Official UK procurement notice
Service and Maintenance of Roller Shutter Doors
Authority: Dundee City Council (Local council)
What is being bought
Published requirement descriptionThis procurement process is for the Contract for the Service and Maintenance Roller Shutter Doors. This is a 3-year contract with the option to extend for 1 years then a further 1 year totalling 5 years if extension option is utilised. This will be from 2026 – 2029 for 3-year initial contract ending in 2031 if extension options are utilised.
- Recurrence: this will be re-tendered in 5 years if extension options are utilised.
CPV: Repair and maintenance services of building installations · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of electrical building installations
The lotProcurement structure
single lot · no lot value publishedLot #1The works shall comprise the Inspection, Testing, Certification, written reporting and…AwardedRenewal
The works shall comprise the Inspection, Testing, Certification, written reporting and subsequent servicing and maintenance of the Roller Shutter Doors and associated equipment at various Dundee City Council properties, along with minor and urgent repair works which may have not been foreseen. Dundee City Council are not obligated to accept any quotations in relation to repair and/or replacement works and reserve the right to adopt alternative procurement processes. This work shall be carried out to the requirements and recommendations set out in current applicable British Standards, European Standards and all statutory requirements.
The works shall include and take into consideration the following:
The annual routine servicing of electrically and manually operated Roller Shutter Doors together with urgent repair works ordered during the period of the contract.
Visual inspection of cable and check integrity of electrical connections only. Confirm earth continuity to the doors. Additional information: Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (11)
- Resourcing of Requirements- Staffing: 15%
- Resourcing of Requirements- Development: 5%
- Continuous Improvement- Customer Care: 5%
- Resourcing of Requirements- Documentation and Timescales: 5%
- Resourcing of Requirements- Disruption: 7%
- Resourcing of Requirements- Emergency Call out: 10%
- Resourcing of Requirements- Programme of Works: 10%
- Community Benefits Q1: 1%
- Community Benefits Q2: 0.5%
- Fair Work First: 1.5%
- price: 40%
Published award criteria (19)
- Compliance with Specification of Requirements: PASS/FAIL
- CDM Construction, Design and Management Regulations 2015: PASS/FAIL
- Duty of Care, Health and Safety & Risk Management: PASS/FAIL
- Site Specific Risk Assessment and Method Statement: PASS/FAIL
- Health and Safety: PASS/FAIL
- Resourcing: PASS/FAIL
- Environment: PASS/FAIL
- Fair Tax Declaration: PASS/FAIL
- Resourcing of Requirements- Staffing: 15
- Resourcing of Requirements- Development: 5
- Continuous Improvement- Customer Care: 5
- Resourcing of Requirements- Documentation and Timescales: 5
- Resourcing of Requirements- Disruption: 7
- Resourcing of Requirements- Emergency Call out: 10
- Resourcing of Requirements- Programme of Works: 10
- Community Benefits Q1: 1
- Community Benefits Q2: 0.5
- Fair Work First: 1.5
- Price: 40
- Suitability
Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.
- Economic & financial standing
Equifax Score Check
Minimum: The Council will utilise Equifax Score check to assess the Economic and financial standing of organisations bidding for contracts. Tenderers (including all participants in a group) are required to have a Score check Score of 35 or above in order to demonstrate their financial str…
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · this will be re-tendered in 5 years if extension options are utilised.
- First published
- 25 Sept 2025, 15:44 BST
- Last source update
- 27 Feb 2026, 16:09 GMT
- Award evaluation window
- 28 Oct 2025 – …
- Authority reference
DCC/CD/109/25- FTS notice number
2026/S 000-018112- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05a25cFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process. Tenderers must confirm they already have or commit to obtain prior to the commencement of the contract, the following levels of insurance: 1a. Professional Risk Indemnity Insurance covering the failure of the bidder to use the skill and care normally used by professionals providing the services described in this tender to the level of 5,000,000 GPB in respect of each and every claim. 1b. Employer’s Liability Insurance covering the death of or bodily injuries to employees of the bidder arising out of and in the course of their employment in connection with this contract to the level of 10,000,000 GBP in respect of each claim, and 2. Public Liability Insurance covering the death of or bodily injury to a person (not an employee of the bidder) or loss of or damage to property resulting from an action or failure to take action by the bidder to the level of 5,000,000 GBP in respect of each claim. (SC Ref:825114)
How it was run
Official notice- Submission deadline
- 28 Oct 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 28 Oct 2025, 12:00 GMT
Timeline
28 Oct 2025 → 27 Feb 2026 · 4 dates- Submission deadline364 days ago28 Oct 2025, 12:00 GMT
- Bids opened364 days ago28 Oct 2025, 12:00 GMT
- Notice published242 days ago27 Feb 2026, 16:09 GMT
- Bids must remain valid until242 days ago27 Feb 2026, 23:59 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete27 Feb 2026, 16:09 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Arrow Industrial DoorsSME | £97,048 † | — | Awarded |
Contracts
Contract 018112-2026-DCC/CD/109/25-1 · Arrow Industrial DoorsSME
- Signed
- 17 Feb 2026
- Value
- £97,048
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids · 4 electronic · 4 from abroad | 4 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dundee Sheriff Court & Justice of the Peace CourtReview body
- Scottish Courts ServiceMediation body
Bidders & participating suppliers
1 commercial party on the notice- Arrow Industrial DoorsAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedTender pack and attachments
- Technical selection criteria