Find a TenderAwardedContract details notice
Published 1 Jul 2025, 15:31 BST

Official UK procurement notice

Creative Design Agency Services to OX Place

Official notice

Authority: Oxford City Council (Local council)

Framework agreement2 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£380,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 1 Aug 2025awarded 20 Aug 2025
Awarded to FULL COMMUNICATIONS HOLDINGS LIMITED +2 more2 awards
Framework period 4 yrsends 1 Oct 2029 · starts 1 Oct 2025

What is being bought2 lots · detail below

Published requirement description

The appointed agency will be expected to lead on the ongoing development and implementation of the Contracting Authority, ensuring that our values and tone are communicated consistently across a wide range of media. This includes the production of brand-aligned digital and physical marketing materials for each housing development, overarching corporate content such as our annual report, and the strategic use of digital platforms and social media. As a central part of this commission, the agency will be required to deliver a robust, forward-thinking digital marketing strategy, with particular focus on social media content planning and delivery, paid advertising campaigns, and performance analysis. A key requirement of this tender is the ability to produce high-quality photography and video in-house, ensuring we can respond quickly to campaign needs and deliver professional content across platforms.

An important focus of the upcoming period will also be the redesign and redevelopment of the OX Place website. The new site must be user-focused, responsive across all devices, and compliant with the latest UK accessibility guidelines (WCAG 2.2 or higher). It must provide intuitive navigation, integration with development-specific pages, and a search function allowing prospective buyers to easily find and explore new homes. The design should reflect current digital trends and best practices within the housing and development sector, benchmarking against both public sector and private developer competitors.

CPV: Advertising and marketing services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Bids received
14 bids on the busiest of 2 lots · 3 suppliers appointed
Framework period
4 yrs from 1 Oct 2025
Who may buy through it

Oxford City Housing (Development) Limited trading as Ox Place

Published description of the framework

Price as quoted in the tender return.

One supplier for each lot appointed.

Selection Process - Direct Award

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same conditions of participation on every lot

Every one of these 2 lots carries the same published figure, £190,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Corporate SupportAwarded 4 yrsSMEVCSEceiling above
Contract period: 1 Oct 2025 – 1 Oct 2029 (4 yrs)
Eligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See the ITT part A and B

  • Technical & professional ability

    See the ITT part A and B

Lot #2Scheme BrandingAwarded 4 yrsSMEVCSEceiling above

The appointed agency will be responsible for producing individual brand identities suitable for the range of schemes the Contracting Authority delivers. A full suite of marketing collateral and on-site materials for each development, including signage, brochures, digital assets, and content for marketing suites and show homes. The brand and content should be tailored to resonate with a range of audiences, including potential homeowners, existing Oxford City Council tenants, stakeholders, and industry partners. The ability to apply the OX Place brand consistently across physical and digital outputs is key, along with the strategic understanding to tailor messaging appropriately for each audience group.

Contract period: 1 Oct 2025 – 1 Oct 2029 (4 yrs)
Eligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See the ITT part A and B

  • Technical & professional ability

    See the ITT part A and B

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation · identical on every lot2
  • Economic & financial standing

    See the ITT part A and B

  • Technical & professional ability

    See the ITT part A and B

What this means for your bid
  • “Creative Design Agency Services to OX Place” is a framework: the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Oxford City Housing (Development) Limited trading as Ox Place
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
1 Jul 2025, 15:31 BST
Last source update
17 Dec 2025, 14:57 GMT
Award evaluation window
Submission end – 2 Sept 2025
Authority reference
OCC000769
FTS notice number
2025/S 000-036490
Latest notice
Contract details notice (UK7)
Classification (CPV)
Advertising and marketing services
Delivery area
South East (UKJ14)
Official registry OCID
ocds-h6vhtk-0556e7 Find a Tender
Contract terms summary

Please see tender documents and terms and conditions

Review and risk notes
Risks

Please see tender documents and terms and conditions

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
1 Aug 2025, 13:00 BST
Clarification deadline
23 Jul 2025, 18:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Jul 2025 → 17 Dec 2025 · 8 dates
  1. Tender notice published
    1 Jul 2025, 15:31 BST
  2. Clarification questions by
    23 Jul 2025, 18:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    1 Aug 2025, 13:00 BST
  4. Assessment summaries sent
    20 Aug 2025, 00:00 BST
  5. Award decision expected by
    2 Sept 2025, 00:59 BST
  6. Standstill ends
    11 Sept 2025, 23:59 BST
  7. Contract starts391 days ago
    1 Oct 2025
  8. Latest notice published313 days ago
    17 Dec 2025, 14:57 GMT

Notice history

5 events · 3 releases on Find a Tender · since 1 Jul 2025
  1. Tender notice published
    1 Jul 2025, 15:31 BST
    UK4
  2. Contract award notice published
    2 Sept 2025, 16:28 BST
    UK6
  3. Status changed to complete
    2 Sept 2025, 16:28 BST
  4. Contract signature expected
    19 Sept 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    17 Dec 2025, 14:57 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 32 awards · see the list ↓
Bids received 1410 from SMEs · busiest of 2 lots
Contracts signed 2latest 6 Oct 2025
Awarded toValueDateStatus
Lot 1 · Corporate Support1 award
FULL COMMUNICATIONS HOLDINGS LIMITEDSME, Full Communications LimitedSME1 Oct 2025 – 31 Aug 2029£150,00020 Aug 2025Awarded
Lot 2 · Scheme Branding1 award
Cast Media Group LtdSME1 Oct 2025 – 31 Aug 2029£230,00020 Aug 2025Awarded

Contracts

  • Lot 2 Scheme Branding · Cast Media Group LtdSME

    Signed
    6 Oct 2025
    Value
    £230,000
    Period
    1 Nov 2025 – 31 Oct 2029
    Status
    active
    3 agreed KPIs: Appropriate Branding options per scheme · Marketing Collateral Options per scheme · Maximum number of amends required per collateral produced
    • Appropriate Branding options per scheme, Number of
    • Marketing Collateral Options per scheme, number
    • Maximum number of amends required per collateral produced
  • Lot 1 Corporate Support · FULL COMMUNICATIONS HOLDINGS LIMITEDSME, Full Communications LimitedSME

    Signed
    1 Oct 2025
    Value
    £150,000
    Period
    1 Nov 2025 – 31 Oct 2029
    Status
    active
    3 agreed KPIs: New Followers · Average Reach · Average Web Clicks
    • New Followers
    • Average Reach
    • Average Web Clicks

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Corporate Support14final-stage tenders100—
2 · Scheme Branding14final-stage tenders100—

Contracting authority & participating public bodies

Oxford City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJQW-3663-YMYQ Oxford Town Hall, St Aldates, Oxford, South East, OX1 1BXContact email

Framework contractors & participating bidders

3 commercial parties on the notice
  • CAST MEDIA GROUP LIMITEDFramework contractorGB-COH: 03005065GB-PPON: PRZD-1219-JHHQ 29 The Studio 46 The Calls, Leeds, Yorkshire & Humber, LS2 7EYContact email
  • FULL COMMUNICATIONS HOLDINGS LIMITEDFramework contractorGB-COH: 11769308GB-PPON: PXYD-5832-BHGZ 2nd Floor 32-33 Gosfield Street, London, London, W1W 6HLContact email
  • FULL COMMUNICATIONS LIMITEDFramework contractorGB-COH: 04736768GB-PPON: PVCY-5526-LTGH 2nd Floor, Balfour House, London, London, W1W 7QAContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender