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Official OCDS

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Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Awards

Showing 46–58 · contract award notices: who won and for how much.

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58 procedures

  1. AwardedOpen procedure2 lots

    Out of Hours Emergency Telephony Service

    Aberdeenshire Council · Local authority · Scotland

    Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently…

    Awarded to SPS Doorguard Limited · 2 awards

    • Telephone-answering services
    • Telephone operator services
    Awarded value
    £40k–£88kacross 2 awards
    Bids
    6per lot, 2 lots
    Contract ends
    Not published
    Published
    #035b26
  2. AwardedRestricted procedureFramework

    Contact Centre as a Service (CCaaS)

    Accent Group Ltd · Nationwide (UK)

    Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and…

    Awarded to Wavenet

    • Telephone-answering services
    • Call centre
    Awarded value
    £501kceiling, not a contract size
    Bids
    9
    Contract ends
    Not published
    Published
    #037344
  3. AwardedOpen procedure

    Longhurst Out of Hours Call Centre

    Longhurst Group · East Midlands

    Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contra…

    Awarded to Appello Careline Limited

    • Call centre
    • Telephone-answering services
    Awarded value
    Not published
    Bids
    9
    Contract ends
    Not published
    Published
    #0316c6
  4. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Awarded value
    £120m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #032c13
  5. AwardedRestricted procedure

    The provision of an Integrated Urgent Care Service to NHS Devon Clinical Commissioning Group

    NHS Devon Clinical Commissioning Group · NHS & health · South West England

    NHS Devon CCG (the Commissioner) has awarded the provision of an Integrated Urgent Care Service (IUCS) for Devon. The contract is for the provision of: • 111 call handling services (NHS 111) • Clinical Assessment of 111 calls through the Cl…

    Awarded to PRACTICE PLUS GROUP URGENT CARE LIMITED

    • Health services
    • Guidance services
    • Telecommunications services
    • +1
    Awarded value
    £163m
    Bids
    4
    Contract ends
    Not published
    Published
    #02cd32
  6. AwardedCompetitive procedure with negotiation

    DoF - Digital NI - Contact Centre Services for Government

    Department of Finance · Northern Ireland

    DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

    Awarded to Serco Limited

    • Call centre
    • Administration services
    • Building and facilities management services
    • +23
    Awarded value
    £100m
    Bids
    3
    Contract ends
    Not published
    Published
    #02927b
  7. AwardedOpen procedure

    Provision of an out of hours repair call handling service

    Pobl Group Ltd · Wales (Cymru)

    The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.

    Awarded to LLesiant Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    • +1
    Awarded value
    £149k
    Bids
    4
    Contract ends
    Not published
    Published
    #02902f
  8. AwardedOpen procedure

    ID 3338749 - DfE - Lisburn City and Castlereagh Borough Council - LED NI Business Start Up Programme - Enquiry Handling Element

    Lisburn and Castlereagh City Council · Local authority · Northern Ireland

    Lisburn and Castlereagh City Council (LCCC) is acting on behalf of the 11 Northern Ireland Councils to appoint a Contractor to deliver an enquiry handling service for the new Go For It Programme.

    Awarded to Teleperformance Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • Telephone-answering services
    Awarded value
    £223k
    Bids
    4
    Contract ends
    Not published
    Published
    #02bc97
  9. AwardedOpen procedure

    PAN2300 - Emergency Repairs Call Handling Service

    Leicester City Council · Local authority · Nationwide (UK)

    The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation. Ea…

    Awarded to Pinnacle Connect Ltd

    • Business services: law, marketing, consulting, recruitment, printing and security
    • Telecommunications equipment and supplies
    • Telephone-answering services
    Awarded value
    £187k
    Bids
    6
    Contract ends
    Not published
    Published
    #02b88b
  10. AwardedOpen procedure5 lots

    Language Services (Lots 1 to 5)

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS), as the Authority, has established a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpret…

    Awarded to AA Global Language Services Limited, Capita Translation and Interpreting, DA Languages Limited +11 more · 141 awards

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +10
    Awarded value
    £10m–£65macross 141 awards
    Bids
    16–67per lot, 5 lots
    Contract ends
    Not published
    Published
    #02b6b9
  11. AwardedAward procedure without prior publication of a call for competition

    Call Handling Services

    NORTHERN GAS NETWORKS LIMITED · North East England, North West England, Yorkshire and the Humber

    The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received f…

    Awarded to Cadent Gas Limited · 2 awards

    • Telephone-answering services
    Awarded value
    £5.0m
    Bids
    Not published
    Contract ends
    Not published
    Published
    #02a5e4
  12. AwardedOpen procedureFramework

    Languages

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    The provision of a Quality Assurance Service for Buyers of the Framework. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contr…

    Awarded to The Language Shop Limited

    • Interpretation services
    • System quality assurance assessment and review services
    • System quality assurance planning services
    • +2
    Awarded value
    £3.0mceiling, not a contract size
    Bids
    1
    Contract ends
    Not published
    Published
    #02aacd
  13. AwardedOpen procedure

    T.4415 - Regional Support Services Gypsies and Travellers

    Torfaen County Borough Council · Local authority · Wales (Cymru)

    We are seeking to commission Housing Related Support Services for the following client group: - Gypsy and Traveller Regional Support Service (Torfaen County Borough Council, Newport City Council and Blaenau Gwent County Borough Council)

    Awarded to Gypsies and Travellers Wales

    • Social services
    • Civic betterment and community facility support services
    • Guidance and counselling services
    • +4
    Awarded value
    £576k
    Bids
    2
    Contract ended
    Published
    #028917