Find a TenderAwarded

Published 21 Apr 2023, 10:29 BST

Official UK procurement notice

Provision of Home Care Services

Official notice

Authority: London Borough of Merton (Local council)

Framework agreement8 lotsServicesOpen procedureSME suitable

Sectors: Health & Social Care (85) Delivery: London (UKI63)

Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue

Submissions closed 22 May 2023awarded 15 Aug 2023

Lots 8see the lot list below

What is being bought8 lots · detail below

Published requirement description

The London Borough of Merton (“the Authority”) is inviting tenders to deliver Home Care Services for Adults aged 18 years or over and Personal Care for Children aged 14 or over with an education, health and care (EHC) plan transitioning from Children’s Social Care to Adult Social Care. The purpose of the service is to provide care primarily in Service User’s own homes to enable them to improve their overall wellbeing, remain in their own homes, living as independently and as safely as possible

CPV: Health and social work services

How this framework works

From the published notice

Bids received: 62 bids on the busiest of 6 lots · 31 suppliers appointed

Lots and requirements (8)Procurement structure

8 lots · no lot values published · same evaluation weights on every lot

Lot #1The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

The London Borough of Merton invites tenders from suitably experienced organisations for the contract of Home Care Services for adults aged eighteen (18) years or over and Children aged fourteen (14) or over. Home care services will be delivered within the London Borough of Merton.

Lot 1 (2 Prime Providers):- Consists of two (2) Prime providers appointed to deliver services in Zone 1.

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

Lot #2The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

Lot 2 (2 Prime Providers):- Consists of two (2) Prime providers appointed to deliver services in Zone 2.

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

Lot #3The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

Lot 3 (6 Supplementary Providers):- Consists of a maximum of six (6) potential providers who may be called upon to provide additional capacity in case Prime Providers appointed to Zone 1 and Zone 2 are not in position to take up a care package referred to them.

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

Lot #4The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

Lot 4 (Mental Health Specialist Providers):- Consists of Mental Health Specialist Providers for working age adults and older people (deployed across all zones).

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

Lot #5The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

Lot 5(a) (Specialist Providers):- Consists of providers offering adults specialist services for example, deaf and/or blind Service Users with learning disabilities needing care; and complex learning disability cases for older people with challenging behaviours.

Delivery: London

85000000 Health and social work services

Lot #6The London Borough of Merton invites tenders from suitably experienced organisations…Awarded

Lot 5(b) Consists of providers delivering Personal Care Services for children and young people.

Delivery: London

85000000 Health and social work services

Lot #7Lot 5(a) (Specialist Providers):- Consists of providers offering adults specialist…

Lot 5(a) (Specialist Providers):- Consists of providers offering adults specialist services for example, deaf and/or blind customers with learning disabilities needing care; and complex learning disability cases for older people with challenging behaviours.

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

Lot #8Lot 5(b):- Consists of providers delivering Personal Care Services for children and…

Lot 5(b):- Consists of providers delivering Personal Care Services for children and young people.

Delivery: London

Variant bids: not allowed

85000000 Health and social work services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 6 lots

Quality: 95%Social value: 5%

Published sub-criteria (2)

Technical & Quality: 95%
Social value: 5%

Published award criteria (3)

Technical & Quality: 95
Social value: 5
Price: 0

Conditions of participation1

Technical & professional ability
Execution of the service is reserved to a particular profession

Staff: Names and qualifications of delivery staff must be submitted

What this means for your bid

“Provision of Home Care Services” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 21 Apr 2023, 10:29 BST
Last source update: 24 Aug 2023, 13:04 BST
Award evaluation window: 22 May 2023 – …
Authority reference: DN666949
FTS notice number: 2023/S 000-024949
Classification (CPV): Health and social work services
Delivery area: London (UKI63)
Official registry OCID: ocds-h6vhtk-03c285 Find a Tender

How it was run

Official notice

Run through: ProContract (Due North) · Who buys & how to bid on ProContract

Supplier login requiredLanguage: EN

Access & registration note: Free · short registration with manual review; public opportunity list

Appointment period ends: 22 May 2023, 12:00 BST
Submission channel: {"electronicSubmission"}
Accepted languages: en
Bids opened: 22 May 2023, 12:00 BST

Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Procurer/Advert/View ↗

Timeline

22 May 2023 → 24 Aug 2023 · 3 dates

Admission / appointment period endsperiod end, not a bid countdown
22 May 2023, 12:00 BST
Bids opened
22 May 2023, 12:00 BST
Notice published
24 Aug 2023, 13:04 BST

Notice history

1 event · 2 releases on Find a Tender

Status changed to complete
24 Aug 2023, 13:04 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 31admitted to the panel · see the list ↓

Bids received 6254 from SMEs · busiest of 6 lots

Contracts signed 20latest 15 Aug 2023

49 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

Contract 024949-2023-1
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-10
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-11
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-12
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-13
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-14
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-15
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-16
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-17
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-18
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-19
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-2
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-20
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-21
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-22
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-23
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-24
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-25
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-26
Signed
15 Aug 2023
Value
—
Status
active
Contract 024949-2023-27
Signed
15 Aug 2023
Value
—
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · The London Borough of Merton invites tenders from suitably experienced organisations…	37bids · 37 electronic	29	—	£1,000,000 – £1,500,000
2 · The London Borough of Merton invites tenders from suitably experienced organisations…	37bids · 37 electronic	28	—	£1,000,000 – £1,500,000
3 · The London Borough of Merton invites tenders from suitably experienced organisations…	62bids · 62 electronic	54	—	£250,000 – £1,000,000
4 · The London Borough of Merton invites tenders from suitably experienced organisations…	29bids · 29 electronic	28	—	£70,000 – £1,000,000
5 · The London Borough of Merton invites tenders from suitably experienced organisations…	43bids · 43 electronic	40	—	£70,000 – £1,000,000
6 · The London Borough of Merton invites tenders from suitably experienced organisations…	21bids · 21 electronic	20	—	£70,000 – £1,000,000

Contracting authority & participating public bodies

London Borough of Merton

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, London Rd, Morden, London, SM4 5DXContact name, email Published organisation website ↗

Dispute resolution & review bodies

Merton CouncilReview body London

Framework contractors & participating bidders

32 commercial parties on the notice

Allied Health-Services LimitedFramework contractor Cavendish House Lakhpur Court Dyson Way, Stafford, UK, ST18 0FX
Aspire Care Services LtdFramework contractor 262 Streatham High Road Streatham, London, London, SW16 1HS
Carewatch KingstonFramework contractor 203 London Road Mitcham, Surrey, London, CR4 2JD
Carewatch KingstonFramework contractor 203 London Road Mitcham, Surrey, London, CR4 2JD
Chinite Resourcing LtdFramework contractor Unit 4, 2nd Floor Town Quay Wharf Abbey Road, Barking, London, IG11 7BZ
Deafblind UKFramework contractor Rainbow court Flat 18, Paston Ridings, Peterborough, East of England, PE4 7UP
Elite Careplus LtdFramework contractor 159 Stafford Road Wallington, Surrey, London, SM6 9BT
Enterprise Care & Support LtdFramework contractor Mitcham Parish Centre Church Path Mitcham, Surrey, London, CR4 3BN
Finch Support ServicesFramework contractor 32 Braemar Avenue, South Croydon, London, CR2 0QA
Helpers Homecare, part of Care SanteFramework contractor 14 Walton Way, Cambridge, UK, CB3 1AX

Show 22 more suppliers

Home Care Service Provider LtdFramework contractor 310 Haydons Road Wimbledon, London, London, SW19 8JZ
J C Michaels Groups LtdFramework contractor 38 Beaufort Court Admirals Way, London, London, E14 9XL
Kadarcare Service LtdFramework contractor 176 Apsley House Upper Richmond Road, London, London, SW15 2SH
London Care LtdFramework contractor Cardinal House, Abbeyfield Court Abbeyfield Road, Nottingham, East Midlands, NG7 2SZ
MNA Home Care Services LtdFramework contractor Sabichi House 5 Wadsworth Road Perivale Greenford, Middx, London, UB6 7JD
Moran Homecare LtdFramework contractor 153 Epsom Road Sutton, Surrey, London, SM3 9EY
OTCS-Eminient Domicilary Care AgencyFramework contractor Challenge House Suite 4 616 Mitcham Road, Croydon, London, CR0 3AA
Pro Nursing HomecareFramework contractor 81 Bridge Road Hornbeam House, Molesey, South East, KT8 9HH
Rainbow Medical Services LtdFramework contractor 179-181 Streatham Road, Mitcham, London, CR4 2AG
Rapid Improvement LtdFramework contractor 34-38 Upper Green East Mitcham, Surrey, London, CR4 2PB
Sambhana CareFramework contractor Unit 12 Hopewell Drive 105 Hopewell Drive, Chatham, London, ME5 7DX
Samfos HealthFramework contractor SOAR works Enterprise Centre Knutton Road, Sheffiield, Yorkshire & Humber, S5 9NU
Savannah Care LtdFramework contractor 19 Culvers Way Carshalton, Surrey, London, SM5 2LL
Shalom Health Recruitment LtdFramework contractor LondonEast-UK Bus. & Tech Park Yewtree Avenue, Dagenham East, London, RM10 7FN
Simplified Staffing LtdFramework contractor Southerton House Boundary Business Court 92-94 Churd Road, Mitcham, London, CR4 3TD
Stick Care LtdFramework contractor Jhmut House 160 London Road, Barking, London, IG11 8BB
Sunrise Rehabilitation CentreFramework contractor 44 Kimberley Road, Croydon, London, CRO 2PU
Supreme Care Services LtdFramework contractor 8-9 Crown Parade Crown Lane Morden, Surrey, London, SM4 5DA
Unique Personnel (UK) LtdFramework contractor 256 Brixton Hill,, London, London, SW2 1HF
Verity Group LtdFramework contractor 210 Church Road Gateway Business Centre Top Floor, Suite 1-12, London, London, E10 7JQ
Westminster Homecare LtdFramework contractor 22 Church Road Tunbridge Wells, Kent, South East, TN1 1JP
Yucca Recruitment Agency LtdFramework contractor Falcon House 19 Deer Park Road, Wimbledon, London, SW19 3UX

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria

What is being bought8 lots · detail below

How this framework works

Lots and requirements (8)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications (2)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).