Official UK procurement notice
LHP572 Housing, Asset, Repairs and Compliance Management Solution
Authority: LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED (Housing)
What is being bought3 lots · detail below
Published requirement descriptionLincolnshire Housing Partnership (LHP) is a greater Lincolnshire based housing association created in April 2018. LHP is a charity regulated as a Community Benefit Society and a not for profit housing provider regulated by the Regulator for Social Housing.
LHP’s Data and Technology Strategy 2026–2029 sets out LHP’s vision to become a digitally confident, data-driven housing association by March 2029, supported by a sequenced three-year roadmap structured around three phases: Foundations (Year 1, 2026/27), Transformation (Year 2, 2027/28), and Innovation (Year 3, 2028/29).
The strategy has one overriding objective: to give LHP the technology and data foundations it needs to achieve and sustain a C1 Consumer Standard grading, with a target of March 2027. The most important implication is that LHP needs a modern, integrated housing and repairs platform, supported by a clear integration architecture and a stronger data foundation.
Core Systems — a modern, integrated core housing and repairs platform at the heart of operations, supplemented where necessary by specialist capability that is tightly integrated into the target architecture, replacing our Housing Management System alongside a fit-for-purpose finance system and consolidated service charge platform.
Data Foundation — the Data Warehouse as a single source of truth, with Power BI as the reporting and analytics layer and governance embedded through the Data Stewards.
Integration Layer — an API-first architecture with a strategic integration partner, removing manual re-keying between core systems, with the integration architecture agreed before any new system is procured.
Customer & Colleague Experience — a fully AI-enabled CXone contact centre, an enhanced customer portal integrated with the new HMS, and mobile-first field working tools.
Within this roadmap, the HMS/Digital Repairs Options is a priority Year 1 initiative. The decisions taken through this appraisal will shape the future platform architecture, the integration approach, and the sequencing of wider change across the strategy period.
This project is associated with the procurement of a solution for a Housing Management System, Repairs Platform and Dynamic Scheduling tool.
Access to the procurement documentation can be found at the following address: in-tendhost.co.uk/lhp/aspx/Home ↗
- The authority expects to re-tender this requirement around 23 Nov 2032, 23:59 GMT.
- How the procedure runs: The procurement process will comprise of the following stages as summarised below: Stage 1 – Procurement Specific Questionnaire (PSQ): LHP will assess all PSQ submissions received by the deadline to determine which Tenderers have not breached the exclusion grounds and have met conditions of participation within the PSQ. LHP intends to invite a total of 5 Tenderers for each of Lot 1 and Lot 2 to participate in Stages 2. Stage 2 – Invitation to Tender: LHP will evaluate all compliant ITT submissions received by the shortlisted Tenderers. Stage 3 – Presentation Stage: LHP will invite all shortlisted Tenderers who submitted a compliant ITT submission in Stage 2 to deliver a presentation to assess the veracity of their offers. LHP reserves the right to maintain, increase or decrease the qualitative scores awarded in Stage 2. Stage 4 – Best and Final Offer Stage: LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the minimum requirements for Stage 3 to submit a best and final offer. Stage 5 – Preferred Tenderer Negotiation Stage (if required): LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the requirements for Stage 3 and 4 to negotiation.
CPV: Software package and information systems
Lots and requirements (3)Procurement structure
3 lots · all with a published value · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lotLot #1Housing Management System (HMS):RenewalPublished value£0
Housing Management System (HMS): tenancy, rents, lettings, arrears, income, asset management, compliance, CRM and case management.
- Economic & financial standing
Please refer to section 13 of the PSQ document
- Technical & professional ability
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
- Condition of participationshortlisting
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
Lot #2Repairs Management System (RMS) and Dynamic SchedulerRenewalPublished value£0
Repairs Management System (RMS) and Dynamic Scheduler: responsive, planned and cyclical repairs, dynamic scheduling and resource optimisation across the in-house DLO and external contractors, and mobile working.
- Economic & financial standing
Please refer to section 13 of the PSQ document
- Technical & professional ability
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
- Condition of participationshortlisting
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
Lot #3Combined Lot Housing Management System and Repairs Management SystemRenewalPublished value£0
Housing Management System (HMS): tenancy, rents, lettings, arrears, income, asset management, compliance, CRM and case management and Repairs Management System (RMS) and Dynamic Scheduler: responsive, planned and cyclical repairs, dynamic scheduling and resource optimisation across the in-house DLO and external contractors, and mobile working.
- Economic & financial standing
Please refer to section 13 of the PSQ document
- Technical & professional ability
Please refer to sections 20-24 of the PSQ document and Appendix A LHP - PSQ Pass Criteria
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Price: Cost of the proposal
- Quality: The quality criteria is broken down as follows: 40% Response to LHP's Statement of Requirements (Appendix X) 15% Response to LHP's Quality Criteria (Appendix 5 of the Invitation to Tender) 10% Formal Presentation of Response 5% Response to LHP's ESG requirements
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 23 Nov 2032
- First published
- 27 Jul 2026, 10:05 BST
- Last source update
- 24 Sept 2026, 09:09 BST
- Award evaluation window
- Submission end – 15 Mar 2027
- Authority reference
LHP572- FTS notice number
2026/S 000-090392- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06d3e9Find a Tender
- How it runs
The procurement process will comprise of the following stages as summarised below:
Stage 1 – Procurement Specific Questionnaire (PSQ): LHP will assess all PSQ submissions received by the deadline to determine which Tenderers have not breached the exclusion grounds and have met conditions of participation within the PSQ. LHP intends to invite a total of 5 Tenderers for each of Lot 1 and Lot 2 to participate in Stages 2.
Stage 2 – Invitation to Tender: LHP will evaluate all compliant ITT submissions received by the shortlisted Tenderers.
Stage 3 – Presentation Stage: LHP will invite all shortlisted Tenderers who submitted a compliant ITT submission in Stage 2 to deliver a presentation to assess the veracity of their offers. LHP reserves the right to maintain, increase or decrease the qualitative scores awarded in Stage 2.
Stage 4 – Best and Final Offer Stage: LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the minimum requirements for Stage 3 to submit a best and final offer.
Stage 5 – Preferred Tenderer Negotiation Stage (if required): LHP will invite all shortlisted Tenderers from Stage 3 who submitted a complaint ITT submission in Stage 2 and met the requirements for Stage 3 and 4 to negotiation.
How it was run
Official notice- Requests to participate (first stage)
- 19 Oct 2026, 12:00 BST
- Submission deadline
- 19 Oct 2026, 12:00 BST
- Clarification deadline
- 19 Oct 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
27 Jul 2026 → 1 Apr 2027 · 8 dates- Planning notice published93 days ago27 Jul 2026, 10:05 BST
- Market engagement60 days ago28 Aug 2026, 23:59 BST
LHP have produced a Questionnaire to support this Preliminary Market Engagement, any interested parties are invited to request a copy via the Correspondence section of the In-Tend portal.
The Questionnaire has been produced following some initial market engagement activities earlier this year, where LHP engaged with providers to understand system capabilities. This previous engagement was conducted in order to gain an internal understanding on what was available on the market and what requirements our internal stakeholders hold.
LHP value the feedback obtained via this process and may use this information to amend our procurement approach for this opportunity to ensure this remains an attractive proposition for bidders. Involvement in this Preliminary Market Engagement or previous engagements does not represent a binding position for any party on LHP's future direction for this procurement process.
- Next notice expected53 days ago4 Sept 2026, 23:59 BST
- Tender notice published34 days ago24 Sept 2026, 09:09 BST
- Clarification questions by9 days ago19 Oct 2026, 12:00 BST
- Submission deadline9 days ago19 Oct 2026, 12:00 BST
- Today28 Oct 2026
- Award decision expected byin 138 days15 Mar 2027, 23:59 GMT
- Contract startsin 154 days1 Apr 2027, 00:00 BST
Notice history
6 events · 3 releases on Find a Tender · since 27 Jul 2026- Preliminary market engagement notice published27 Jul 2026, 10:05 BSTUK2
- Preliminary market engagement notice published27 Jul 2026, 10:09 BSTUK2
- Tender notice published24 Sept 2026, 09:09 BSTUK4
- Published value published: £3,000,00024 Sept 2026, 09:09 BST
- Status changed to active24 Sept 2026, 09:09 BST
- Procurement method changed24 Sept 2026, 09:09 BST
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender