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Published 7 Jul 2026, 17:31 BST

Official UK procurement notice

Pioneer Group Gas Servicing and Maintenance

Official notice

Authority: The Pioneer Housing and Community Group Limited (Public body)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: Repair & Maintenance (50) Delivery: West Midlands (UKG31)
Published estimate£3,500,000≈ £700k / year · £3,500,000 inc. VAT
Submissions closed 7 Aug 2026
Contract term 5 yrsends 31 Mar 2032 · up to 31 Mar 2036 with extensions · starts 1 Apr 2027

What is being bought

Published requirement description

The scope of the Contract is the provision of 3 star gas servicing, repairs and maintenance to approximately 2,500 Pioneer properties. The majority of boilers are of a domestic nature, with a small number of commercial installations.

Full details of the Services required are contained in the Specification as set out in Appendix 1 of the ITT document.

The Contract is expected to commence in April 2027.

The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s discretion for up to 2 further years, and 2 additional years, giving a total potential maximum period of 9 years.

The estimated total value is for the initial contract period of 5 years.

This prcurement is being administered on behalf of the Pioneer Group by Clarity Procurement Solutions Limited.

For more information about this opportunity, please visit the eSourcing portal at:

www.delta-esourcing.com/tenders/UK-UK-Birmin… ↗

To respond to this opportunity, please click here:

www.delta-esourcing.com/respond/3UU3VY3669 ↗

  • How the procedure runs: Pioneer is using the Competitive Flexible Procedure in accordance with section 20(2)(b) the Procurement Act 2023 (the PA2023). Bidders are deemed to understand the processes that Pioneer is required to follow under the PA2023. The procedure will consist of the following stages: Stage 1 – Procurement Specific Questionnaire Bidders must complete and submit the Procurement Specific Questionnaire (PSQ) – this document. The PSQ sets out the conditions of participation for this procurement and will consist of: •Pass/fail questions •Information only questions •Scored questions The PSQ will used to determine each Bidder’s eligibility and suitability to perform the Contract The top 5 scoring Bidders in Stage 1 will be shortlisted to Stage 2 Invitation to Tender. Stage 2 – Invitation to Tender Stage The Invitation to Tender (ITT) Stage will be used to evaluate each Bidders detailed proposal to deliver the Contract and will consist of: •Quality evaluation •Pricing evaluation Only short listed Bidders are required to complete and submit the ITT document. The ITT document is made available at the PSQ stage for information only and to enable Bidders to gain an understanding of the ITT process should they be short listed. Please do not complete or submit the ITT document at the PSQ stage.

CPV: Repair and maintenance services of boilers

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEPublished value£3,500,000
Contract period: 1 Apr 2027 – 31 Mar 2032 (5 yrs) · up to 31 Mar 2036 with extensionsValue: £3,500,000 exc. VAT · £3,500,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligible
Extensions: The Contract will last for an initial period of 5 years, with an option to extend at Pioneer’s discretion for up to 2 further years, and 2 additional years, giving a total potential maximum period of 9 years.
50531100 Repair and maintenance services of boilers
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the procurement documents

  • Technical & professional ability

    As set out in the procurement documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 40%Social value: 5%
Published sub-criteria (4)
  • Services Delivery: 30%
  • Contract Management and Customer Care: 25%
  • Pricing: 40%
  • Social Value: 5%
Published award criteria (4)
  • Services Delivery
  • Contract Management and Customer Care
  • Social Value
  • Pricing
Conditions of participation2
  • Economic & financial standing

    As set out in the procurement documents

  • Technical & professional ability

    As set out in the procurement documents

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
7 Jul 2026, 17:31 BST
Last source update
7 Jul 2026, 17:31 BST
Award evaluation window
Submission end – 18 Dec 2026
Authority reference
T116/2025
FTS notice number
2026/S 000-063866
Latest notice
Tender notice (UK4)
Classification (CPV)
Repair and maintenance services of boilers
Delivery area
West Midlands (UKG31)
Official registry OCID
ocds-h6vhtk-06c5b2 Find a Tender
How it runs

Pioneer is using the Competitive Flexible Procedure in accordance with section 20(2)(b) the Procurement Act 2023 (the PA2023). Bidders are deemed to understand the processes that Pioneer is required to follow under the PA2023.

The procedure will consist of the following stages:

Stage 1 – Procurement Specific Questionnaire

Bidders must complete and submit the Procurement Specific Questionnaire (PSQ) – this document. The PSQ sets out the conditions of participation for this procurement and will consist of:

•Pass/fail questions

•Information only questions

•Scored questions

The PSQ will used to determine each Bidder’s eligibility and suitability to perform the Contract

The top 5 scoring Bidders in Stage 1 will be shortlisted to Stage 2 Invitation to Tender.

Stage 2 – Invitation to Tender Stage

The Invitation to Tender (ITT) Stage will be used to evaluate each Bidders detailed proposal to deliver the Contract and will consist of:

•Quality evaluation

•Pricing evaluation

Only short listed Bidders are required to complete and submit the ITT document. The ITT document is made available at the PSQ stage for information only and to enable Bidders to gain an understanding of the ITT process should they be short listed.

Please do not complete or submit the ITT document at the PSQ stage.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Requests to participate (first stage)
7 Aug 2026, 12:00 BST
Submission deadline
7 Aug 2026, 12:00 BST
Clarification deadline
31 Jul 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

7 Jul 2026 → 1 Apr 2027 · 5 dates
  1. Tender notice published112 days ago
    7 Jul 2026, 17:31 BST
  2. Clarification questions by88 days ago
    31 Jul 2026, 12:00 BST
  3. Submission deadline81 days ago
    7 Aug 2026, 12:00 BST
  4. Today
    28 Oct 2026
  5. Award decision expected byin 51 days
    18 Dec 2026, 23:59 GMT
  6. Contract startsin 154 days
    1 Apr 2027, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    7 Jul 2026, 17:31 BST
    UK4

Contracting authority & participating public bodies

The Pioneer Housing and Community Group Limited

Contracting authorityPublic authority - sub-central government GB-PPON: PHRZ-1724-NBZD 11 High Street, Castle Vale, Birmingham, West Midlands, B35 7PRContact name, email, phone

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender