Find a TenderAwarded
Published 26 Sept 2023, 13:23 BST

Official UK procurement notice

Cleaning Services · Crystal Facilities Management for Torbay Council (Sept 2023)

Official notice

Authority: Torbay Council (Local council)

2 lotsServicesOpen procedure
Awarded value£847,050published contract · exc. VAT
Submissions closed 26 Oct 2023awarded 11 Jan 2024
Awarded to Crystal Facilities Management
Contract term 3 yrsends 7 Jan 2027 · extension options published · starts 8 Jan 2024

What is being bought2 lots · detail below

Published requirement description

For the provision of Cleaning Services at specific sites for Torbay Council Corporate Buildings, Temporary Accommodation and Hostel. The Council may require the provision of additional extra hours throughout the duration of the contract. The contract may also be varied to include or exclude other locations within the contract period.

CPV: Cleaning and sanitation services · Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Torbay Council Corporate BuildingsAwardedRenewal 3 yrs

This is for the provision of Cleaning Services at specific sites for Torbay Council Corporate Buildings.

Torbay Council and its services operate from various corporate buildings based across Torquay, Paignton and Brixham. Properties and sites included in the service range from public buildings, historic buildings, a nursery, and a café, with Council staff, customers, and the public utilising these buildings.

Contract period: 8 Jan 2024 – 7 Jan 2027 (3 yrs)
Delivery: South West
Extensions: This contract can be extended up to 2 years awarded in increments of 12 months.Variant bids: not allowed
Lot #2Temporary Accommodation / HostelCancelledRenewal 3 yrs

Torbay Council currently has 43 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 38 self-contained properties and 2 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties. The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.

No site plans are available for the Temporary Accommodation.

The Hostel is located in Torquay and compromises of 29 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned twice weekly and void cleans will be required once a bedroom has become vacant.

Contract period: 8 Jan 2024 – 7 Jan 2027 (3 yrs)
Delivery: South West
Extensions: This contract can be extended up to 2 years awarded in increments of 12 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 45–50 points depending on the lot. Read the split per lot below.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Sept 2023, 13:23 BST
Last source update
26 Mar 2024, 11:09 GMT
Award evaluation window
26 Oct 2023 – …
Authority reference
DN690934
FTS notice number
2024/S 000-009769
Classification (CPV)
Cleaning and sanitation servicesFurniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
Delivery area
South West (UKK42)
Official registry OCID
ocds-h6vhtk-0403d4 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
26 Oct 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
26 Oct 2023, 12:05 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

26 Oct 2023 → 26 Mar 2024 · 4 dates
  1. Submission deadline
    26 Oct 2023, 12:00 BST
  2. Bids opened
    26 Oct 2023, 12:05 BST
  3. Contract starts
    8 Jan 2024
  4. Notice published
    26 Mar 2024, 11:09 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    26 Mar 2024, 11:09 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £847,0501 contract exc. VAT
Bids received 8
Contracts signed 1latest 11 Jan 2024
Awarded toValueDateStatus
Lot 1 · Torbay Council Corporate Buildings1 award
Crystal Facilities ManagementSME£847,050 †—Awarded

1 further award records carry no date or value.

Contracts

  • Lot 1 - Torbay Council Corporate Buildings · Crystal Facilities ManagementSME

    Signed
    11 Jan 2024
    Value
    £847,050
    Period
    … – 7 Jan 2027
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Torbay Council Corporate Buildings8bids · 8 electronic———

Contracting authority & participating public bodies

Torbay Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Castle Circus, Torquay, South West, TQ1 3DRContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body LondonContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.