurricane Drive, Speake, Liverpool, L24 8RL, Speake, UK, L24 8RL
  • Gas Call Services LtdFramework contractorSC163066 Unit 9, Hurricane Court, Hurricane Drive, Speake, Liverpool, L24 8RL, Speake, UK, L24 8LR
  • Low Carbon Exchange LtdFramework contractor7433422 61 Gazelle Road, Weston – Super-Mare, North Somerset, BS24 9ES, Weston Super Mare, UK, B24 9ES
  • Low Carbon Exchange LtdFramework contractor7433422 61 Gazelle Road, Weston – Super-Mare, North Somerset, BS24 9ES, Weston Super Mare, UK, BS24 9ES
  • Paynes Heating & Plumbing ServicesFramework contractor02489842 Oaktree Barn, Lewes Road, Blackboys, East Sussex, TN22 5JL, Blackboys, UK, TN22 5JL
  • Paynes Heating & Plumbing Services LimitedFramework contractor02489842 Oaktree Barn, Lewes Road, Blackboys, East Sussex, TN22 5JL, Blackboys, UK, TN22 5JL
  • Paynes Heating & Plumbing Services LimitedFramework contractor02489842 Oaktree Barn, Lewes Road, Blackboys, East Sussex, TN22 5JL , Black Boys, UK, TN22 5JL
Show 8 more suppliers
  • Purdy Contracts LimitedFramework contractor01830283 Brooklyn Lodge, Mott Street, Waltham Abbey, Essex, E4 7RW , Waltham Abbey, UK, E4 7RW
  • Switch2 Energy LimitedFramework contractor2409803 The Waterfront, Salts Mills Road, Shipley, BD17 7EZ, Shipley, UK, BD17 7EZ
  • Switch2 Energy LimitedFramework contractor2409803 The Waterfront, Salts Mills Road, Shipley, UK, BD17 7EZ
  • Sycous LimitedFramework contractor08836039 New York House, 1 Harper Street, Leeds, UK, LS2 7EA
  • T Brown Group LimitedFramework contractor01006630 Bluebird House, Mole Business Park, Station Road, Leatherhead, Surrey, KT22 7BA, Leatherhead, UK, KT22 7BA
  • Village Heating LimitedFramework contractor03748060 333 – 335 High Road, Harrow Wealdstone, HA3 5EQ, Harrow Wealdstone, UK, HA3 5EQ
  • Vital Enegi Utilities LimitedFramework contractor04050190 14 – 18 Holborn Road, London, EC1N 2LE , London, UK, EC1N 2LE
  • Watkins Energy LimitedFramework contractor12100059 Watkins House Leigh Road, Haine Industrial Park, Ramsgate, UK, CT12 5EU

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria