Search UK public tenders and contract notices
Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.
Retenders uses the same keywords and compatible filters. Notice-only filters and CPV detail beyond the division do not carry over.
All records
Showing 1–37 · every procedure in the catalogue, any stage.
- Award pendingBelow threshold - without competition
Digital Communication Services
Pendle Borough Council · Local authority · North West England
IP Telephony services - sourced via GCA Framework RM6116
Intended award to Southern Communications Corporate Solutions
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #07919b
- Planned · tender expected Award under framework
Preliminary Market Engagement – Sellafield Limited: Network Services
Sellafield Limited · North West England
Sellafield Ltd is considering a call for competition for Network Services under the Network Services 4 (NS4) Framework Agreement (RM6377) Lot 1 Internet Connectivity Services (WAN), Lot 2 Local Connectivity Services (LAN), and Lot 3 Voice a…
- Value
- £75m
- Term
- 7 years
- Submit via
- portal not identified
- Published
- #078dc7
- AwardedBelow threshold - limited competition
Agreement for the purchase of Prepaid Airtime and Data supply - South Africa
British Council · Local authority · delivery region not published
Agreement for the purchase of Prepaid Airtime and Data supply - South Africa. The contract is signed and upload
Awarded to Prepaid24 Pty Ltd
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #07806a
- AwardedBelow threshold - without competition
GMCA 1025 - Sim Cards GMFRS
Greater Manchester Combined Authority · Local authority · North West England
GMCA awarded contract for O2 APN (Access Point Name) and the SIM cards associated with it.
Awarded to Telefonica (UK) Limited (VM02)
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06fa81
- Awarded · Competitive flexible procedure
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs · Central government · Nationwide (UK)
Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product lic…
Awarded to Capgemini · 2 awards
- Value
- £500m
- Term
- 8 yearsup to 10 years with extensions
- Submit via
- SAP Aribalogin required
- Published
- #05085d
- Planned · tender expected
Request for Information - Digital Telephony
Scottish Government · Scotland
The purpose of this RFI is to gather information on market capabilities and solutions for a forthcoming procurement exercise, to supply a Digital Telephony Service to Scottish General Practitioner (GP) Practices. This RFI is not a call for …
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06deec
- Planned
NHS Urgent & Emergency Care (UEC) Managed Telephony Services
NHS England · Central government · delivery region not published
NHS England is undertaking further preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required …
- Value
- Not published
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #0655b6
- AwardedBelow threshold - unknown
Purchase of Cloud Voice SIP Trunk
Redditch Borough Council · Local authority · delivery region not published
RBC Contract for Purchase of Cloud Voice SIP Trunk
Awarded to British Telecommunications Plc
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06bf30
- AwardedAward procedure without prior publication of a call for competition
SIP Provision For Telephony Services
South Ayrshire Council · Local authority · Scotland
SIP Provision For Telephony Services
Awarded to Gamma Network Solutions Limited
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #06abc4
- AwardedRestricted procedure
Cloud Voice SIP Service & Channel Connection
Cardiff and Vale University Health Board · Education · West Midlands, Wales (Cymru)
The Digital and Health Intelligence (D&HI) Department within Cardiff and Vale University Health Board require the continued provision of a Cloud Voice SIP Service and Channel Connection as part of the delivery of their core services. The ex…
Awarded to BT, Courtesy Cars Redhill Ltd · 2 awards
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #035bb6
- Award pending · decided Competitive flexible procedureFrameworkUtilities
Telephony and Resilience
Portsmouth Water Limited · South East England
1.2.1PWL wishes to let a Contract to improve and extend its Telephony & Resilience capability. 1.2.2This procurement is to provide Portsmouth Water with a Supplier capable of providing the goods and services required to satisfy PW’s move aw…
Intended award to VYSIION LIMITED
- Value
- £3.0mceiling, not a contract size
- Term
- 5 yearsup to 10 years with extensions
- Submit via
- Delta eSourcingpublic page
- Published
- #05cf4e
- Open to join until Restricted procedureDynamic purchasing system2 lots
Telephony and Communication Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…
Awarded to Gamma Telecom
- Value
- £48mceiling, not a contract size
- Term
- 6 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #02d30e
- AwardedAward procedure without prior publication of a call for competition
IP Telephony
Poplar HARCA · Greater London
IP Telephony and call centre
Awarded to Social Telecoms CIC
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #0649c3
- AwardedOpen procedure
Contact Centre Management System
Leeds Federated Housing Association Ltd · Housing · Nationwide (UK)
Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but …
Awarded to IP Exchange Limited
- Value
- £420k
- Term
- 7 years
- Submit via
- mytenderslogin required
- Published
- #04e4ba
- AwardedRestricted procedure4 lots
Network and Telephone Connectivity
Kingston Upon Hull City Council · Local authority · Yorkshire and the Humber
Hull City Council (The Authority) has awarded contracts under a CCS framework for Network and Telephone Connectivity services. The contracts are divided into the following lots: - Corporate Internet and 3rd Party Connectivity Services for a…
Awarded to GCI Network Solutions LTD, Maintel Europe Ltd · 3 awards
- Value
- £3.8m
- Term
- 4 years
- Submit via
- portal not identified
- Published
- #052787
- Planned · expected · not yet publishedSME · VCSE suitable
Telephony and Call Centre - Teams Front End
University of Exeter · Central government · South West England
At the University of Exeter communication is key to how we engage with our students, colleagues and partners. Whilst the use of telephony has vastly reduced in recent years, with other forms of communication being more prevalent, telephony …
- Value
- £500k
- Term
- 3 yearsup to 4 years with extensions
- Submit via
- portal not identified
- Published
- #059ca4
- Planned · tender expected SME · VCSE suitable
Prisoner Integrated Communications Service (PICS) – Preliminary Market Engagement
Ministry of Justice · Central government · Nationwide (UK)
The Prisoner Integrated Communications Service (PICS) is to replace the current Prisoner Telephony Service (PTS) currently implemented across public prisons in England and Wales. The current PTS involves use of what are widely referred to a…
- Value
- £302m
- Term
- 11 yearsup to 14 years with extensions
- Submit via
- portal not identified
- Published
- #050449
- Planned · expected · not yet published
Prisoner Telephony Service
Ministry of Justice · Central government · Nationwide (UK)
The purpose of this Prior Information Notice (PIN) is to update the original Prisoner Telephony Service Notice Published 24 August 2024
- Value
- £330m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #049348
- Planned · expected · not yet published
Corporate Telephony RFI
Anchor Hanover Group · Yorkshire and the Humber
Anchor’s main corporate telephony service was implemented in 2013, it is a physical Cisco platform owned by Anchor but hosted and fully managed by a 3rd party.<br/><br/>This project seeks to retire the Cisco platform, simplify all other con…
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #04897d
- Planned · expected · not yet published
Multi Channel Contact Centre and Telephony Prior Information Notice/Request for Information
Social Security Scotland · Scotland
Social Security Scotland requires modern contact centre services to support Scottish citizens who are seeking to interact with Social Security Scotland on benefit related matters. The requirement is for the provision of a cloud-based contac…
- Value
- £20m
- Term
- 6 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #04729d
- Planned · expected · not yet published
Telephony
Ofcom · Greater London
Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions. Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony …
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #044862
- AwardedAward procedure without prior publication of a call for competition
LGfL Applications and Support Services (LASS) Contract
London Grid for Learning Trust · Nationwide (UK)
Pursuant to the publication of a voluntary ex-ante notice on 05/08/2023, reference - 2023/S 000-022840 (VEAT Notice), the Authority has awarded a contract for the provision of a Universal Sign On (USO) Platform and Related Services for a pe…
Awarded to ATOMWIDE LIMITED
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #042c5a
- Planned · expected · not yet published
Telecare Alarm Receiving Software Package Specification for Call Centre Procurement
North Hertfordshire District Council · Local authority · East of England
North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. The Council is engaging the market to assist in the formulation of a strategy for the procurement of a platform based on …
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #03f7e5
- Closed Restricted procedure
AHG_000586 - Contact Centre Technology (CS69)
Anchor Hanover Group · Yorkshire and the Humber
We need an organisation to implement, manage and support a modern contact centre technology platform to support our customer service strategy. Alongside the traditional features of contact centre technology we?re also looking for products t…
- Value
- £1
- Term
- Not published
- Submit via
- portal not identified
- Published
- #03ede0
- AwardedNegotiated without publication of a contract notice
LASS Contract
London Grid for Learning · Nationwide (UK)
This VEAT notice relates to the proposed award of a new contract of 60 months duration to the incumbent provider for the period 01/08/2023 to 31/07/2028 with the option of a 36-month extension for the period 01/08/28 to 31/07/31. London Gri…
Awarded to ATOMWIDE LIMITED
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #03ed60
- Planned · expected · not yet published
Pan London Out of Hours Telephony soft market testing
London Borough of Ealing · Local authority · Nationwide (UK)
This soft market testing exercise concerns the renewal of the innovative joint contract for the provision for out of hours telephony service. The provision of a high quality out of hours call handling shared service is imperative for the cu…
- Value
- £7.0m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #03ae66
- Closed Open procedure
Case Management System for the OPCC
Thames Valley Police · Police & fire · Nationwide (UK)
The Victim Code sets out how victims of crime should be treated and what advice, support and practical information is available to them. In order to meet the strict updated demands of the Victims Code, it is necessary that a more robust and…
- Value
- £220k
- Term
- 5 years
- Submit via
- EU-Supply (CTM)public page
- Published
- #035afc
- Planned · expected · not yet published
Update to the Prisoner Communication Stratey Notice
Ministry of Justice · Central government · Nationwide (UK)
The purpose of this Prior Information Notice (PIN) is to update to the original Prisoner Communication Strategy Notice Published on 6 September 2022.
- Value
- £100m
- Term
- Not published
- Submit via
- portal not identified
- Published
- #036651
- AwardedAward procedure without prior publication of a call for competition
Prisoner Payphone Service
Ministry of Justice · Central government · Nationwide (UK)
This is a concession contract between the Secretary of State for Justice (MoJ) and British Telecommunications plc (BT), dated 30 August 2022, for the provision of telephone services to prisoners in prisons operated by MoJ through its execut…
Awarded to British Telecommunications Plc
- Value
- £117m
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #036527
- Planned · expected · not yet published
Apricot upgrade to a new database.
Thames Valley Police · Police & fire · Nationwide (UK)
We are seeing a supplier to provide a Database to replace our existing Apricot database which can be used to message and phone clients. Any procured service should be fully compatible for ‘working from anywhere’ to support the flexible work…
- Value
- £80k
- Term
- Not published
- Submit via
- portal not identified
- Published
- #03583a
- AwardedOpen procedure9 lots
CBC-1239-T-AE Unified Communications Solution
Central Bedfordshire Council · Local authority · East of England
The Council (CBC) has adopted flexible working practices and is looking for a Unified Communication solution to support this approach.You are invited to tender for a 3-year contract for the provision of one (or more) Lots making up the prov…
Awarded to Gamma Network Solutions Limited · 3 awards
- Value
- Not published
- Term
- 3 years
- Submit via
- portal not identified
- Published
- #02cb1d
- Closed Restricted procedureDynamic purchasing system3 lots
Telephony Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…
- Value
- £10mceiling, not a contract size
- Term
- 4 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #03278f
- Closed Restricted procedureDynamic purchasing system3 lots
Telephony Services Dynamic Purchasing System
Scottish Government · Scotland
The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…
- Value
- £10mceiling, not a contract size
- Term
- 3.5 years
- Submit via
- Public Contracts Scotlandlogin required
- Published
- #02f9c3
- AwardedNegotiated procedure with prior call for competitionFramework4 lots
S1110 (2020) Mobile Telecoms Services
Northern Ireland Electricity Networks Limited · Northern Ireland
The contracting entity intends to establish a framework arrangement for the provision of mobile telecom services. The framework agreement will be for a period of three (3) years with an option, exercisable entirely at the discretion of the …
Awarded to VODAFONE LIMITED · 3 awards
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02bd68
- AwardedOpen procedure
Telephone System
East Durham College · Education · North East England
Procurement to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year.
Awarded to Focus Group · 2 awards
- Value
- Not published
- Term
- 5 years
- Submit via
- portal not identified
- Published
- #029c3c
- AwardedNegotiated procedure with prior call for competitionFramework
S1110A (2021) Fixed Lines Telephony Services
Northern Ireland Electricity Networks Limited · Northern Ireland
The contracting entity intends to establish a framework arrangement under which it shall appoint an economic operator to enter into a framework agreement for the provision of fixed lines telephony services. The framework agreement will be f…
Awarded to BT GROUP PLC
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #02abfe
- Planned · expected · not yet published
Telephony Replacement - Unified Communications
Midland Heart · Nationwide (UK)
The purpose of this Soft Market Test (SMT) exercise is for Midland Heart to gain an understanding and appreciation of solutions currently available in the market that can fulfil the company’s UCaaS (Telephony Replacement) requirements. This…
- Value
- Not published
- Term
- Not published
- Submit via
- portal not identified
- Published
- #029b2a