Official UK procurement notice
NS&I Digital Market Intelligence Support service
Authority: NS&I (Central government)
What is being bought
Published requirement descriptionA digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous.
Brief summary of requirements:
- Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences.
- Deliver deep dive presentations when required.
- Provide a secure online platform containing a comprehensive library of insights.
- Through the use of research credits, provide a review of NS&I’s projects.
- Provide regular news alerts on the latest digital and innovation developments within financial services.
The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: app.panacea-software.com/nsandi/Login.aspx ↗
Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process.
Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: app.panacea-software.com/nsandi/Login.aspx ↗
CPV: Market research services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£125,000
- Technical & professional ability
Technical ability is covered under PSQ question 15 for which detail requirement is provided in PSQ document.
Technical ability covers case studies of relevant experience and contract examples.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 72.5%
- Price: 27.5%
- Technical & professional ability
Technical ability is covered under PSQ question 15 for which detail requirement is provided in PSQ document.
Technical ability covers case studies of relevant experience and contract examples.
- Price carries 27 of 100 points: a 10% discount moves about 2.7 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £250,000 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How NS&I buys Market research services (CPV 7931), and who usually turns up
NS&I’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Market research services (CPV 7931) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London (authority’s region).
A local branch does not count if the registered address is elsewhere.
No winner locations published for this authority. Local means a registered address in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 53 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid16%
2–316%
4–621%
7+47%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate50%
Within ±2%41%
Above estimate9%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 7931Published estimate£125k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid16%
2–328%
4–625%
7+31%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 55 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£108k–£125k
Estimate£125k
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| 11:FS Group LimitedEarlier contract | Digital Market Intelligence Supportended Jun 2026 | — | £200k | Matched as the earlier contract |
| CACI LtdWorked for this buyer | Savings Market databasenotice published Apr 2025 | — | — | Similar wording and category |
| IPSOS (MARKET RESEARCH) LTDWorked for this buyer | Personal finance journalist surveynotice published Aug 2026 | — | — | Similar wording and category |
| Capital Economics LtdWorked for this buyer | CE Essential Subscriptionnotice published Apr 2025 | — | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £66k5 awards in 36m · last 4 months ago | 3 live · £119k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| — | None on file | at estimate n=1 | |
| £45m61 awards in 36m · last this month | 14 live · £31m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 10% below n=16 | |
CACI LtdLarge | £34m37 awards in 36m · last 3 months ago | 22 live · £18m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=6 |
Efficio LtdLarge | £9.6m13 awards in 36m · last 3 months ago | 4 live · £7.7m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 10% above n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
78% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
78% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (78% title match), the holder is not guaranteed to re-bid
Digital Market Intelligence Support — held by 11:FS Group Limited; the published contract ends 4 Jun 2026.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Oct 2026, 16:37 BST
- Last source update
- 7 Oct 2026, 16:37 BST
- Award evaluation window
- Submission end – 23 Nov 2026
- Authority reference
26-FTS-01- FTS notice number
2026/S 000-094926- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-078325Find a Tender
How to participate & submission route
Official notice Submit via Panacea- Requests to participate (first stage)
- —
- Tender submission deadline
- 2 Nov 2026, 12:00 GMT
- Clarification deadline
- 22 Oct 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
7 Oct 2026 → 8 Dec 2026 · 5 dates- Tender notice published19 days ago7 Oct 2026, 16:37 BST
- Clarification questions by4 days ago22 Oct 2026, 12:00 BST
- Today26 Oct 2026
- Submission deadlinein 7 days2 Nov 2026, 12:00 GMT
- Award decision expected byin 28 days23 Nov 2026, 23:59 GMT
- Contract startsin 42 days8 Dec 2026
Notice history
1 event · 1 release on Find a Tender- Tender notice published7 Oct 2026, 16:37 BSTUK4
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender