Find a TenderAwarded

Published 6 Feb 2023, 14:08 GMT

Official UK procurement notice

Home Care (Domiciliary Care) Flexible Framework

Official notice

Authority: London Borough of Sutton (Local council)

Framework agreement4 lotsServicesOpen procedureSME suitableMax 3 lots to bid

Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: London (UKI63)

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Submissions closed 9 Mar 2023awarded 21 Jul 2023

Lots 4max 3 to bid

What is being bought4 lots · detail below

Published requirement description

The London Borough of Sutton (the council) intends to commission Home Care and Support services to support the independence and wellbeing of Sutton service users with care needs. It is a priority for the council that Sutton citizens are able to live independently at home. The council wishes to commission personalised, enabling and re-abling home care services which support people to retain their independence and continue to live in their own homes. The ultimate aim is that the quality of life of Sutton residents receiving home care services is enhanced.

Home Care (Domiciliary Care) is one of the main care and support options provided to enable Service Users to maintain their independence and quality of life in their own home. The primary function of the home care service is to deliver bespoke care and support that maintains and improves wellbeing, independence and resilience appropriate to individual Service User circumstances, prevailing state of health, and personal aspirations - to live a full a life as possible: safe and independent at home.

The London Borough of Sutton new model will be commissioned in accordance with Regulation 74 of the Public Contract Regulations 2015 (Light Touch Regime for Health and Social Care) allowing the commissioning of this contract by means of a Lot based, Flexible Framework which will be re-opened periodically as detailed within the tender documentation during the 5 year framework duration.

The Council is seeking high quality, local Domiciliary Care Providers who are registered with, and inspected by, the Care Quality Commission (CQC) to work with us in the delivery of a new patch based service model for home care arrangements commissioned by the council on behalf of older and disabled people with assessed care needs.

CPV: Health and social work services · Other community, social and personal services

How this framework works

From the published notice

Bids received: 50 bids on the busiest of 4 lots · 26 suppliers appointed

Lots and requirements (4)Procurement structure

4 lots · no lot values published · a supplier may bid for at most 3 of them · same evaluation weights on every lot

Lot #1Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions (Patch Lots 1-11)Awarded

Lot 1 - (Patch Lots 1-11) comprising of:

Patch 1: Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions - Worcester Park South and Worcester Park North.

Patch 2: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - North Cheam and Stonecot;

Patch 3: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton West and East Cheam, and Cheam

Patch 4: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton North

Patch 5: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Sutton Central and Carshalton Central

Patch 6: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Sutton and Belmont

Patch 7: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - St Helier West and St Helier East

Patch 8: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - The Wrythe

Patch 9: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Wallington North and Hackbridge

Patch 10: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - South Beddington, Roundshaw and Beddington

Patch 11: Care and Support for Older People and Adults with Physical Disabilities, Sensory Impairment and/or Other Long Term Conditions - Carshalton South, Clockhouse and Wallington South

Delivery: London

Variant bids: not allowed

98000000 Other community, social and personal services

Lot #2Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 12)Awarded

Lot 2 - (Patch 12) comprising of:

(Patch 12: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - West (Worcester Park South, Worcester Park North, North Cheam, Stonecot, Sutton West, East Cheam and Cheam, Sutton North, Sutton Central, South Sutton, Belmont)

Delivery: London

Variant bids: not allowed

98000000 Other community, social and personal services

Lot #3Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 13)Awarded

Lot 3 - (Patch 13) comprising of:

Patch 13: Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs - East (St Helier West, St Helier East, The Wrythe, Carshalton Central, Wallington North, Hackbridge, South Beddington and Roundshaw, Beddington, Carshalton South and Clockhouse, Wallington South)

Delivery: London

Variant bids: not allowed

98000000 Other community, social and personal services

Lot #4Approved Provider List (APL)Awarded

Lot 4 - Approved Provider List (APL) comprising of:

Call-Off from pool of approved care suppliers to provide Care and Support for all Service User Groups identified in Lots 1 to 13 as back up to the Patch Lead provision.

Delivery: London

Variant bids: not allowed

98000000 Other community, social and personal services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 4 lots

Quality: 100%

Published award criteria (2)

Quality: 100
Price: 0

What this means for your bid

“Home Care (Domiciliary Care) Flexible Framework” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 6 Feb 2023, 14:08 GMT
Last source update: 28 Nov 2023, 15:02 GMT
Award evaluation window: 9 Mar 2023 – …
Authority reference: DN613429
FTS notice number: 2023/S 000-035092
Classification (CPV): Health and social work servicesOther community, social and personal services
Delivery area: London (UKI63)
Official registry OCID: ocds-h6vhtk-03a32e Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Appointment period ends: 9 Mar 2023, 12:00 GMT
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bids opened: 9 Mar 2023, 12:00 GMT

Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert ↗

Timeline

9 Mar 2023 → 28 Nov 2023 · 3 dates

Admission / appointment period endsperiod end, not a bid countdown
9 Mar 2023, 12:00 GMT
Bids opened
9 Mar 2023, 12:00 GMT
Notice published
28 Nov 2023, 15:02 GMT

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
28 Nov 2023, 15:02 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 26admitted to the panel · see the list ↓

Bids received 5044 from SMEs · busiest of 4 lots

Contracts signed 4latest 21 Jul 2023

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Contract 035092-2023-DN613429-1
Signed
21 Jul 2023
Value
—
Status
active
Contract 035092-2023-DN613429-2
Signed
21 Jul 2023
Value
—
Status
active
Contract 035092-2023-DN613429-3
Signed
21 Jul 2023
Value
—
Status
active
Contract 035092-2023-DN613429-4
Signed
21 Jul 2023
Value
—
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Care and Support for Older People and Adults with Physical Disabilities, Sensory impairment and/or Other Long Term Conditions (Patch Lots 1-11)	50bids · 50 electronic	44	—	£66,100,000 – £72,000,000
2 · Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 12)	16bids · 16 electronic	16	—	£3,900,000 – £4,200,000
3 · Care and Support for Adults with Autism, Learning Disabilities and/or Mental Health Needs (Patch 13)	10bids · 10 electronic	9	—	£5,000,000 – £5,800,000
4 · Approved Provider List (APL)	44bids · 44 electronic	39	—	£7,900,000 – £8,500,000
Whole notice	—	—	—	£82,900,000 – £90,500,000

Contracting authority & participating public bodies

London Borough of Sutton

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Offices, St Nicholas Way, Sutton, London, SM1 1EAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

The High Court of England and Wales Royal Court of JusticeReview body London
The Royal Courts of JusticeReview body London

Framework contractors & participating bidders

28 commercial parties on the notice

Absolute Care ServicesFramework contractor Courtyard House 45 Shurch Street, Epsom, London, KT17 4PW
Alpenbest CareFramework contractor Crown House Stephenson Road Severalls Industrial Park, Colchester, London, CO4 9QR
Angels Place Health and Social Care t/a Lexwin Trading LtdFramework contractor Unit 6 Mentmore House, Orpington, UK, BR5 3QF
Aspire Care ServicesFramework contractor 2 Streatham High Road, Lambeth, London, SW16 1HS
Avant Healthcare Services LtdFramework contractor Vista Office Centre 50 Salisbury Road, Hounslow, London, TW4 6JQ
Bio Lumineux Health Care LtdFramework contractor 283 High Street North, East Ham, London, E12 6SL
Care MoreFramework contractor 4 Tudor Court Brighton Road, Sutton, London, SM2 5AE
Crystalline Business Solutions LimitedFramework contractor Office 2 Butter Hill, Wallington, London, SM6 7JD
GA Professional Healthcare LtdFramework contractor Weatherill House Business Centre, 23 Whitestone Way, Croydon, London, CR0 4WF
J C Michael Groups LtdFramework contractor 38 Beaufort Court Admirals Way, Greater London, London, E14 9XL

Show 18 more suppliers

Kare 4 You SurreyFramework contractor 1-3 East Street Adelphi Court, Epsom, London, KT17
Mercury Care Services LtdFramework contractor 781-781A London Road, Thornton Heath, London, CR7 6AW
Pivot Care Group LimitedFramework contractor Capitol House 662 Sutton, Sutton, London, SM3 9BY
Premium Homecare LtdFramework contractor 17 Gordon Road, Carshalton, London, SM5 3RG
Priory Care Services LtdFramework contractor 21 Ledbury Place, Croydon, London, CR0 1ET
Profad Care Agency LimitedFramework contractor Unit 3&5 1 Bethwin Street, Camberwell, London, SE5
River Garden CareFramework contractor STC House 7 Elmfield Road, Bromley, London, BR1 1LT
Rose Care ServicesFramework contractor 7 St Georges Parade Perry Hill, Catford, London, SE6 4DT
SenaCare LtdFramework contractor 1A Northumberland Parade, Station Road, Harrow, London, HA2 7SW
Stick Care LtdFramework contractor Suite 306 3rd Floor Roycraft House Linton Road, Barking, London, IG11 8HE
Supreme Care Services LimitedFramework contractor 9 Crown Parade Crown Lane, Morden, London, CR5 3LL
Unique Personnel (UK) LimitedFramework contractor 256 Brixton Hill, London, London, SW12 1HF
Unique Personnel (UK) LimitedFramework contractor 256 Brixton Hill, London, London, SW2 1HF
Verity Group LimitedFramework contractor 210 Church Road Gateway Business Centre, London, London, E10 7JQ
Vista Care SolutionsFramework contractor 3-9 Balaam Street, Plaistow, London, E13 8EB
Vista Care SolutionsFramework contractor 3-9 Ballam Street, Plaistow, London, E13 8EB
Wandle Healthcare ServicesFramework contractor 12 Deer Park Road Lombard Business Park, London, London, SW19 3TL
Westminster Homecare LtdFramework contractor Symal House, 423 Edgware Road, London, London, NW9

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.

What is being bought4 lots · detail below

How this framework works

Lots and requirements (4)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).