Find a TenderAwarded
Published 4 Sept 2024, 12:53 BST

Official UK procurement notice

SWAST-3045-DDaT Computer Aided Dispatch (CAD)

Official notice

Authority: South Western Ambulance Service NHS Foundation Trust (Central government)·Consortium: 2 public authorities

ServicesOpen procedure
Published estimate£9,000,000exc. VAT
Submissions closed 25 Oct 2024awarded 1 Apr 2025
Awarded to Cleric Computer Services Ltd

What is being bought

Published requirement description

Computer Aided Dispatch for the 999 service

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: South West · Exeter
Extensions: Optional extensions 3 x 24 months · Optional extensions 3 x 24 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55Price: 70Social value: 10
Published sub-criteria (4)
  • Quality: 55
  • Price: 35
  • Price: 35
  • Social Value: 10
Published award criteria (4)
  • Quality: 55
  • Social Value: 10
  • Price: 35
  • Price: 35
What this means for your bid
  • Price carries 70 of 135 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
4 Sept 2024, 12:53 BST
Last source update
23 May 2025, 08:25 BST
Award evaluation window
11 Oct 2024 – …
FTS notice number
2025/S 000-025485
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-0497f9 Find a Tender

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
25 Oct 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
210 days from the deadline
Bids opened
11 Oct 2024, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Oct 2024 → 23 May 2025 · 3 dates
  1. Bids opened
    11 Oct 2024, 13:00 BST
  2. Submission deadline
    25 Oct 2024, 12:00 BST
  3. Notice published
    23 May 2025, 08:25 BST

Notice history

2 events · 3 releases on Find a Tender · since 23 May 2025
  1. Status changed to complete
    23 May 2025, 08:25 BST
  2. Buyer details updated
    23 May 2025, 08:25 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.2.111 Oct 202425 Oct 2024+14 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,400,0001 contract exc. VAT
Bids received 4
Contracts signed 1latest 1 Apr 2025
Awarded toValueDateStatus
Cleric Computer Services LtdSMEComputer Aided Dispatch (CAD)£2,400,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic———

Contracting authority & participating public bodies

2 public bodies on the notice

SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST

Contracting authorityCentral GovernmentBody governed by public lawHealth Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, South West, EX27HYContact email

Consortium members and other public bodies

Dispute resolution & review bodies

  • Option to extend by 2 x 12 monthsReview body BristolContact email
  • Public Procurement Review serviceReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.