Official UK procurement notice
Self-Service Customer Portal (471-AHL)
Authority: NSAH (Alliance Homes) Ltd (Public body)
What is being bought
Published requirement descriptionProcurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:in-tendhost.co.uk/alliancehomes ↗
CPV: Application service providers · Content management software package · Customer Relation Management software package · System, storage and content management software package
The lotProcurement structure
single lot · no lot value publishedLot #1This procurement is for the provision of a Self-Service Customer Portal that is to be…AwardedRenewal
This procurement is for the provision of a Self-Service Customer Portal that is to be integrated with existing 3rd party applications. The contract duration will cover the portal implementation and three years from the go-live date. There will also be the option of two further one-year extensions. It is intended that the contract will be awarded on 17/10/2022. This tender is issued by NSAH (Alliance Homes) Ltd, trading as Alliance Homes and known as ‘The Alliance Homes Group’. This tender and any resulting services may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Price
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 12 May 2022, 15:37 BST
- Last source update
- 16 Nov 2022, 13:07 GMT
- Authority reference
SYSTEM 00000142- FTS notice number
2022/S 000-032497- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-033712Find a Tender
- Performance terms
Initial contract duration with two extensions of one year each which will be mutually agreed.
- Review procedure
The Contracting Authority will enter into this contract following a 10 calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to bring proceedings in the High Court. Any such proceedings must be brought within any limitation periods specified by the Regulations according to the remedy sought.
How it was run
Official notice- Submission deadline
- 13 Jun 2022, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
13 Jun 2022 → 31 Dec 2022 · 4 dates- Submission deadline13 Jun 2022, 12:00 BST
- Contract starts7 Nov 2022
- Notice published16 Nov 2022, 13:07 GMT
- Bids must remain valid until31 Dec 2022, 23:59 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete16 Nov 2022, 13:07 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| HALLNET LIMITEDSME | £281,762 † | — | Awarded |
Contracts
Contract 032497-2022-1 · HALLNET LIMITEDSME
- Signed
- 16 Nov 2022
- Value
- £281,762
- Period
- … – 31 Mar 2026
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 8bids · 8 electronic | 7 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Hallnet LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria