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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 76–90 · every procedure in the catalogue, any stage.

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CPV 79512000…Clear all

247 procedures

  1. AwardedOpen procedure

    project_7478 - The Fosterline Service 2023

    Department for Education · Central government · Nationwide (UK)

    PCR Compliant extension to the Fosterline Service awarded 2023

    Awarded to The Fostering Network

    • Call centre
    • Helpdesk and support services
    Value
    £352k
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #038d24
  2. Award pendingBelow threshold - without competition

    Out of Office Hours Emergency Call Handling Service

    Orbit Group Limited · East Midlands, West Midlands, East of England, Greater London, South East England, South West England

    Providing Out of Hours Emergency cover for Orbit Homes Limited. Covering calls during evenings, weekends, and bank holidays that are classed as an Emergency. The service will operate at the following times: Monday to Friday 1700 to 0830; Sa…

    Intended award to AFTER BUILD LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #059b41
  3. AwardedOpen procedure

    Whistleblowing Hotline Service

    The City of Edinburgh Council · Local authority · Scotland

    The City of Edinburgh Council (the “Council”) awarded a Contract for a Whistleblowing Hotline Service. The Council’s appointed a single whistleblowing solutions Contractor to provide an independent whistleblowing hotline service, oversight …

    Awarded to Safecall

    • Investigation services
    • Call centre
    • General management consultancy services
    Value
    £170k
    Term
    5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #04ce14
  4. Awarded · Open procedureSME suitable

    24/7 Hazard Line & Emergency Call Out

    Mining Remediation Authority · Central government · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives a…

    Awarded to Mines Rescue Service Ltd

    • Call centre
    • Hazard protection and control consultancy services
    Value
    £1.5m
    Term
    3 yearsup to 5 years with extensions
    Submit via
    portal not identified
    Published
    #04f98d
  5. AwardedRestricted procedureFramework7 lots

    Extension - Patient & Healthcare Communications & Related IT Services

    Surrey and Borders Partnership NHS Foundation Trust · Charity · Nationwide (UK)

    This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Pro…

    Awarded to BTS Holdings plc, Barrier Networks, Exponential-E Limited +12 more · 14 awards

    • IT services: consulting, software development, Internet and support
    • Call centre
    • Computer equipment and supplies
    • +20
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #058ad3
  6. PlannedDefence & security

    Enterprise IT Service Desk (RFI)

    Ministry of Defence · Central government · delivery region not published

    The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Ente…

    • Call centre
    • Helpdesk services
    • Information technology services
    • +1
    Value
    £140m
    Term
    5 years
    Submit via
    portal not identified
    Published
    #04ea80
  7. Planned · expected · not yet publishedOpen procedureFramework13 lotsSME suitable

    Patient Healthcare Communications and Related IT Services Framework

    Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions · Central government · Nationwide (UK), North East England, North West England, West Midlands, East of England, South East England

    NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services. We are inviting suppliers to participate in a Preliminary Market Engageme…

    • Customer survey services
    • Advertising and marketing services
    • Advertising services
    • +39
    Value
    £1.4bnceiling, not a contract size
    Term
    8 yearsup to 8 years with extensions
    Submit via
    portal not identified
    Published
    #051d1b
  8. Planned · expected · not yet published

    Dormant Assets Scheme Insolvency Solution

    Reclaim Fund Limited · Central government · Greater London

    The Dormant Assets Scheme seeks to unlock dormant funds for good causes while protecting customers’ right to reclaim their money. It enables eligible firms to voluntarily transfer dormant assets to Reclaim Fund Ltd (RFL) and be reimbursed f…

    • Auditing services
    • Business and management consultancy and related services
    • Call centre
    • +2
    Value
    £1.5m
    Term
    4 years
    Submit via
    portal not identified
    Published
    #056767
  9. AwardedRestricted procedure

    1295 - Repairs, Voids, Planned and Cyclical Works

    CHS Group · East of England

    CHS sought to appoint a single contractor to deliver their repairs, voids, planned and cyclical works programs. The contract will be for an initial 4 years, with an option to extend by a further 4 years and then a further 2 years, for a tot…

    Awarded to Fortem Solutions Ltd

    • Construction work
    • Asbestos removal services
    • Bathrooms construction work
    • +18
    Value
    £37m
    Term
    10 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #046e72
  10. Planned · expected · not yet publishedOpen procedureSME suitable

    Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

    Warrington Borough Council · Local authority · North West England

    Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, su…

    • Call centre
    • Alarm-monitoring services
    • IT services: consulting, software development, Internet and support
    • +1
    Value
    £700k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #054820
  11. AwardedCompetitive procedure with negotiation

    DWP Digital Channels Contact Centre (DC3)

    Department for Work & Pensions · Central government · Nationwide (UK)

    DWP's existing contact centre is the largest across all UK government departments and is one of the largest contact centres in Europe. The current contact centre platform is delivered on behalf of DWP by a managed service provider. The Cont…

    Awarded to Route 101 Limited

    • Call centre
    • IT services: consulting, software development, Internet and support
    • Software package and information systems
    • +1
    Value
    £159m
    Term
    5 years
    Submit via
    Jaggaerlogin required
    Published
    #03e0a8
  12. AwardedBelow threshold - without competition

    Call Handling & Dispatch Message Service for the EDT - S484548

    Norfolk County Council · Local authority · delivery region not published

    For several years our emergency duty team have been using CallEEAST to answer phones overnight but this contract needs renewing annually. It has come up for renewal and we are looking to renew the existing contract

    Awarded to East of England Ambulance NHS Trust

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0528e8
  13. Planned · tender expected

    Contact Centre Services

    Disclosure and Barring Service · North West England

    Contact Centre Services for DBS

    • Call centre
    Value
    Not published
    Term
    4 yearsup to 6 years with extensions
    Submit via
    portal not identified
    Published
    #0514a1
  14. CancelledOpen procedure

    Out of Hours (OOH) Telephony Services & Remote Fire Alarm Equipment Monitoring

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment moni…

    • Telephone-answering services
    • Alarm-monitoring services
    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #04afb4
  15. AwardedAward procedure without prior publication of a call for competition

    DHSC: National Breastfeeding Helpline

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care is seeking a provider to deliver the National Breastfeeding Helpline, providing breastfeeding information and support via a 24 hour helpline for families across the UK.

    Awarded to The Breastfeeding Network

    • Counselling services
    • Call centre
    • Guidance and counselling services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0507fc