Official UK procurement notice
Volunteer and Social Impact Platform, and Managed Service
Authority: NHS Business Services Authority (Central government)
What is being bought
Published requirement descriptionThe Authority requires a single Supplier to provide a Volunteering and Social Impact (VASI) platform, and managed service to deliver a comprehensive digital solution. The purpose of the VASI platform and associated managed service is to enable a significant increase in large-scale volunteering across the Organisation, and will be used to transform the sourcing, promotion, management, co-ordination and tracking of volunteer activities by the Authorities staff. Prior Published Notices Under the Public Contract Regulations 2015 a PIN was published and a Pre-Market Engagement exercise was carried out, the links to these are below. Contracts Finder www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec… ↗ www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737… ↗ Find a Tender Service www.find-tender.service.gov.uk/Notice/027357-2024 ↗ www.find-tender.service.gov.uk/Notice/029141-2024 ↗
- The authority expects to re-tender this requirement around 1 Jan 2027, 23:59 GMT.
CPV: Community action programme · Community health services · Health and social work services · IT services: consulting, software development, Internet and support · Miscellaneous software package and computer systems · Project management consultancy services · Provision of services to the community · Services furnished by specialist organisations · Software package and information systems · Software-related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£310,000
- Economic & financial standing
Details can be found in the Tender Documents.
- Technical & professional ability
Details can be found in the Tender Documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Mandatory Functional Requirements: Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory functional requirements need to be met to achieve a 'Pass'.
- Mandatory Non-Functional Requirements: Assessed on a Pass/Fail basis - please refer to the Tender Documents. 0% has been allocated as all of the mandatory non-functional requirements need to be met to achieve a 'Pass'.
- Weighted (Desirable) Functional Requirements: Please refer to the Tender Documents.
- Social Value: Please refer to the Tender Documents.
- Total Price for Software Solution: Please refer to the Tender Documents.
- Total Price for Managed Service: Please refer to the Tender Documents.
- Economic & financial standing
Details can be found in the Tender Documents.
- Technical & professional ability
Details can be found in the Tender Documents.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Jan 2027
- First published
- 9 May 2025, 16:33 BST
- Last source update
- 29 Aug 2025, 15:12 BST
- Award evaluation window
- Submission end – 17 Jul 2025
- FTS notice number
2025/S 000-020200- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05101cFind a Tender- Contract terms summary
Invoices submitted to accountspayable@nhsbsa.nhs.uk In exchange for the Deliverable, the Supplier must invoice the Buyer for the charges in the Order Form. All charges: - exclude VAT, which is payable on provision of a valid VAT invoice; and - include all costs and expenses connected with the supply of Deliverables. The Buyer must pay the Supplier the charges: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum, or - if later, the day by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. A Supplier invoice is only valid if it: - includes the minimum required information set out in Section 88(7) of the Procurement Act 2023; - includes all appropriate references including the Purchase Order Number and other details reasonably requested by the Buyer; and - includes a detailed breakdown of Deliverables which have been delivered. If there is a dispute between the Parties as to the amount invoiced, the Buyer shall pay the undisputed amount. The Supplier shall not suspend the provision of the Deliverables unless the Supplier is entitled to terminate the Contract for a failure to pay undisputed sums in accordance with clause 11.6. Any disputed amounts shall be resolved through the dispute resolution procedure detailed in clause 35. The Buyer may retain or set-off payment of any amount owed to it by the Supplier under this Contract or any other agreement between the Supplier and the Buyer if notice and reasons are provided. The Supplier must ensure that all Subcontractors are paid, in full: - within 30 days beginning with the day on which an invoice is received by the Buyer in respect of the sum; or - if later, the date by which the payment falls due in accordance with the invoice, subject to the invoice being verified as valid and undisputed. If the invoice is not paid in accordance with the timescales in clause 5.7, the Buyer can publish the details of the late payment or non-payment. Where any invoice does not conform to the Buyer’s requirements set out in clause 5.4, or the Buyer disputes the invoice, the Buyer shall notify the Supplier without undue delay and the Supplier shall promptly issue a replacement invoice which shall comply with such requirements.
- Risks
The scope and value of the contract may be directly impacted by a limited number of risks which may materialise during the contract term. These include: 1. User numbers of the solution may be impacted by business change/growth during the contract term (increase and decrease), which could potentially impact the value, size and scope of the contract..
How it was run
Official notice- Submission deadline
- 6 Jun 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Interested parties must register an interest and access the procurement documents via health-family.force.com/s/Welcome ↗ (search opportunities using system reference C341781). Follow the instructions to register an interest and once registered, Suppliers will be able to view and access the full Tender Documentation.
Timeline
9 May 2025 → 29 Aug 2025 · 5 dates- Tender notice published9 May 2025, 16:33 BST
- Submission deadline6 Jun 2025, 12:00 BST
- Award decision expected by17 Jul 2025, 23:59 BST
- Contract starts18 Aug 2025, 00:00 BST
- Latest notice published29 Aug 2025, 15:12 BST
Notice history
6 events · 4 releases on Find a Tender · since 9 May 2025- Tender notice published9 May 2025, 16:33 BSTUK4
- Tender notice published2 Jun 2025, 11:20 BSTUK4
- Deadline moved to 6 Jun 2025, 12:00 BST2 Jun 2025, 11:20 BST+3 days · was 3 Jun 2025, 12:00 BST
- Tender notice published2 Jun 2025, 11:21 BSTUK4
- Procurement termination notice published29 Aug 2025, 15:12 BSTUK12
- Status changed to complete29 Aug 2025, 15:12 BST
Published amendments (2)
Extension to tender submission deadline.
Extension to tender submission deadline.
Routine re-releases (4)
- 2025-05: 1 release · 9 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 29 Aug 2025 | CancelledBids did not comply to the requirements of the tender. |
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender