Search UK public tenders and contract notices

Managed Service Desk & Infrastructure Management

Watford Borough Council · Local authority · East of England

Continuation of Managed Service Desk, Infrastructure Management, and Service Management Office services.

Intended award to LITTLE FISH (UK) LIMITED

ESNEFT3427 - Staff Helpdesk Subscription

East Suffolk and North Essex NHS Foundation Trust · NHS & health · East of England

Licenses for Staff Helpdesk

Awarded to A2Z CLOUD LTD

• Helpdesk services

ESNEFT3427 - Staff Helpdesk Subscription

East Suffolk and North Essex NHS Foundation Trust · NHS & health · East of England

Licenses for Staff Helpdesk

Awarded to A2Z CLOUD LTD

• Helpdesk services

Erasmus+ Government Authorised Exchange Visa Sponsor

Department for Education · Central government · Nationwide (UK)

On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…

Awarded to IRARA Services Limited

• Administration services
• Administrative educational services
• Administrative services for business operations
• +7

Outsourced ICT Infrastructure Management and associated Services

Worcestershire Acute Hospitals NHS Trust · Central government · Nationwide (UK)

The Authority requires the provision, management, and continuous improvement of the following services: a. ITSM Tooling & Service Desk Provision and management and operation of a full 24×7×365 Service Desk including telephone, webchat, the …

• Business and management consultancy and related services
• Computer audit and testing services
• Computer network services
• +14

ICT Managed & Professional Services

Kent County Council · Local authority · delivery region not published

Procurement Services are looking to create a local and national framework for the provision of ICT Managed and Professional Services. The framework is expected to cover a broad range of ICT support, consultancy, implementation, management a…

• Information systems or technology planning services
• Computer archiving services
• Computer hardware acceptance testing consultancy services
• +35

Enterprise Service Desk Solution

Ormiston Academies Trust (OAT) · Education · Nationwide (UK)

We're a multi-academy trust of 45 academies and over 5000 staff wanting one service desk not just for IT, but for support requests, casework and compliance. Show us your vision for that - what does a trust-wide service desk look like at its…

• Helpdesk services
• Computer network services
• Helpdesk and support services
• +2

Cloud Network Support

Transport for London · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud environments. The scope in…

• Information technology services
• Helpdesk services
• Network management software services
• +4

Body Worn Video Cameras & Digital Evidence Management System

Home Office · Central government · Nationwide (UK)

The Home Office is seeking to engage with suppliers who are interested in supporting the re-procurement of Body Worn Video Cameras (BWVC) and an associated Digital Evidence Management System (DEMS) to enable continued operational capability…

• Video-surveillance system
• Helpdesk services
• Security cameras
• +2

Extension to Helpdesk/Data Assurance Contract (Cluster) - Modification Notice

Ministry of Justice · Central government · Nationwide (UK)

Awarded to Kellogg Brown & Root Limited

• Helpdesk services
• Facilities management services involving computer operation
• Facilities management software package and software package suite

Enterprise IT Service Desk - UK2 - Market Engagement Event

Ministry of Defence · Central government · Nationwide (UK)

The current Enterprise IT Service Desk contract provides IT Service Desk services to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service …

• Information technology services
• Call centre
• Helpdesk services
• +1

IT Help Desk Outsourcing

Office of Rail and Road · Central government · Nationwide (UK)

Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and Service…

Awarded to Stone Technologies Ltd t/a Converge Technology Solutions

First Federation Trust - ICT Managed Service

First Federation Trust · South West England

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across…

Awarded to RM Education Ltd

• IT services: consulting, software development, Internet and support
• Computer expansion services
• Computer network services
• +16

Enterprise IT Service Desk (RFI)

Ministry of Defence · Central government · delivery region not published

The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Ente…

• Call centre
• Helpdesk services
• Information technology services
• +1

Scotland wide integration support service for forced migrants.

Scottish Government · Scotland

The Scottish Government Asylum and Refugee Integration Team is seeking a service provider to deliver a contracted Scotland-wide integration support service for forced migrants. The current grant funded Refugee Support Service provides a pro…

Awarded to Scottish Refugee Council

• Helpdesk and support services
• Civic betterment and community facility support services
• Helpdesk services
• +1

Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (IMWS) System

Bournemouth University · Education · South West England

Introduction Bournemouth University (“BU” or the “University”) are seeking to engage with the market to inform the development of a future procurement for an Integrated Maintenance and Workplace Services (IMWS) system. This system will supp…

• Building and facilities management services
• Facilities management services
• Facilities management services for computer systems development
• +8

Intention to Award a Contract for Hosting & Support of SND & SFSD

Food Standards Scotland (FSS) · Scotland

Food Standards Scotland (FSS) has a requirement for the continuation of Hosting and Support Services for its Scottish National Database (SND) and Scottish Food Sampling Database (SFSD). Additional development of the systems may also be requ…

Awarded to MacLaren West Ltd · 2 awards

• Database services
• Added-value database services
• Custom software development services
• +15

Contract for Enterprise Service Management System

Liverpool John Moores University · Education · North West England

We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning…

Awarded to Halo Service Solutions Ltd

• Enterprise resource planning software package
• Helpdesk services

Concierge Services At Fish Island

Peabody Trust Ltd · Greater London

The is to engage the market for our future procurement for a Concierge Service at Fish Island Village. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-title…

• Helpdesk and support services
• Helpdesk services

National Framework for Total Facilities Management

RED KITE LEARNING TRUST · Nationwide (UK)

Pagabo Limited, acting on behalf of Red Kite Learning Trust, is looking to establish a framework of Suppliers who are capable of providing Facilities Management solutions. The framework will cover all UK Public Sector Bodies, the opportunit…

Awarded to Ascot Services Uk Limited, BAM FM Limited, CBES Ltd +24 more · 6 awards

• Building and facilities management services
• Ancillary works for pipelines and cables
• Building internal fittings
• +20

IT Service Management Tooling Request for Information

Social Security Scotland · Scotland

The Scottish Ministers, acting through Social Security Scotland, has released the Prior Information Notice (PIN) to potential suppliers of IT Service Management Tooling. The publication of this Prior Information Notice / Request for Informa…

• Helpdesk and support services
• Helpdesk services
• Systems support services

Oracle Managed Support Services

Royal Borough of Kensington and Chelsea · Local authority · Nationwide (UK), Greater London

The Royal Borough of Kensington and Chelsea (RBKC) is inviting tenderers from sufficiently experienced and qualified contractors for the provision of Oracle Managed Support services. The Council requires Level 3, technical and functional ma…

• IT services: consulting, software development, Internet and support
• Enterprise resource planning software development services
• Helpdesk and support services
• +4

User Services for Emergency Services Network (ESN)

Secretary of State for the Home Department · Central government · Nationwide (UK)

This Award Notice relates to the award of a contract the provision of User Services (US) , a managed service to be provided to the 3 Emergency Services (Police, Fire and Rescue and Ambulance) ("3ES") and other future users. 

Awarded to IBM United Kingdom Limited

• Telecommunications services
• Air-to-ground telecommunications services
• Ancillary works for telecommunications
• +39

Hard Facilities Management service

South East Coast Ambulance Service NHS Foundation Trust · NHS & health · South East England

A competitive procurement to provide a cost effective, efficient and reliable Hard Facilities Management service to support the Estates Team; providing the Authority with safe, compliant and fully functioning properties from which the servi…

Awarded to Rydon Maintenance Ltd

• Building and facilities management services
• Facilities management services
• Facilities management services involving computer operation
• +3

Extension to Helpdesk/Data Assurance Contract (Cluster) - Modification Notice

Ministry of Justice · Central government · Nationwide (UK)

Awarded to Kellogg Brown & Root Limited

• Facilities management software package and software package suite
• Facilities management services involving computer operation
• Helpdesk services

Provision of an Independent Freedom to Speak Up/Guardian Service

Devon Partnership NHS Trust · NHS & health · South West England

Provision of an independent Freedom to Speak Up/Guardian Service to Devon Partnership NHS Trust

• Fraud audit services
• Auditing services
• Business and management consultancy services
• +3

HMCTS National Digital Support Service

Ministry of Justice · Central government · Nationwide (UK)

The current contract for the HMCTS National Digital Support Service is due to end in Autumn 2026. We are now exploring what the future of the service should look like. Evidence from the current service indicates that users of our current Di…

• Legal advisory and information services
• Helpdesk services

HMCTS National Digital Support Service

Ministry of Justice · Central government · Nationwide (UK)

The current contract for the HMCTS National Digital Support Service is due to end in Autumn 2026. We are now exploring what the future of the service should look like. Evidence from the current service indicates that users of our current Di…

• Legal advisory and information services
• Helpdesk services

New Velindre Cancer Centre MIM Project

Velindre University NHS Trust · NHS & health · Wales (Cymru)

Velindre University NHS Trust (the "Contracting Authority") sought tenders for the design, construction, finance and maintenance of the New Velindre Cancer Centre (the "Project") situated on a greenfield site, owned by the Contracting Autho…

Awarded to Acorn Velindre Limited

• Hospital facilities construction work
• Accommodation services
• Architectural and related services
• +15

Academies for Character and Excellence - IT Managed Service

Academies for Character & Excellence · Education · South West England

ACE wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as…

Awarded to Computeam

• IT services: consulting, software development, Internet and support
• Computer expansion services
• Computer network services
• +16

Welsh Government Warm Homes Programme

Llywodraeth Cymru / Welsh Government · Wales (Cymru)

The purpose of this notice is to inform the market that contracts have been awarded for advisory services, delivery agent and independent quality assurance services for delivery of the New Warm Homes Programme.

Awarded to British Gas New Heating Limited, Energy Saving Trust Enterprises Limited, Pennington Choices Limited · 3 awards

• Energy and related services
• Auditing services
• Central-heating boilers
• +10

BTA2005 IT Service Desk

VisitBritain/VisitEngland · Greater London

Provision of IT service helpdesk

• Helpdesk and support services
• Helpdesk services

UK_2022_Professional Services Business Process Outsourcing

British Council · Local authority · Nationwide (UK)

The impact of the Covid-19 pandemic was felt by businesses across the globe. British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A …

Awarded to TATA CONSULTANCY SERVICES LIMITED

• Financial and insurance services
• Administration services
• Administrative services for business operations
• +54

Helpdesk and Professional Services

SEVERN TRENT WATER LIMITED · Nationwide (UK), East Midlands, West Midlands

Contract is to provide helpdesk and professional services

Awarded to SUMMERS-INMAN CONSTRUCTION AND PROPERTY CONSULTANTS LLP

• Building consultancy services
• Helpdesk services

NIHR Information Systems Provider

Department of Health & Social Care · NHS & health · Greater London

The Department of Health and Social Care (DHSC) are looking for a supplier/suppliers to provide software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR).<br/><br/>In order t…

• IT services: consulting, software development, Internet and support
• Call centre
• Communication software development services
• +24

The Supply, Implementation, Licenses & Ongoing Support and Maintenance of a Service Desk Solution

Caerphilly County Borough Council · Local authority · Nationwide (UK)

The Council has awarded a contract for the Supply, Implementation, Licenses and ongoing Support and Maintenance from 20 February 2023 to 19 February 2026 with the option to extend for a further period of up to 36 months renewable on an annu…

Awarded to Hornbill Service Management

• Helpdesk and support services
• Helpdesk services
• IT services: consulting, software development, Internet and support

Independent Tester for New Velindre Cancer Centre MIM Project

Velindre University NHS Trust · NHS & health · Wales (Cymru)

Velindre University NHS Trust (the “Authority”) and ACORN (defined in II.2.4) (together the "Contracting Authority") are seeking tenders for the appointment of an Independent Tester for a new cancer center at Whitchurch in Cardiff (the “NvC…

• Architectural, construction, engineering and inspection services
• Accommodation services
• Architectural and related services
• +15

Framework agreement to supply ICT goods and services to the education sector and any UK public sector body - Phase 1

enFrame CIC · Nationwide (UK)

Academies Enterprise Trust (AET) and The Elliot Foundation Trust (TEFAT) seek to establish a framework agreement enabling schools, multi-academy trusts and all UK public sector bodies to procure a variety of ICT goods and services, where th…

Awarded to Academia Ltd, CANCOM Managed Services Ltd., Dataspire Solutions Ltd +10 more · 10 awards

• IT services: consulting, software development, Internet and support
• Computer audit and testing services
• Computer audit consultancy and hardware consultancy services
• +103

Facilities Management Service

The Christie NHS Foundation Trust · NHS & health · North West England

The NHS Christie Foundation Trust are looking to procure a Facilities Management Service Provider to maintain the newly developed Paterson Building, Manchester. The new ten storey 200,000 sq. ft research and office facility which will be ho…

• Building and facilities management services
• Accommodation, building and window cleaning services
• Cleaning and sanitation services
• +4

Market Data Processing System

Financial Conduct Authority · Nationwide (UK)

This Notice does not relate to the award of a new Contract but to a modification to an existing contract in accordance with Regulation 72(1)(b) of the Public Contracts Regulations 2015. The Contract modification addressed by this Notice is …

Awarded to Sopra Steria Limited

• Compliance software package
• Development of transaction processing and custom software
• Financial systems software package
• +9

Facilities Management Service

The Christie NHS Foundation Trust · NHS & health · North West England

The NHS Christie Foundation Trust are looking to procure a Facilities Management Service Provider to maintain the newly developed Paterson Building, Manchester. The new ten storey 200,000 sq. ft research and office facility which will be ho…

• Building and facilities management services
• Accommodation, building and window cleaning services
• Cleaning and sanitation services
• +4

Dynamic Purchasing System for Soft FM Services

RED KITE LEARNING TRUST · Nationwide (UK)

Added Value Portal t/a Pagabo, acting on behalf of Red Kite Learning Trust, wish to appoint a range of Suppliers specialising in various aspects of Soft Facilities Management to a national Dynamic Purchasing Solution (DPS), available to all…

• Building and facilities management services
• Accommodation, building and window cleaning services
• Alarm-monitoring services
• +37

Provision of E-procurement System Service Desk Support

Department for Transport · Central government · Nationwide (UK)

This notice confirms the award of a contract for the Provision of E-procurement System Service Desk Support to the Department for Transport

Awarded to Accenture UK Limited

• Helpdesk services

15000000

National Highways Limited · Central government · Nationwide (UK)

The purpose of this Prior Information Notice (PIN) is to inform the market of National Highways (NH) plans to start Preliminary Market Consultation only with regards to Digital Workplace Services. National Highways is keen to understand the…

• Information technology services
• Computer audit consultancy and hardware consultancy services
• Computer back-up and catalogue conversion services
• +20

New Velindre Cancer Centre MIM Project

Velindre University NHS Trust · NHS & health · Wales (Cymru)

Velindre University NHS Trust (the "Contracting Authority") is seeking tenders for the design, construction, finance and maintenance of the New Velindre Cancer Centre (the "Project") which will be situated on a greenfield site, owned by the…

• Hospital facilities construction work
• Accommodation services
• Architectural and related services
• +15

IT operations support managed service

UK Biocentre Ltd · South East England

UKBC is seeking a Bidder that can provide an IT operations support managed service at UK Biocentre’s site in Milton Keynes

• Helpdesk and support services
• Helpdesk services
• IT services: consulting, software development, Internet and support
• +2

Highways England Information Technology Commercial Framework

Highways England · Nationwide (UK)

The purpose of this PIN is to inform the market of Highways England's plans to launch a technology framework that will be called the Information Technology Commercial Framework (ITCF). The Operational Technology Commercial Framework (OTCF) …

• Information technology services
• Accounting software development services
• Address book making software development services
• +198

Outsourced ICT Framework Agreement

Crescent Purchasing Consortium (CPC) · Nationwide (UK)

CPC are seeking to create a framework on behalf of educational establishments for ICT Outsourcery, covering services and consultancy. This process looks to appoint service providers capable of providing on-site and remote ICT services in ad…

Awarded to BCN Group Ltd, Computeam, Computer Systems in Education (CSE) +13 more · 2 awards

• IT services: consulting, software development, Internet and support
• Computer back-up services
• Computer network services
• +23

DAC78/20 DoJ PSNI - Maintenance and Support for NICHE RMS

Police Service for Northern Ireland · Police & fire · Northern Ireland

Maintenance and Support for PSNI NICHE Records Management IT System

Awarded to Due to the sensitive nature of this contract the supplier name will be withheld

• System and support services
• Helpdesk and support services
• Helpdesk services
• +1

Support and Maintenance of NicheRMS

Police and Crime Commissioner for Avon and Somerset · Police & fire · South East England

The renewal of the provision of support and maintenance of the Niche Police Records Management System (NicheRMS). The Contract was awarded following the negotiated procedure without prior publication, in accordance with Regulation 32(2)(b)(…

Awarded to Niche Technology UK Limited

• System and support services
• Helpdesk and support services
• Helpdesk services
• +2

DAC78/20 DoJ PSNI - Maintenance and Support for NICHE RMS

Police Service for Northern Ireland · Police & fire · Northern Ireland

Maintenance and Support for PSNI NICHE Records Management IT System

Awarded to Due to the sensitive nature of this contract the supplier name will be withheld

• System and support services
• Helpdesk and support services
• Helpdesk services
• +1

Covid 19 Vaccination Programme - Service Desk

NHS England · NHS & health · Nationwide (UK)

The Service Desk will act as a Single Point of Contact providing an incident advice, guidance and log-and-referral service for all NHSE/I and associate professionals working in the Vaccination Programme.

Awarded to Atos IT Services UK Limited

• Helpdesk services