Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 16–30 · every procedure in the catalogue, any stage.

  1. AwardedAward procedure without prior publication of a call for competitionFramework6 lots

    AMCV 331 - Telecare Managed Services

    Shropshire Council · Local authority · Nationwide (UK), West Midlands, South East England

    This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including l…

    Awarded to Appello Careline Limited, Appello Smart Living Solutions, Astraline (TEC) Ltd +6 more · 8 awards

    • Health and social work services
    • Administrative healthcare services
    • Alarm systems
    • +99
    Value
    £80mceiling, not a contract size
    Term
    3 years
    Submit via
    mytenderslogin required
    Published
    #03b735
  2. AwardedOpen procedure

    Historic England Customer Service Provision

    Historic England · Nationwide (UK)

    Historic England requires a Customer Service supplier to act as first point of contact for Historic England for general enquiries and as a filter for other enquiries, working to an agreed service standard. This is required Monday to Friday …

    Awarded to Adecco UK Limited (t/a The Adecco Group)

    • Wide area network services
    • Call centre
    • Customer services
    • +1
    Value
    £460k
    Term
    3.5 years
    Submit via
    In-tendlogin required
    Published
    #048add
  3. AwardedOpen procedure

    Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service

    Belfast City Council · Local authority · West Midlands, Northern Ireland

    The Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. The Enquiry Handling Serv…

    Awarded to Athena Health Care Group (Park Road) Ltd, Like Us (NE) Limited · 2 awards

    • Telephone-answering services
    • Office-support services
    • Telephone operator services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03d4ab
  4. CancelledRestricted procedure

    Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council

    South Norfolk District Council · Local authority · East of England

    You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form …

    • Telephone operator services
    • Telephone and data transmission services
    Value
    £397k
    Term
    3.5 years
    Submit via
    portal not identified
    Published
    #03d5eb
  5. Closed Open procedure

    Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service

    Belfast City Council · Local authority · Northern Ireland

    The Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. To manage enquiries acros…

    • Telephone-answering services
    • Office-support services
    • Telephone operator services
    Value
    £500k
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #03d4e5
  6. Closed Open procedure

    Contact Centre System

    ForHousing Ltd · North West England

    ForHousing’s current contact centre solution includes several systems and service providers. We are looking to procure and implement a new fully integrated, modern, cloud-based Contact Centre as a Service (CCAAS) system with associated lice…

    • Telephone operator services
    Value
    £220k
    Term
    4 years
    Submit via
    portal not identified
    Published
    #038ca9
  7. AwardedOpen procedure2 lots

    Out of Hours Emergency Telephony Service

    Aberdeenshire Council · Local authority · Scotland

    Aberdeenshire Council has a statutory requirement to deliver an out of hours emergency telephony service for Adult & Children’s Service Provision, Homelessness, Housing Repairs, as well as for the reporting of dangerous buildings. Currently…

    Awarded to SPS Doorguard Limited · 2 awards

    • Telephone-answering services
    • Telephone operator services
    Value
    £395k
    Term
    3 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #035b26
  8. Planned · expected · not yet published3 lots

    TeleCare Call Monitoring and Out-of-Hours Emergency Answering Service

    London Borough of Hillingdon · Local authority · Greater London

    The London Borough of Hillingdon intends to tender the services for it's TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services in early September 2022. The contract duration for the services will be for a three year contrac…

    • Telephone-answering services
    • Social services
    • Social work and related services
    • +1
    Value
    £2.0m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #035711
  9. Planned · expected · not yet published

    Telecare and Telehealth Goods and Services

    Procurement for Housing · Nationwide (UK)

    The current Telecare and Telehealth Services Framework Agreement is due to expire in June 2023. The current Framework comprises three lots - Lot 1 Equipment and Associated Services, Lot 2 Monitoring Services, Lot 3 Telecare Managed Services…

    • Health and social work services
    • Alarm systems
    • Alarm-monitoring services
    • +25
    Value
    £90m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #033b4a
  10. Awarded

    NI Direct Strategic Partner

    Department of Finance · Northern Ireland

    Awarded to BT

    • Teleworking services
    • Business and management consultancy and related services
    • Business organisation services
    • +48
    Value
    Not published
    Term
    10 years
    Submit via
    portal not identified
    Published
    #032c13
  11. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for an additional 5 months until 31 August 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being establish…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03278f
  12. Closed Competitive procedure with negotiation

    London Borough of Lambeth Repairs Call Centre Solution Contract

    London Borough of Lambeth · Local authority · Greater London

    The London Borough of Lambeth is seeking to procure a strategic partner to deliver a 'Specialist Repairs Call Centre Service', including providing urgent and an out of hours service for specialist repairs, emergencies and homelessness housi…

    • Call centre
    • Construction work
    • Construction work for subsidised residential accommodation
    • +10
    Value
    £7.0m
    Term
    3 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #03202f
  13. AwardedCompetitive procedure with negotiation

    DoF - Digital NI - Contact Centre Services for Government

    Department of Finance · Northern Ireland

    DoF is seeking to procure the services of a Supplier to deliver the following services as a minimum; a) Provision of a fully managed Contact Centre solution that can service the current needs and outcomes for Citizens. The Supplier is requi…

    Awarded to Serco Limited

    • Call centre
    • Administration services
    • Building and facilities management services
    • +23
    Value
    £100m
    Term
    7 years
    Submit via
    eTendersNIlogin required
    Published
    #02927b
  14. Closed Restricted procedureDynamic purchasing system3 lots

    Telephony Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its Telephony Services Dynamic Purchasing System (DPS) for a further 3 months until 31 March 2022. This short extension is to cover in-flight procurements whilst the replacement DPS is being established. T…

    • Telecommunications services
    • Call centre
    • Cards containing integrated circuits
    • +73
    Value
    £10mceiling, not a contract size
    Term
    3.5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #02f9c3
  15. Planned · expected · not yet published

    The provision of Universal Credit (UC) Contact Centre Services

    Department for Work & Pensions · Central government · Nationwide (UK)

    The contract will include the delivery of contact centre telephony services for Universal Credit customers to enable them to access information about UC services and will include the ability to on-board additional service lines of a similar…

    • Call centre
    • Administration services
    • Administrative services for business operations
    • +15
    Value
    £200m
    Term
    Not published
    Submit via
    portal not identified
    Published
    #02a7bd