Official UK procurement notice
TFGM - Shelter Provision and Advertising
Authority: Transport for Greater Manchester (Public body)
What is being bought
Published requirement descriptionTfGM's vision for the future shelter estate is to transform, modernise and enhance the passenger waiting environment underpinned by a new partnership operating model that is fiscally sustainable, optimising the capital expenditure and operational costs whilst maximising revenue through advertising. Future shelters will focus on key pain points for our customers including safety, accessibility, convenience and travel information and may include enhancements such as seating, lighting, digital advertising, solar and low energy lighting and screen technologies where appropriate. The general principles of the Metrolink waiting environment should be what we aim to replicate on bus, with cleaning and maintenance regimes to ensure that the assets are presentable and maintained to a high standard.
Shelters provide a valuable revenue stream for the organisation through advertising. Revenue is fundamental to the success of the future partnership, TfGM will work collaboratively with the new partner to mobilise digital advertising, innovate and push the boundaries for commercial optimisation.
As part of the deliverables included within the contract, a shelter refurbishment programme will be delivered for the existing estate, the partner shall undertake a range of activities tailored to each shelter's condition. This includes graffiti removal, structural repairs and joint resealing, surface treatments with anti-graffiti finishes, replacement of damaged glazing, seating and information cases will be replaced. Lighting systems will be installed using LED technology, and advertisement panels will be maintained to IP65 standards to prevent water ingress. All fixings will be inspected and replaced as required, and branding will be updated in line with TfGM specifications. These works aim to ensure shelters are safe, functional, and visually consistent with TfGM's service standards.
The procurement exercise will result in the appointment of a new partner that will be responsible for supplying and installing new shelters and digital screens; refurbishment, removal and relocations and securing advertising revenue for the relevant sites; the cleaning of specified sites and maintenance of the expanded TFGM estate.
Core Scope
Design, Supply & Installation Services
- Design, supply, and installation of new bus shelters (replace existing and install at new locations), with initial locations defined and future installations determined closer to implementation.
- Design, supply, and installation of 153 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network.
Shelter Cleaning Services
- Planned and reactive cleaning services are provided for all new and existing bus shelters. Cleaning is limited exclusively to poster cases located on the 153 Metrolink shelters (standard and bespoke) situated along designated lines within the Bee Network. The cleaning of the 153 Metrolink shelters is excluded from this contract.
All works are agreed on a cyclical basis to ensure a consistent standard is achieved with an agreed reactive service for any incidents. All services are managed using documented service levels agreements and key performance indicators.
Maintenance Services
- Planned and reactive maintenance applies to both new and existing bus shelters across the bus shelter estate.
- Planned and reactive maintenance applies to 153 Metrolink shelters (standard and bespoke) to include all glazing, furniture (poster cases, benches, perches), associated fixings, metalwork, and paintwork on specified Metrolink lines across the Bee Network.
All works are agreed on a cyclical basis to ensure a consistent standard is achieved with an agreed reactive service for any incidents. All services are managed using documented service levels agreements and key performance indicators
Refurbishment Services
- Refurbishment of the existing bus shelter estate and 106 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network to reinstate to "as new" condition.
- Retrofitting of a bus stop pole and plate onto a shelter (where feasible at locations where the pole and plate are located next to an existing shelter).
These will be managed and delivered on agreed level of specification to reinstate to as new condition. All works will be managed by utilising the agreed KPI and SLA included within the contract terms.
Shelter Replacement Services
- Replacement of the existing bus shelters 263 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network.
These will be managed and delivered on agreed level of specification to reinstate to as new condition.
Shelter Adjustments
- Shelter adjustments, such as removal, relocation of existing bus shelters across the bus shelter estate.
- Shelter adjustments, such as removal, of the existing 263 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network. (note: relocations will be included in the contract as an option if required by TfGM at a later stage)
These will be managed and delivered through the existing business as usual process within the Facilities Management and Metrolink teams.
Paper Advertising
- Advertising management, on shelters and interchanges including sales, campaign scheduling, and poster installations across bus shelters and whole of the Metrolink network, except vehicles, with the objective of maximising gross advertising revenue. Due to the significance of revenue delivery within the contract the contract includes a robust mechanism (termination right for gross revenue) to ensure TfGM's Return on Investment including reporting requirements and the ability to audit accounts. TfGM will have real time access to data and will be provided with periodic reports (per advertising format and mode) outlining yield performance, sales occupancy/voidage. Key Performance Indicators include ensuring that advertising displays remain live and displaying advertising content upwards of 90% of the time.
Digital Advertising
- Installation of digital advertising screens provided by the partner (paid for and owned by TfGM) at strategic locations.
Operational Support
- Including a dedicated helpdesk and a content management system for digital advertisements.
- Not divided into lots: TFGM is looking to award a single supplier for a full turnkey solution for the delivery of all requirements across shelters and advertising.
- How the procedure runs: TfGM is undertaking a Competitive Flexible Procedure pursuant to Section 20(2)(b) of the PA 23 and that the aim of the procurement is to enable TfGM to identify the most advantageous tender that is capable of meeting TfGM's requirements. Responses to the PSQ will be used as the first step of selecting Suppliers to tender. Suppliers' responses will be evaluated and scored against the criteria outlined within the PSQ document. The three (3) highest scoring Suppliers who are successful at PSQ stage will then be invited to participate further in the Procurement Process via the ITN. Suppliers are deemed to understand fully the processes that TfGM is required to follow under relevant UK legislation, particularly in relation to the Act. By participating in this Procurement Process, Suppliers accept that they must do so in accordance with the requirements set out in this PSQ and any related document or communication issued by TfGM from time to time in connection with this Procurement Process. The procurement process is as follows: Stage 1 - PSQ Stage: Tenderers invited to participate in this ITN were required to complete a Procurement Specific Questionnaire (PSQ) provided within the Procurement Pack which assessed suppliers according to the exclusion criteria in the PA 23 and TfGM's Conditions of Participation for this Procurement Process. A shortlist of 3 Tenderers will be invited to participate in the ITN Stage. Stage 2 - ITN Stage: Initial Tender Phase - Tenderers are invited to submit an Initial Tender in accordance with this ITN. Negotiation Phase - After TfGM has evaluated all Initial Tenders, TfGM will provide individual feedback to Tenderers, and it will invite the Tenderers to participate in a period of negotiation aimed at improving the quality of Initial Tenders in accordance with this ITN. Interim Tender - (if required and solely at TfGM's discretion), TfGM may call for Interim Tenders whereby a full Interim Tender submission is required, or only certain parts of the Initial Tender are to be updated following the Negotiation Phase above (as notified at the time). Negotiation Phase - (if required) after TfGM has evaluated all Interim Tenders, TfGM will provide individual feedback to Tenderers, and it may invite Tenderers to participate in negotiation aimed at improving the quality of Interim Tenders in accordance with this ITN. Final Tender Phase - On completion of the Negotiation Phase, Tenderers will be invited to submit Final Tenders which will be evaluated by TfGM with a view to awarding the Contract. TfGM expects the Tenderer's Final Tender to be reflective of the feedback provided and negotiations undertaken during the Negotiation Phase(s). During the Final Tender Phase, Tenderers will also be required to complete the Shelter Demonstration Exercise. Final Tenders together with the results of the Shelter Demonstration Exercise will be evaluated by TfGM in order to identify the most advantageous tender in accordance with the evaluation criteria, weighting and evaluation methodology set out in this ITN. A short period shall follow which shall involve TfGM clarifying or confirming commitments made in the Successful Tenderer's Final Tender and ensuring that there is an agreed understanding of how the Contract will operate and reduce the risk of issues arising once the Contract has been entered into. Stage 3 - Contract Award Stage: TfGM will provide all Tenderers that submitted an assessed Final Tender with an assessment summary and publish a contract award notice in accordance with Section 50 of the PA 23. Following which, a Standstill Period will commence, and the Contract will not be entered into until completion of the Standstill Period, and the validation in accordance with this ITN. Following completion of any validation checks and the closing of the Standstill Period, the Successful Tenderer and TfGM may enter into the Contract. No contract will exist between TfGM and the Successful Tenderer until the Contract has been executed by both parties and is dated.
CPV: Advertising material · Bus shelters · Bus-stop shelter construction work · Cleaning services · Installation of street furniture · Repair and maintenance services
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Price
- Quality
- Social Value
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Concession
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 7 Apr 2025, 15:55 BST
- Last source update
- 26 Oct 2026, 14:57 GMT
- Award evaluation window
- Submission end – 31 Oct 2026
- Authority reference
DN770538- FTS notice number
2025/S 000-069040- Accelerated
- Qualifying planned procurement notice
- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04fe43Find a Tender
- How it runs
TfGM is undertaking a Competitive Flexible Procedure pursuant to Section 20(2)(b) of the PA 23 and that the aim of the procurement is to enable TfGM to identify the most advantageous tender that is capable of meeting TfGM's requirements.
Responses to the PSQ will be used as the first step of selecting Suppliers to tender. Suppliers' responses will be evaluated and scored against the criteria outlined within the PSQ document. The three (3) highest scoring Suppliers who are successful at PSQ stage will then be invited to participate further in the Procurement Process via the ITN.
Suppliers are deemed to understand fully the processes that TfGM is required to follow under relevant UK legislation, particularly in relation to the Act. By participating in this Procurement Process, Suppliers accept that they must do so in accordance with the requirements set out in this PSQ and any related document or communication issued by TfGM from time to time in connection with this Procurement Process.
The procurement process is as follows:
Stage 1 - PSQ Stage: Tenderers invited to participate in this ITN were required to complete a Procurement Specific Questionnaire (PSQ) provided within the Procurement Pack which assessed suppliers according to the exclusion criteria in the PA 23 and TfGM's Conditions of Participation for this Procurement Process. A shortlist of 3 Tenderers will be invited to participate in the ITN Stage.
Stage 2 - ITN Stage:
Initial Tender Phase - Tenderers are invited to submit an Initial Tender in accordance with this ITN.
Negotiation Phase - After TfGM has evaluated all Initial Tenders, TfGM will provide individual feedback to Tenderers, and it will invite the Tenderers to participate in a period of negotiation aimed at improving the quality of Initial Tenders in accordance with this ITN.
Interim Tender - (if required and solely at TfGM's discretion), TfGM may call for Interim Tenders whereby a full Interim Tender submission is required, or only certain parts of the Initial Tender are to be updated following the Negotiation Phase above (as notified at the time).
Negotiation Phase - (if required) after TfGM has evaluated all Interim Tenders, TfGM will provide individual feedback to Tenderers, and it may invite Tenderers to participate in negotiation aimed at improving the quality of Interim Tenders in accordance with this ITN.
Final Tender Phase - On completion of the Negotiation Phase, Tenderers will be invited to submit Final Tenders which will be evaluated by TfGM with a view to awarding the Contract. TfGM expects the Tenderer's Final Tender to be reflective of the feedback provided and negotiations undertaken during the Negotiation Phase(s). During the Final Tender Phase, Tenderers will also be required to complete the Shelter Demonstration Exercise. Final Tenders together with the results of the Shelter Demonstration Exercise will be evaluated by TfGM in order to identify the most advantageous tender in accordance with the evaluation criteria, weighting and evaluation methodology set out in this ITN. A short period shall follow which shall involve TfGM clarifying or confirming commitments made in the Successful Tenderer's Final Tender and ensuring that there is an agreed understanding of how the Contract will operate and reduce the risk of issues arising once the Contract has been entered into.
Stage 3 - Contract Award Stage: TfGM will provide all Tenderers that submitted an assessed Final Tender with an assessment summary and publish a contract award notice in accordance with Section 50 of the PA 23. Following which, a Standstill Period will commence, and the Contract will not be entered into until completion of the Standstill Period, and the validation in accordance with this ITN. Following completion of any validation checks and the closing of the Standstill Period, the Successful Tenderer and TfGM may enter into the Contract. No contract will exist between TfGM and the Successful Tenderer until the Contract has been executed by both parties and is dated.
How it was run
Official notice- Requests to participate (first stage)
- 30 Oct 2025, 23:59 GMT
- Submission deadline
- 3 Dec 2025, 23:59 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenderers are advised that unrestricted and full direct access free of charge to the following procurement documents is available via ProContract at the following link: procontract.due-north.com/register ↗
Timeline
7 Apr 2025 → 1 Jan 2027 · 11 dates- Planning notice published7 Apr 2025, 15:55 BST
- Market engagement31 May 2025, 23:59 BST
An RFI was issued in relation to this project on 14th April 2023 with a response date of 14th May 2023. TFGM received 6 responses to this RFI.
TFGM is committed to ensuring the market engagement undertaken in regard to this project is fair, open and transparent.
We intend to host a supplier engagement session on 8th May at 12pm to provide further information on the upcoming tender and answer any questions that suppliers may have.
To attend please send your interest to procurement@tfgm.com with the wording 'TFGM - OOH Shelter Provision and Advertising Supplier Engagement' in the title. Please tell us who from your organisation will be attending so we can ensure the correct email addresses are added to the invite.
- Next notice expected392 days ago30 Sept 2025, 23:59 BST
- Tender notice published365 days ago28 Oct 2025, 15:04 GMT
- Expressions of interest by362 days ago30 Oct 2025, 23:59 GMT
- Submission deadline328 days ago3 Dec 2025, 23:59 GMT
- Assessment summaries sent2 days ago26 Oct 2026
- Latest notice published2 days ago26 Oct 2026, 14:57 GMT
- Today28 Oct 2026
- Award decision expected byin 3 days31 Oct 2026, 23:59 GMT
- Standstill endsin 7 days4 Nov 2026, 23:59 GMT
- Contract startsin 64 days1 Jan 2027
Notice history
16 events · 6 releases on Find a Tender · since 7 Apr 2025- Preliminary market engagement notice published7 Apr 2025, 15:55 BSTUK2
- Planned procurement notice published21 Aug 2025, 15:37 BSTUK3
- Status changed to planned21 Aug 2025, 15:37 BST
- Procurement method changed21 Aug 2025, 15:37 BST
- Tender notice published28 Oct 2025, 15:04 GMTUK4
- Published value published: £399,600,00028 Oct 2025, 15:04 GMT
- Status changed to active28 Oct 2025, 15:04 GMT
- Procurement method changed28 Oct 2025, 15:04 GMT
- Deadline published: 3 Dec 2025, 23:59 GMT28 Oct 2025, 15:04 GMT
- Tender notice published28 Oct 2025, 15:57 GMTUK4
- Published value updated to £333,000,00028 Oct 2025, 15:57 GMTwas £399,600,000
- Deadline moved to 3 Dec 2025, 23:59 GMT28 Oct 2025, 15:57 GMT+0 days · was 3 Dec 2025, 23:59 GMT
- Tender notice published28 Oct 2025, 18:28 GMTUK4
- Contract award notice published26 Oct 2026, 14:57 GMTUK6
- Status changed to complete26 Oct 2026, 14:57 GMT
- Contract signature expected9 Nov 2026, 23:59 GMTscheduled
Published amendments (1)
Please note the estimated revenue figure of £399,600,000 is including VAT. Excluding VAT is £333,000,000.
Routine re-releases (6)
- 2025-10: 1 release · 28 Oct 2025
- 2025-08: 1 release · 21 Aug 2025
- 2025-04: 1 release · 7 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| JCDECAUX UK LTD1 Jan 2027 – 31 Dec 2041Options: As noted within the contract. | £333,000,000 inc. VAT | 14 Sept 2026standstill to 4 Nov 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 0 | 0 | — |
Who bid
- wonJCDECAUX UK LIMITED · Greater London
- did not winBauer Media Outdoor UK Ltd · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice · 1 awarded- Bauer Media Outdoor UK LtdBidder / tenderer
- JCDECAUX UK LIMITEDAwarded supplier
Official documents & specifications (7)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender