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Published 8 Jun 2021, 09:51 BST

Official UK procurement notice

Reseller Framework - IT Hardware and Software , Software renewals and Software Asset Management

Official notice

Authority: THAMES WATER UTILITIES LIMITED

Framework agreement2 lotsGoodsNegotiated procedure with prior call for competition
Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Software Packages & ERP (48)Repair & Maintenance (50)
+1 moreIT Services & Software (72)
 Delivery: London (UKI)South East (UKJ)
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 21 Jun 2021awarded 28 Mar 2022
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

Thames Water will contract with a minimum of two Resellers, for the purchase of Software, Hardware and associated Services. This activity will seek to develop Framework Agreements to cover the following:

Lot 1

  • provision of standard hardware (and online catalogue that could integrate into TW's existing systems)
  • hardware reseller services (non-standard - quotation to hardware delivery);
  • hardware and software disposals service;
  • management of hardware maintenance and support renewals;

Lot 2

  • software reseller services (quotation to software delivery);
  • management of software license, maintenance and support renewals;

CPV: Computer accessories · Peripheral equipment · Repair of computer peripherals · Software package and information systems · Software supply services

Lots and requirements (2)Procurement structure

2 lots · all with a published value
Lot #1IT Hardware ResellerAwardedRenewalPublished value£10,000,000

Thames Water is looking at the opportunity to streamline its supply base for IT Hardware procurement. This activity will seek to develop a Framework Agreement to cover, but not limited to, the following;

  • hardware reseller services (quotation to hardware delivery);
  • management of hardware maintenance and support renewals (notify when they are due for renewal, ensure best value, coordinate renewal on TW behalf where applicable);
  • hardware disposals service;
  • provision of standard hardware;
  • ad-hoc purchases (e.g. keyboards, monitors, mobile telephony devices, end user computing hardware);
  • data centre hardware - ad-hoc purchases (e.g.: routers, switches), major capital requirements (e.g. servers, storage, hyper-converged infrastructure), and related services such as installation

Where appropriate, Suppliers will be required to provide sufficient warranties and support for products provided under this Framework.

Key requirements will include: value-for-money of reseller services, including access to special bid pricing; seamless supply provision and automated catalouge; speed and accuracy of delivery; issue resolution; OEM relationships and accreditations; capability to execute projects and provide added-value services.

Thames Water intends to appoint one reseller for the supply of IT Hardware as a result of this ITN, with work being awarded on the basis of the most economically advantageous tender best value for money offered by appointed resellers for specific requirements. The framework will have no committed monetary value.

Please note that Suppliers may respond to one or both Lots and may, if successful, be awarded to supply both Lot requirements.

Delivery: London, South East · Whole of the Thames Water region.
Extensions: Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 5 years. · Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 8 years (3+2+2+1 years).Second stage: up to 10 candidates invited to tenderVariant bids: allowed
30232000 Peripheral equipment30237200 Computer accessories50323200 Repair of computer peripherals
Lot #2Software ResellerAwardedRenewalPublished value£110,000,000

Thames Water is looking at the opportunity to streamline its supply base for Software. This activity will seek to develop a Framework Agreement to cover, but not limited to, the following;

  • software reseller Services (quotation to software delivery)
  • management of software license, maintenance and support renewals
  • software disposals service;

Where appropriate, Suppliers will be required to provide sufficient warranties and support for products provided under this Framework.

Key requirements will include: value-for-money of reseller services, including access to special bid pricing; seamless supply provision; speed and accuracy of delivery; issue resolution; OEM relationships and accreditations; capability to execute projects and provide added-value services.

Thames Water intends to appoint a minimum of one reseller (with up to a maximum of 3) as a result of this ITT, with work being awarded on the basis of the most economically advantageous tender best value for money offered by appointed resellers for specific requirements. The framework will have no committed monetary value. Individual requirements will be competed between the successful service providers, as they arise, and awarded based against award criteria will be detailed in the individual ITN.

Please note that Suppliers may respond to one or both Lots and may, if successful, be awarded to supply both Lot requirements.

Delivery: London, South East · Whole of Thames Water region.
Extensions: Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 8 years (3+2+2+1 years). · Any agreement will be awarded for an initial duration of 3 years, with the option to extend up to a maximum of 8 years (3+2+2+1 years).Second stage: up to 10 candidates invited to tenderVariant bids: allowed
48000000 Software package and information systems72268000 Software supply services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    As detailed in the PQQ Documentation.

Legal form for consortia
Consortia may be required to form a legal entity prior to award.
Shortlisting
As detailed in section VI.3 & PQQ.
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • “Reseller Framework - IT Hardware and Software , Software renewals and…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
8 Jun 2021, 09:51 BST
Last source update
28 Apr 2022, 11:41 BST
Authority reference
FA1558
FTS notice number
2022/S 000-010927
Classification (CPV)
Computer accessoriesPeripheral equipmentRepair of computer peripheralsSoftware package and information systemsSoftware supply services
Delivery area
London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-02b8a5 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.

The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Publisher note: **** Please note, this is a Contract Award Notice **** All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement). From your response to the link in Section I.3 or above, Thames Water's Procurement Support Centre will send you an email providing login details for our eSourcing system (i.e. IASTA Smartsource). To complete the PQQ you will need to login to IASTA Smartsource. If the project requires it, you will receive an additional and separate survey to complete for Data Protection. Note - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure.

How it was run

Official notice
Appointment period ends
21 Jun 2021, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bid validity
360 days from the deadline
Deposits and guarantees
Specified in Invitation to Negotiate Document.

Timeline

21 Jun 2021 → 28 Apr 2022 · 2 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    21 Jun 2021, 12:00 BST
  2. Notice published
    28 Apr 2022, 11:41 BST

Notice history

5 events · 5 releases on Find a Tender · since 10 Jun 2021
  1. Deadline published: 24 Jun 2021, 12:00 BST
    10 Jun 2021, 10:21 BST
  2. Status changed to active
    27 Jul 2021, 18:14 BST
  3. Procurement method changed
    27 Jul 2021, 18:14 BST
  4. Deadline moved to 21 Jun 2021, 12:00 BST
    27 Jul 2021, 18:14 BST
    -3 days · was 24 Jun 2021, 12:00 BST
  5. Status changed to complete
    28 Apr 2022, 11:41 BST
Published amendments (3 · 1 deadline change)
WhenWhatBeforeAfterShift
—TextDuration of the contract, framework agreement or dynamic purchasing system · II.2.7Duration in months 36Duration in months 96
—TextProcedures for review · VI.4.1dafni_a@yahoo.comprocurement.support.centre@thameswater.co.uk
—DeadlineIV.2.221 Jun 202124 Jun 2021+3 d

PQQ Submission deadline for all lots has been extended to noon on 24th June 2021.

2 amendments published without a description.

Routine re-releases (5)
  • 2021-06: 2 releases · 8 Jun 2021, 8 Jun 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 4admitted to the panel · see the list ↓
Contracts signed 4latest 28 Mar 2022

4 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Reseller framework to procure hardware & software and associated services

    Signed
    28 Mar 2022
    Value
    —
    Status
    active

  • Reseller framework to procure hardware & software and associated services

    Signed
    28 Mar 2022
    Value
    —
    Status
    active

  • Hardware & Associated Services Software & Associated Services

    Signed
    28 Mar 2022
    Value
    —
    Status
    active

  • Reseller framework to procure hardware & software and associated services

    Signed
    28 Mar 2022
    Value
    —
    Status
    active

Contracting authority & participating public bodies

THAMES WATER UTILITIES LIMITED

Contracting authorityWater RG1 8DB, Reading, South East, RG18DBContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Thames Water UtilitiesReview body ReadingContact email

Framework contractors & participating bidders

4 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria