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Find a TenderAwarded without competitionContract details notice
Published 1 Jun 2026, 13:30 BST

Official UK procurement notice

Social Media CRM Tool · UK public procurement notice

Official notice

Authority: Care Quality Commission (Central government)

Below threshold - without competition
Sectors: IT Services & Software (72) Delivery: North East (UKC)North West (UKD)East Midlands (UKF)
+4 moreWest Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Awarded value£115,000published contract · exc. VAT
Awarded 20 Apr 2026no call for competition
Awarded to HOOTSUITE INC

What is being bought

Published requirement description

Care Quality Commission (CQC) requires the provision of a social media CRM tool, delivered through the social media Hootsuite Enterprise Plan, including Hootsuite Advanced Analytics and Talkwalker Core media monitoring, and support services for 20 users.

Actual date signed: 21 April 2026

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: North East, North West, East Midlands, West Midlands, East of England, South East, South West
72260000 Software-related services

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 Jun 2026, 13:30 BST
Last source update
1 Jun 2026, 13:30 BST
Authority reference
CQC EPS 130
FTS notice number
2026/S 000-051390
Latest notice
Contract details notice (UK7)
Delivery area
North East (UKC)North West (UKD)East Midlands (UKF)West Midlands (UKG)East of England (UKH)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-06aa48 Find a Tender

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    1 Jun 2026, 13:30 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £115,0001 contract exc. VAT
Contracts signed 1latest 20 Apr 2026
Awarded toValueDateStatus
HOOTSUITE INC£115,000 †—Awarded

Contracts

  • Social Media CRM Tool · HOOTSUITE INC

    Signed
    20 Apr 2026
    Value
    £115,000
    Period
    20 Apr 2026 – 30 Apr 2029
    Status
    active

Contracting authority & participating public bodies

Care Quality Commission

Contracting authorityPublic authority - central government GB-PPON: PBJZ-7139-JTHN Citygate, Gallowgate, Newcastle upon Tyne, North East, NE1 4PAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Hootsuite IncAwarded supplierGB-PPON: PLBD-2522-RZCN 111 East 5th Avenue, Vancouver, BC, Canada, CA, V5T 4L1, CAContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure