Find a TenderAdministrative changeContract change notice
Published 12 Jan 2026, 10:49 GMT

This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.

Official UK procurement notice

Highway Infrastructure Maintenance · UK public procurement notice

Official notice

Authority: West Midlands Combined Authority (Local council)

ServicesOpen procedureAbove thresholdUtilitiesSME suitable
Published estimate£12,000,000≈ £2.5m / year · £14,400,000 inc. VAT · 1 value update21.3% above published estimate
Submissions closed 13 Mar 2026awarded 22 Apr 2026
Awarded to Bus Shelters Ltd
Contract term 4 yrs 9 moends 31 Mar 2031 · up to 31 Mar 2036 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

This contract is for the provision of highway infrastructure maintenance across TfWM's asset portfolio (bus shelters, totems, cycle and mobility hubs and all park and ride sites), including proactive and reactive maintenance tasks. This contract also includes the maintenance and updating of bus flags, which will be updated during network stability periods (NSPs). The successful supplier will be required to provide a space where spare parts and out of use assets can be stored throughout the contract term.

All of the requirements will be fulfilled by a single supplier, as a single point of contact for TfWM.

There are 4 key areas aligned with the requirements set out in this specification, these are:

  • Reactive Highway Infrastructure Maintenance
  • Planned Highway Infrastructure Maintenance
  • Passenger Information
  • Storage of spares and out of use assets

The Service Provider will provide TfWM with a service, including a number of dedicated operatives and vehicles, complete with a suitable smart mobile communication system that is compatible with TfWM's asset management IT system for the electronic upload of data relating to inspections, examinations, fault reporting, work completion reports, electrical works, maintenance and auditing.

Maintenance provision under this contract is varied but the majority of repairs are undertaken due to vandalism and typically involves repairs to glazing, bus shelter framework, bus stop pole damage or component items fitted to shelters or poles such as stop plates or seating. This work will include the removal and re-installation of bus shelters, stop poles or information points at existing or new sites.

The Service Provider will be required to work in partnership with TfWM and its Suppliers, including but not exclusive to the other principal Service Providers and partners who carry out cleaning, shelter manufacture, installation and advertising, to deliver the very highest standards of service provision.

TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the contract. This can be achieved by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, work with reusable components, using innovative designs and green technology or ethically sourced materials.

CPV: Repair, maintenance and associated services related to roads and other equipment

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrs 9 moSMEPublished value£12,000,000
Contract period: 1 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2036 with extensionsValue: £12,000,000 exc. VAT · £14,400,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligible
Extensions: The Contract will include two (2) optional extension periods in 1 x 3-year and 1 x 2-year increments. The final, potential end date if all extensions are invoked will be 31st March 2036.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:

    Employer's (Compulsory) Liability Insurance = £10,000,000

    Public Liability Insurance = £10,000,000

    Professional Indemnity Insurance = £5,000,000

    Product Liability Insurance = £10,000,000

    Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.

  • Technical & professional ability

    Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).

    Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.

    Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical
  • Commercial
Conditions of participation2
  • Economic & financial standing

    Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:

    Employer's (Compulsory) Liability Insurance = £10,000,000

    Public Liability Insurance = £10,000,000

    Professional Indemnity Insurance = £5,000,000

    Product Liability Insurance = £10,000,000

    Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.

  • Technical & professional ability

    Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).

    Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.

    Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Administrative change
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Jan 2026, 10:49 GMT
Last source update
16 Jul 2026, 11:43 BST
Award evaluation window
Submission end – 10 Apr 2026
Authority reference
PRT-ITS-WPG-2026-0011
FTS notice number
2026/S 000-010961
Latest notice
Contract change notice (UK10)
Classification (CPV)
Repair, maintenance and associated services related to roads and other equipment
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-060374 Find a Tender
Review and risk notes
Risks

The below risks have been identified but, the likelihood of the risk materialising, or the impact if it did materialise, are not yet quantifiable. Should one or more of these risks materialise, a subsequent modification to the public contract under paragraph 5 of Schedule 8 to the PA2023 (modification of contract following materialisation of a known risk) may be undertaken.

Risk

Escalation of international conflicts / Increase of trade tariffs / Emergence of Epidemic/Pandemic .

Impact to satisfactory performance of the contract

Significant rise in costs or lack of availability of equipment and materials.

Why it is not possible to address within the contract

Cannot predict availability issues, contracts can cover increased costs to a point, however not significant rises.

Risk

Discovery of any unused mineshafts underneath any of the TfWM assets.

Impact to satisfactory performance of the contract

Risk of structural collapse, disruption to the programme and availability of assets.

Why it is not possible to address within the contract

Cannot predict if this will/won't happen, if TfWM identified if there were any mineshafts beneath the assets it does not mean that there will be a structural collapse event.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
13 Mar 2026, 12:00 GMT
Clarification deadline
20 Feb 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To access tender documents, please firstly register on Proactis, WMCA's e-tendering platform. Registration link below;

procontract.due-north.com/Login ↗

Once registered and logged in, please use the below link to directly access the ITT activity;

procontract.due-north.com/Procurer/Advert/View ↗

Timeline

12 Jan 2026 → 16 Jul 2026 · 10 dates
  1. Planning notice published288 days ago
    12 Jan 2026, 10:49 GMT
  2. Next notice expected267 days ago
    1 Feb 2026, 23:59 GMT
  3. Tender notice published263 days ago
    6 Feb 2026, 13:45 GMT
  4. Clarification questions by248 days ago
    20 Feb 2026, 17:00 GMT
  5. Submission deadline228 days ago
    13 Mar 2026, 12:00 GMT
  6. Award decision expected by199 days ago
    10 Apr 2026, 23:59 BST
  7. Assessment summaries sent188 days ago
    22 Apr 2026, 00:00 BST
  8. Standstill ends174 days ago
    5 May 2026, 23:59 BST
  9. Contract starts118 days ago
    1 Jul 2026, 00:00 BST
  10. Latest notice published103 days ago
    16 Jul 2026, 11:43 BST

Notice history

13 events · 7 releases on Find a Tender · since 12 Jan 2026
  1. Preliminary market engagement notice published
    12 Jan 2026, 10:49 GMT
    UK2
  2. Tender notice published
    6 Feb 2026, 13:45 GMT
    UK4
  3. Published value updated to £12,000,000
    6 Feb 2026, 13:45 GMT
    was £43,000,000
  4. Status changed to active
    6 Feb 2026, 13:45 GMT
  5. Procurement method changed
    6 Feb 2026, 13:45 GMT
  6. Deadline published: 13 Mar 2026, 12:00 GMT
    6 Feb 2026, 13:45 GMT
  7. Tender notice published
    9 Feb 2026, 15:39 GMT
    UK4
  8. Tender notice published
    11 Feb 2026, 12:53 GMT
    UK4
  9. Contract award notice published
    22 Apr 2026, 18:13 BST
    UK6
  10. Status changed to complete
    22 Apr 2026, 18:13 BST
  11. Contract signature expected
    11 May 2026, 23:59 BST
    scheduled
  12. Contract details notice published
    5 Jun 2026, 18:01 BST
    UK7
  13. Contract change notice published
    16 Jul 2026, 11:43 BST
    UK10
Published amendments (2)

Amended to add Proactis homepage to submission section to clarify that suppliers will need to register on Proactis before accessing tender documents.

Updated to include risks to contract which, if materialised, a subsequent modification to the public contract under paragraph 5 of Schedule 8 to the PA2023 (modification of contract following materialisation of a known risk) may be undertaken.

Routine re-releases (7)
  • 2026-02: 3 releases · 6 Feb 2026, 11 Feb 2026
  • 2026-01: 1 release · 12 Jan 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £14,557,3051 award exc. VAT
Bids received 22 from SMEs
Named bidders 2published on the award notice
Contracts signed 1latest 5 Jun 2026
Awarded toValueDateStatus
Bus Shelters LtdSME1 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: 1st July 2026 - 31st March 2031 (4 years and 9 months) with 2 x optional extension periods of 3 years (until 31st March 3034) and 2 years (until 31st March 2036)£14,557,30522 Apr 2026Awarded

Contracts

  • Contract 1 · Bus Shelters LtdSME

    Signed
    5 Jun 2026
    Value
    £14,557,305
    Period
    17 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
    Status
    active
    Extensions
    1st July 2026 - 31st March 2031 (4 years and 9 months) with 2 x optional extension periods of 3 years (until 31st March 3034) and 2 years (until 31st March 2036)
    • Change 15 Jul 2026 This notice does not describe a modification of the contract. Instead this notice is being used as an addendum to contract detail notice. This notice has a copy of the redacted contract included, which is a requirement of the Procurement Act. Find a Tender service currently doesn't have the functionality to edit the notices to attach the contract to the UK7 that this notice is linked to. No additional conflicts assessment has been prepared as this was already completed during the tender, as this is not a formal modification then this is not required again.
    6 agreed KPIs: Reactive Maintenance · Out of Hours Call Outs · Audits - Volume …
    • Reactive Maintenance, Response to work orders for reactive repairs across the estate
    • Out of Hours Call Outs, Response to Out of Hours issues that require a form of intervention
    • Audits - Volume, Audits to be undertaken on completed reactive jobs
    • Audits - Results, Completed audits to achieve set standards
    • Electrical Tests, Number of shelter electrical tests completed
    • Flag Positioning, Flags positioned correctly and within the required timeframe

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders · 4 at stage one20—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

West Midlands Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PGMD-1353-PZVX West Midlands Combined Authority, Birmingham , West Midlands, B19 3SDContact email, phone

Bidders & participating suppliers

2 commercial parties on the notice · 1 awarded
  • BUS SHELTERS LTD.Awarded supplierGB-COH: 01822681GB-PPON: PTPM-5344-WBRP Unit 60 Dyffryn Business Park, Llandow, Wales, CF71 7GQContact email
  • R W SERVICES CONTRACTORS LIMITEDBidder / tendererGB-COH: 07640901GB-PPON: PTQB-5837-DHCW The Old Vicarage Church Road, Walsall, West Midlands, WS9 9HL

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Signed contract contractSigned contractPDFService Agreement, Highway Infrastructure Maintenance - Bus Shelters Ltd (2).pdf

Notices published for this procedure

  • Contract change notice contractContract change noticeUK10Contract change notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender