Official UK procurement notice
PDSE Patient Record Management Solution
Authority: University of Plymouth (Education)
What is being bought
Published requirement descriptionProcurement of a patient record management solution for Peninsular Dental School CIC ( a wholly owned subsidiary of University of Plymouth) This opportunity is for all elements of the solution including licencing, transition, migration, training and professional services for a 5 + 2 year period
CPV: Administration software package · Dental practice and related services · Educational software package · IT services: consulting, software development, Internet and support · License management software package · Medical software package · Patient-administration system · Software package and information systems · System, storage and content management software package
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£890,000
- Economic & financial standing
Appropriate financial standing (creditsafe),
- Technical & professional ability
Supplier must either one of the following: Cyber Essentials, ISO27001 or SOC Where conditions of participation have specified organisational qualifications or standards, please provide details of how these are met, or other equivalent standards that equal or exceed what has been requested. Compliance Supplier must be listed on the NHS Business Services Authority Certified dental practice management software systems list Must offer a configurable existing solution not a Make solution where solution will be created as a bespoke and unique offering. The system must meet the mandatory requirements listed in Schedule A
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- price
- Economic & financial standing
Appropriate financial standing (creditsafe),
- Technical & professional ability
Supplier must either one of the following: Cyber Essentials, ISO27001 or SOC Where conditions of participation have specified organisational qualifications or standards, please provide details of how these are met, or other equivalent standards that equal or exceed what has been requested. Compliance Supplier must be listed on the NHS Business Services Authority Certified dental practice management software systems list Must offer a configurable existing solution not a Make solution where solution will be created as a bespoke and unique offering. The system must meet the mandatory requirements listed in Schedule A
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £355,610 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How University of Plymouth buys Networking software package (CPV 4821), and who usually turns up
University of Plymouth’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Networking software package (CPV 4821) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in South West England.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 88 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid27%
2–318%
4–636%
7+18%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate60%
Within ±2%40%
Above estimate0%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 4821Published estimate£890k
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid34%
2–322%
4–636%
7+9%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 30 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£669k–£890k
Estimate£890k
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Salesforce UK LimitedWorked for this buyer | CRM Software Licenses, Support and Maintenancenotice published Jul 2021 | — | — | Similar wording and category |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £103m43 awards in 36m · last 2 months ago | 19 live · £2.0bn iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
Phoenix Software LtdLarge | £280m212 awards in 36m · last 1 month ago | 80 live · £152m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=10 |
| £147m102 awards in 36m · last this month | 39 live · £27m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 48% below n=1 | |
| £361m27 awards in 36m · last 2 months ago | 8 live · £145m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
CIVICA UK LIMITEDLarge | £47m158 awards in 36m · last this month | 63 live · £163m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 7% below n=19 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 15 Sept 2026, 17:32 BST
- Last source update
- 20 Oct 2026, 14:24 BST
- Award evaluation window
- Submission end – 25 Jan 2027
- Authority reference
SH_UOP_PatientRecordPlatform- FTS notice number
2026/S 000-087510- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06fa90Find a Tender
How to participate & submission route
Official notice Submit via EU-Supply (CTM)- Requests to participate (first stage)
- —
- Tender submission deadline
- 3 Nov 2026, 17:00 GMT
- Clarification deadline
- 21 Oct 2026, 14:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
15 Sept 2026 → 1 Mar 2027 · 6 dates- Tender notice published41 days ago15 Sept 2026, 17:32 BST
- Latest notice published6 days ago20 Oct 2026, 14:24 BST
- Clarification questions by5 days ago21 Oct 2026, 14:00 BST
- Today27 Oct 2026
- Submission deadlinein 7 days3 Nov 2026, 17:00 GMT
- Award decision expected byin 90 days25 Jan 2027, 23:59 GMT
- Contract startsin 124 days1 Mar 2027
Notice history
3 events · 2 releases on Find a Tender · since 15 Sept 2026- Tender notice published15 Sept 2026, 17:32 BSTUK4
- Tender notice published20 Oct 2026, 14:24 BSTUK4
- Deadline moved to 3 Nov 2026, 17:00 GMT20 Oct 2026, 14:24 BST+14 days · was 20 Oct 2026, 17:00 BST
Published amendments (1)
Tender period extended
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender