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Published 15 Feb 2023, 13:41 GMT

Official UK procurement notice

PR/Communication Agencies for the University of Warwick

Official notice

Authority: University of Warwick (Education)

Framework agreement7 lotsServicesOpen procedure
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 8 Mar 2023
Lots 7see the lot list below
Framework period 3 yrsends 24 Apr 2026 · extension options published · starts 24 Apr 2023

What is being bought7 lots · detail below

Published requirement description

The UoW has a requirement to establish a framework agreement with multiple PR Agencies with expertise to support integrated projects, specialist projects, and with the expertise to offer strategic counsel and deliver campaigns across the institution.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

CPV: Advertising and marketing services · Business services: law, marketing, consulting, recruitment, printing and security · Direct marketing services · Marketing management consultancy services · Marketing services · Public relations consultancy services · Public relations management services · Public relations services

How this framework works

From the published notice
Places
up to 21 suppliers
Framework period
3 yrs from 24 Apr 2023, N/A

Lots and requirements (7)Procurement structure

7 lots · no lot values published
Lot #1Strategic Support and DeliveryRenewal 3 yrs

We are looking for agencies with the expertise to support integrated projects, specialist projects and with the expertise to offer strategic counsel and deliver campaigns.

  • Provide strategic advice, and counsel on raising the profile of the institution through effective communications and messaging, including media relations, internal communications, campaigns and social media.
  • Providing guidance and insights into industry best practices through in-house agency experts.
  • Experience in providing strategic advice and delivery for stakeholder engagement communications.
  • Planning and delivering high-impact campaigns which raise awareness and build support for specific strategic programmes with key audiences.
  • Ability to deliver high-quality content across channels, in an integrated, audience-focused way in support of specific campaigns.
  • Providing ad-hoc press office, social media and internal communications support as and when required
  • Work as an extension of the corporate communications team as and when required.
  • Write press releases and sell stories to national and specialist media.
  • Provide briefings and materials ahead of interviews of key announcements.
  • Help organise and run press events/press conferences.
  • Run media reputational audits and analysis – driving media insight.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #2Reputation management/crisis managementRenewal 3 yrs

The University of Warwick has a requirement for specialist PR agencies with experience in managing crisis issues and reputational risks, including crisis comms planning and best practice.

  • Providing support on crisis communications issues and incidents as and when needed.
  • Providing strategic counsel and expertise in managing reputational risks.
  • Support on planning effectively for such events.
  • Support in responding to crisis situations through effective media relations, social and internal comms.
  • Monitoring and analysing during a crisis, providing regular summaries and insights.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 year(s) with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #3Social Media Support and Strategic CounselRenewal 3 yrs

The University of Warwick has a requirement for an agency/ies to provide the following:

  • Strategic support, guidance and advice on strengthening our approach and content.
  • Planning and delivering digital content and collateral as and when required.
  • Planning, shooting and editing – video and images for our channels with expert knowledge of what will work most effectively, and on which channels.
  • Planning and delivering content creation – design, photography, video, copy.
  • Expert knowledge of influencers, their value and how to work effectively with them.
  • Programme support – planning and delivering social media-focused programs.
  • Data analysis (content performance, channel performance, audience perception, themes and keywords)
  • Monitoring and reporting effectively across social channels.
  • Expertise and knowledge of podcasts, from design to delivery.
  • Training and support to upskill the team on social media.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 26 Apr 2023 – 26 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #4Media Tools and PlatformRenewal 3 yrs

The University of Warwick has a requirement for an agency/ies to provide the following:

  • Daily media monitoring reports of national, international, specialist and local media coverage.
  • Bespoke reports on performance based on metrics such as favourability, reach, relevance and prominence.
  • Benchmarking against key competitors through analysing coverage.
  • Journalist database
  • Media enquiry logging
  • Social media monitoring and analysis toolsIn order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #5Internal Communications and PlatformsRenewal 3 yrs

The University of Warwick has a requirement for an agency/ies to provide the following:

  • Provide strategic support for creating a strong people culture with clear visions and values.
  • Devise and deliver content (copy, video, events, toolkits) that support our employer brand and builds engagement.
  • Strategic support and insights to strengthen content, tone and channel mix.
  • Plan and deliver colleague campaigns – targeted at different internal audiences – on and off-line.
  • Audience focused content that delivers against the corporate communications strategy.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #6Media TrainingRenewal 3 yrs

The University of Warwick has a requirement for an agency/ies to provide the following:

  • Provide high-quality media training to the executive team and senior leaders, building skills, confidence and capability.
  • Provide media training for academics as part of our talent programme, 2-3 times a year.
  • Support as and when needed in terms of crisis communications and any quick-fire support which may be required.In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed
Lot #7Marketing/PR Agencies – Commercial/regional/sector specificRenewal 3 yrs

The University of Warwick has a requirement for a provider to directly support the commercial, business or consumer-focused teams at Warwick. This includes the Warwick Arts Centre, Warwick Conferences, Warwick Sports & Wellness Hub, the Innovation District, WMG business projects and the Institute for Engagement. In this lot, selected agency/ies will support the promotion of our campus businesses and other teams to build brand and profile, drive interest and engagement and support integrated marketing communications projects and campaigns to regional or specific sector target audiences - B2B and B2C/hospitality/leisure/arts/innovation/West Midlands

  • Reputation management - Optimise the existing and established reputation of these businesses/business activities in the marketplace, whilst always protecting integrity.
  • Support the marketing function of the businesses to improve stakeholder perceptions of the organisation that lead to brand, reputation and sales; develop proactive ideas and opportunities to promote products, services and themes of the business relevant to the audience (sustainability for example).
  • Relationship management - Work with the marketing strategy to improve communication with stakeholders and enhance customer interest, loyalty and advocacy.
  • Identify relevant PR, partnership, influencer and marketing opportunities within the businesses and the wider marketplace to create relevant content and amplify the brand, products and services
  • Create engaging stories relevant to the company and its products that are written to entice the target audiences and wider industry. These are then to be circulated to relevant journalists and influencers.
  • Preparing effective content for online channels in the form of videos, blogs, testimonials, and social media content.
  • Building thought-leadership content and commentary with an issues-led focus.
  • Liaise with media, influencers, affiliates, or communities appropriate to the business’ KPIs and Sales and Marketing Strategy.
  • Establishing industry connections and agreeing on initial arrangements for relevant networking/content-led events topical to products and services. For example:
  • For Warwick Conferences, hold an in-depth understanding and knowledge of the MICE industry on a national scale and make themselves aware of and to the major trade ambassadors that operate in the marketplace. Creation of lead generation activity.
  • For Warwick Sport, focus on a proactive sales-driven strategy to drive footfall for the facilities to include integrated campaigns and quick lead-generating PR wins. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (in-tendhost.co.uk/universityofwarwick)… ↗ University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.
Contract period: 24 Apr 2023 – 24 Apr 2026 (3 yrs)
Delivery: West Midlands
Extensions: If the Supplier wishes to offer more than one solution to the services requirement, this should be contained within the response to Part 2 –Services Requirement document, with the options clearly marked. All requested information should be detailed clearly for each option offered. · The contract shall be for an initial period of 3 years with an option to extend for up to a further 2 years.Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • “PR/Communication Agencies for the University of Warwick” is a framework: the contest is a place on its panel, up to 21 suppliers, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Feb 2023, 13:41 GMT
Last source update
15 Feb 2023, 13:41 GMT
Award evaluation window
8 Mar 2023 – …
Authority reference
HK-01-2023-MIC-PRAGENCIES-NF
FTS notice number
2023/S 000-004657
Classification (CPV)
Advertising and marketing servicesBusiness services: law, marketing, consulting, recruitment, printing and securityDirect marketing servicesMarketing management consultancy servicesMarketing servicesPublic relations consultancy servicesPublic relations management servicesPublic relations services
Delivery area
West Midlands (UKG33)
Official registry OCID
ocds-h6vhtk-03a5e3 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

How it was run

Official notice
Appointment period ends
8 Mar 2023, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en
Bids opened
8 Mar 2023, 12:00 GMT

Timeline

15 Feb 2023 → 24 Apr 2023 · 4 dates
  1. Notice published
    15 Feb 2023, 13:41 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    8 Mar 2023, 12:00 GMT
  3. Bids opened
    8 Mar 2023, 12:00 GMT
  4. Contract starts
    24 Apr 2023, 00:00 BST

Contracting authority & participating public bodies

University of Warwick

Contracting authorityEducationBody governed by public lawEducation Argent Court, Sir William Lyons Road, The Science Park, Coventry, West MidlandsContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Legal DepartmentReview body Coventry

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria