Find a TenderAwarded

Published 9 Apr 2024, 10:04 BST

Official UK procurement notice

Mails Automation · UK public procurement notice

Authority: Post Office Limited (Public body)·Consortium: 2 public authorities

GoodsRestricted procedure

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Industrial machinery (42)Software Packages & ERP (48)

+3 more

Repair & Maintenance (50)Installation services (except software) (51)IT Services & Software (72)

Delivery: UK

Published estimate£35,000,000exc. VAT

Submissions closed 9 May 2024awarded 3 Oct 2024

Awarded to ImageHolders Limited

What is being bought

Published requirement description

Post Office currently has around 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

CPV: Hardware installation services · IT services: consulting, software development, Internet and support · Maintenance and repair of information technology equipment · Postage machines · Software package and information systems · Weighing machinery and scales

The lotProcurement structure

single lot · value published

Lot #1Post Office Limited is establishing a contract for hardware, software and support…AwardedRenewalPublished value£35,000,000

Post Office Limited is establishing a contract for hardware, software and support services that will enable Mails Automation in Post Office branches.

The Post Office currently have over 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

Delivery: UK · Nationwide

Extensions: 36 months of optional extensions made up of 24 months and a further 12 months · Extend by 2 + 1 years (or) 1 + 1 + 1 yearsVariant bids: not allowed

42923000 Weighing machinery and scales 48000000 Software package and information systems 50312600 Maintenance and repair of information technology equipment 51611100 Hardware installation services 72000000 IT services: consulting, software development, Internet and support

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 80%Price: 20%

Published award criteria (2)

Quality: 80
Price: 20

Conditions of participation1

Suitability
As part of this service suppliers must be able to provide a Payment Card Industry (PCI) compliant payment solution.

What this means for your bid

Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Restricted procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 9 Apr 2024, 10:04 BST
Last source update: 25 Oct 2024, 09:50 BST
Authority reference: C103131
FTS notice number: 2024/S 000-034605
Classification (CPV): Hardware installation servicesIT services: consulting, software development, Internet and supportMaintenance and repair of information technology equipmentPostage machinesSoftware package and information systemsWeighing machinery and scales
Delivery area: UK
Official registry OCID: ocds-h6vhtk-04508e Find a Tender

How it was run

Official notice

Run through: portal not identified

Language: EN

Submission deadline: 9 May 2024, 12:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en
Participation fee: document

Detailed submission instructions & authority contactsFrom official release

postoffice.wax-live.com/S2C/SignIn.aspx ↗

Timeline

9 May 2024 → 25 Oct 2024 · 3 dates

Submission deadline
9 May 2024, 12:00 BST
Invitations to tender expected
17 May 2024, 00:00 BST
Notice published
25 Oct 2024, 09:50 BST

Notice history

2 events · 2 releases on Find a Tender · since 25 Oct 2024

Status changed to complete
25 Oct 2024, 09:50 BST
Buyer details updated
25 Oct 2024, 09:50 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £35,000,0001 contract exc. VAT

Bids received 4

Contracts signed 1latest 3 Oct 2024

Awarded to	Value	Date	Status
ImageHolders Limited	£35,000,000 †	—	Awarded

Contracts

Mails Automation · ImageHolders Limited
Signed
3 Oct 2024
Value
£35,000,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
4bids · 4 electronic	0	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

Post Office Limited

Contracting authorityPublic bodyBody governed by public lawPost Office GB-COH: 02154540 100 Wood Street, London, UK, EC2V 7ERContact email

Dispute resolution & review bodies

Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

ImageHolders LimitedAwarded supplierGB-COH: 04387715 Wimborne, UK, BH21 7QG

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria