Find a TenderCancelledProcurement termination notice
Published 9 May 2025, 16:33 BST

Official UK procurement notice

Volunteer and Social Impact Platform, and Managed Service

Official notice

Authority: NHS Business Services Authority (Central government)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£310,000≈ £155k / year · £372,000 inc. VAT
Submissions closed 6 Jun 2025
Contract term 2 yrsends 17 Aug 2027 · up to 17 Aug 2030 with extensions · starts 18 Aug 2025

What is being bought

Published requirement description

The Authority requires a single Supplier to provide a Volunteering and Social Impact (VASI) platform, and managed service to deliver a comprehensive digital solution. The purpose of the VASI platform and associated managed service is to enable a significant increase in large-scale volunteering across the Organisation, and will be used to transform the sourcing, promotion, management, co-ordination and tracking of volunteer activities by the Authorities staff. Prior Published Notices Under the Public Contract Regulations 2015 a PIN was published and a Pre-Market Engagement exercise was carried out, the links to these are below. Contracts Finder www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec… ↗ www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737… ↗ Find a Tender Service www.find-tender.service.gov.uk/Notice/027357-2024 ↗ www.find-tender.service.gov.uk/Notice/029141-2024 ↗

  • The authority expects to re-tender this requirement around 1 Jan 2027, 23:59 GMT.

CPV: Community action programme · Community health services · Health and social work services · IT services: consulting, software development, Internet and support · Miscellaneous software package and computer systems · Project management consultancy services · Provision of services to the community · Services furnished by specialist organisations · Software package and information systems · Software-related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£310,000
Contract period: 18 Aug 2025 – 17 Aug 2027 (2 yrs) · up to 17 Aug 2030 with extensionsValue: £310,000 exc. VAT · £372,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: 3 x up to 12 month extension options
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Details can be found in the Tender Documents.

  • Technical & professional ability

    Details can be found in the Tender Documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Mandatory Functional Requirements: Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory functional requirements need to be met to achieve a 'Pass'.
  • Mandatory Non-Functional Requirements: Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory non-functional requirements need to be met to achieve a 'Pass'.
  • Weighted (Desirable) Functional Requirements: Please refer to the Tender Documents.
  • Social Value: Please refer to the Tender Documents.
  • Total Price for Software Solution: Please refer to the Tender Documents.
  • Total Price for Managed Service: Please refer to the Tender Documents.
Conditions of participation2
  • Economic & financial standing

    Details can be found in the Tender Documents.

  • Technical & professional ability

    Details can be found in the Tender Documents.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jan 2027
First published
9 May 2025, 16:33 BST
Last source update
29 Aug 2025, 15:12 BST
Award evaluation window
Submission end – 17 Jul 2025
FTS notice number
2025/S 000-020200
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Community action programmeCommunity health servicesHealth and social work servicesIT services: consulting, software development, Internet and supportMiscellaneous software package and computer systemsProject management consultancy servicesProvision of services to the communityServices furnished by specialist organisationsSoftware package and information systemsSoftware-related services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05101c Find a Tender
Contract terms summary

Invoices submitted to accountspayable@nhsbsa.nhs.uk In exchange for the Deliverable, the Supplier must invoice the Buyer for the charges in the Order Form. All charges: - exclude VAT, which is payable on provision of a valid VAT invoice; and - include all costs and expenses connected with the supply of Deliverables. The Buyer must pay the Supplier the charges: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum, or - if later, the day by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. A Supplier invoice is only valid if it: - includes the minimum required information set out in Section 88(7) of the Procurement Act 2023; - includes all appropriate references including the Purchase Order Number and other details reasonably requested by the Buyer; and - includes a detailed breakdown of Deliverables which have been delivered. If there is a dispute between the Parties as to the amount invoiced, the Buyer shall pay the undisputed amount. The Supplier shall not suspend the provision of the Deliverables unless the Supplier is entitled to terminate the Contract for a failure to pay undisputed sums in accordance with clause 11.6. Any disputed amounts shall be resolved through the dispute resolution procedure detailed in clause 35. The Buyer may retain or set-off payment of any amount owed to it by the Supplier under this Contract or any other agreement between the Supplier and the Buyer if notice and reasons are provided. The Supplier must ensure that all Subcontractors are paid, in full: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum; or - if later, the date by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. If the invoice is not paid in accordance with the timescales in clause 5.7, the Buyer can publish the details of the late payment or non-payment. Where any invoice does not conform to the Buyer’s requirements set out in clause 5.4, or the Buyer disputes the invoice, the Buyer shall notify the Supplier without undue delay and the Supplier shall promptly issue a replacement invoice which shall comply with such requirements.

Review and risk notes
Risks

The scope and value of the contract may be directly impacted by a limited number of risks which may materialise during the contract term. These include: 1. User numbers of the solution may be impacted by business change/growth during the contract term (increase and decrease), which could potentially impact the value, size and scope of the contract..

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
6 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Interested parties must register an interest and access the procurement documents via health-family.force.com/s/Welcome ↗ (search opportunities using system reference C341781). Follow the instructions to register an interest and once registered, Suppliers will be able to view and access the full Tender Documentation.

Timeline

9 May 2025 → 29 Aug 2025 · 5 dates
  1. Tender notice published
    9 May 2025, 16:33 BST
  2. Submission deadline
    6 Jun 2025, 12:00 BST
  3. Award decision expected by
    17 Jul 2025, 23:59 BST
  4. Contract starts
    18 Aug 2025, 00:00 BST
  5. Latest notice published
    29 Aug 2025, 15:12 BST

Notice history

6 events · 4 releases on Find a Tender · since 9 May 2025
  1. Tender notice published
    9 May 2025, 16:33 BST
    UK4
  2. Tender notice published
    2 Jun 2025, 11:20 BST
    UK4
  3. Deadline moved to 6 Jun 2025, 12:00 BST
    2 Jun 2025, 11:20 BST
    +3 days · was 3 Jun 2025, 12:00 BST
  4. Tender notice published
    2 Jun 2025, 11:21 BST
    UK4
  5. Procurement termination notice published
    29 Aug 2025, 15:12 BST
    UK12
  6. Status changed to complete
    29 Aug 2025, 15:12 BST
Published amendments (2)

Extension to tender submission deadline.

Extension to tender submission deadline.

Routine re-releases (4)
  • 2025-05: 1 release · 9 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—29 Aug 2025CancelledBids did not comply to the requirements of the tender.

Contracting authority & participating public bodies

NHS Business Services Authority

Contracting authorityPublic authority - central government GB-PPON: PRLZ-1599-JGTT Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne, North East, NE15 8NYContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender