Official UK procurement notice
The Provision of Income Maximisation Service for unpaid Carers
Authority: Surrey County Council (Local council)
What is being bought
Published requirement descriptionThe financial burden of caring is recognised as a priority for unpaid carers and has been widely reported nationally.
This service aims to:
- Ensure unpaid carers receive the financial support they need to continue their vital role without facing undue financial hardship.
- To improve the customer journey and satisfaction with social care interventions and support.
The Income Maximisation service will support Carers to identify and access the financial support they are entitled to. By guiding Carers to the financial resources and entitlements available to them, the service will play a crucial role in reducing financial stress for the
whole family and enhancing carer economic well-being.
The service will provide a well-defined support 'offer', tailored to accommodate the diverse needs of Carers by adapting how advice is delivered. We expect that various methods will be available for Carers to access support, including online solutions to reach more Carers where applicable.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£360,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: Bidders who successfully gain a pass in all Procurement specific questionnaire questions and other pass/fail elements will then have their submission assessed for quality and cost against the award criteria. Quality Questionnaire = 80% weighting Carers actively supported per annum = 20% weighting
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 31 Oct 2025, 11:12 GMT
- Last source update
- 4 Mar 2026, 17:05 GMT
- Authority reference
13306- FTS notice number
2025/S 000-070014- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d7c6Find a Tender
How it was run
Official notice- Submission deadline
- 1 Dec 2025, 12:00 GMT
- Clarification deadline
- 27 Nov 2025, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Timeline
31 Oct 2025 → 4 Mar 2026 · 5 dates- Tender notice published365 days ago31 Oct 2025, 11:12 GMT
- Clarification questions by338 days ago27 Nov 2025, 12:00 GMT
- Submission deadline334 days ago1 Dec 2025, 12:00 GMT
- Contract starts293 days ago12 Jan 2026
- Latest notice published241 days ago4 Mar 2026, 17:05 GMT
Notice history
6 events · 3 releases on Find a Tender · since 31 Oct 2025- Tender notice published31 Oct 2025, 11:12 GMTUK4
- Contract award notice published8 Jan 2026, 15:09 GMTUK6
- Status changed to complete8 Jan 2026, 15:09 GMT
- Contract signature expected23 Jan 2026, 23:59 GMTscheduled
- Contract award notice published4 Mar 2026, 17:05 GMTUK6
- Contract signature expected9 Mar 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SURREY WELFARE RIGHTS UNITVCSE1 Feb 2026 – 31 Jan 2028 | £300,000 | 8 Jan 2026 | Awarded |
| SURREY WELFARE RIGHTS UNITVCSE1 Apr 2026 – 31 Mar 2028 | £360,000 inc. VAT | 8 Jan 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 1 | 2 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- SURREY WELFARE RIGHTS UNITAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender