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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 61–73 · every procedure in the catalogue, any stage.

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CPV 72212445…Clear all

73 procedures

  1. Planned · expected · not yet published

    Home Office Customer Journey Support

    Home Office · Central government · Nationwide (UK)

    Market engagement for future services: customer contact transformation to include robotic automation, assistive technologies, and customer account management.

    • Call centre
    • Automation system
    • Customer Relation Management software development services
    • +5
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #032243
  2. AwardedOpen procedure

    Implementation and on-going support of a Ticketing, Fundraising, Membership and CRM system

    National Museums Scotland · Scotland

    Delivery, and ongoing support, of a unified system (or set of integrated systems) for online and on-site Ticketing, Fundraising, Membership and CRM at National Museums Scotland.

    Awarded to Tessitura Network

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Sale of travel tickets and package tours services
    Value
    Not published
    Term
    3 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02c8f5
  3. Closed Open procedure

    Income Case Management

    Stonewater Limited · Nationwide (UK)

    Stonewater are looking for a solution to integrate with our existing collections and rent management systems. It should provide for the transparent management of a complex portfolio of income cases delivered under a diverse range of custome…

    • Customer Relation Management software development services
    Value
    £300k
    Term
    2 years
    Submit via
    Delta eSourcingpublic page
    Published
    #0316d2
  4. AwardedCompetitive dialogue

    Customer Relationship Management (CRM) Programme – System Implementation and Support Partner

    English Heritage Trust · Nationwide (UK)

    An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordan…

    Awarded to cloudThing Limited

    • Customer Relation Management software development services
    Value
    £2.5m
    Term
    5 years
    Submit via
    portal not identified
    Published
    #02c347
  5. AwardedOpen procedure

    The Provision of a Fundraising and Alumni Customer Relationship Management (CRM) Solution

    University of Southampton · Education · South East England

    The University of Southampton seeks to procure a Fundraising and Alumni CRM solution to support The Campaign for Southampton which will see an ambitious increase in all elements of fundraising and engagement - doubling transaction levels, s…

    Awarded to Blackbaud Europe

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Software package and information systems
    Value
    £2.0m
    Term
    10 years
    Submit via
    In-tendlogin required
    Published
    #02ca7f
  6. Planned · expected · not yet published

    Soft Market Testing (SMT) - Grants Management System

    The Mayor and Commonalty and Citizens of the City of London · Local authority · Greater London

    The City of London Corporation is carrying out a Soft Market Testing (SMT) exercise in relation to a Grants Management System.

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • IT software package
    • +2
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #030028
  7. AwardedRestricted procedure

    Customer Relationship Management (CRM) System

    Torbay Council · Local authority · South West England

    Torbay Council has entered into an agreement with a provider for the supply, implementation and licensing of an improved customer relationship management (CRM) system.

    Awarded to CIVICA UK LIMITED

    • Customer Relation Management software package
    • Customer Relation Management software development services
    Value
    Not published
    Term
    4 years
    Submit via
    ProContract (Due North)login required
    Published
    #02882a
  8. Planned · expected · not yet publishedFramework18 lots

    Highways England Information Technology Commercial Framework

    Highways England · Nationwide (UK)

    The purpose of this PIN is to inform the market of Highways England's plans to launch a technology framework that will be called the Information Technology Commercial Framework (ITCF). The Operational Technology Commercial Framework (OTCF) …

    • Information technology services
    • Accounting software development services
    • Address book making software development services
    • +198
    Value
    £1.0bnceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02da4f
  9. AwardedOpen procedure

    Support of Salesforce based Student Information System

    Liverpool School of Tropical Medicine · Education · North West England

    Award of a contract to Support our Salesforce based Student Information System

    Awarded to Creation Technology Solutions Limited

    • Customer Relation Management software development services
    Value
    £200k
    Term
    3 years
    Submit via
    Delta eSourcingpublic page
    Published
    #02b3e2
  10. Recorded

    Support of Salesforce based Student Information System

    Liverpool School of Tropical Medicine · Education · delivery region not published

    Support of Salesforce based Student Information System

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02b845
  11. Closed Open procedure

    Ravensbourne University - Customer Relationship Management Solution

    Ravensbourne University London · Education · Nationwide (UK), Greater London

    Ravensbourne University London requires a single Customer Relationship Management solution that pulls all interactions with students together, enabling university wide analytics and improved management of the student journey. Tender documen…

    • Customer Relation Management software development services
    • Contact management software development services
    • IT services: consulting, software development, Internet and support
    Value
    £500k
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #029a05
  12. Planned · expected · not yet published

    Preliminary Market Consultation for an Integrated CRM System - The Royal Albert Hall

    The Royal Albert Hall · Greater London

    The Royal Albert Hall is seeking responses from market suppliers and providers of CRM integrated software solutions to participate in a formal Preliminary Market Consultation exercise. Preliminary Market Consultation (PMC) is a “pre-procure…

    • Software package and information systems
    • Customer Relation Management software development services
    • Customer Relation Management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02a083
  13. Closed Open procedure

    564 - Customer Relationship Management System (CRM)

    ASTON UNIVERSITY · Education · West Midlands

    Aston University are seeking to appoint a 3rd party delivery partner to work with the University to design, develop and implement a Customer Relationship Management (CRM) System using Microsoft Dynamics. The CRM project will entail the Univ…

    • Software-related services
    • Configuration management software development services
    • Contact management software development services
    • +4
    Value
    Not published
    Term
    3 years
    Submit via
    ProContract (Due North)login required
    Published
    #028ab4