Official UK procurement notice
High Intensity User Service
Authority: Central London Community Healthcare NHS Trust (Central government)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most
CPV: Hospital support services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£975,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 21 Feb 2025, 09:06 GMT
- Last source update
- 4 Jul 2025, 16:51 BST
- Award evaluation window
- 25 Mar 2025 – …
- Authority reference
C335300- FTS notice number
2025/S 000-037571- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e5d3Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 24 Mar 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 25 Mar 2025, 01:00 GMT
Timeline
24 Mar 2025 → 4 Jul 2025 · 3 dates- Submission deadline24 Mar 2025, 12:00 GMT
- Bids opened25 Mar 2025, 01:00 GMT
- Notice published4 Jul 2025, 16:51 BST
Notice history
2 events · 2 releases on Find a Tender · since 4 Jul 2025- Status changed to complete4 Jul 2025, 16:51 BST
- Buyer details updated4 Jul 2025, 16:51 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| The British Red Cross | £965,062 † | — | Awarded |
Contracts
Contract 037571-2025-1 · The British Red Cross
- Signed
- 2 Jul 2025
- Value
- £965,062
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids · 2 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Central and North West London NHS Foundation TrustContracting authorityMinistry or any other national or federal authority, including their regional or local subdivisionsHealth
Dispute resolution & review bodies
- High Court and Court of Appeal of England and WalesReview body
- NHS EnglandReview body
Bidders & participating suppliers
1 commercial party on the notice- The British Red CrossAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria