This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.
Official UK procurement notice
Highway Infrastructure Maintenance · UK public procurement notice
Authority: West Midlands Combined Authority (Local council)
What is being bought
Published requirement descriptionThis contract is for the provision of highway infrastructure maintenance across TfWM's asset portfolio (bus shelters, totems, cycle and mobility hubs and all park and ride sites), including proactive and reactive maintenance tasks. This contract also includes the maintenance and updating of bus flags, which will be updated during network stability periods (NSPs). The successful supplier will be required to provide a space where spare parts and out of use assets can be stored throughout the contract term.
All of the requirements will be fulfilled by a single supplier, as a single point of contact for TfWM.
There are 4 key areas aligned with the requirements set out in this specification, these are:
- Reactive Highway Infrastructure Maintenance
- Planned Highway Infrastructure Maintenance
- Passenger Information
- Storage of spares and out of use assets
The Service Provider will provide TfWM with a service, including a number of dedicated operatives and vehicles, complete with a suitable smart mobile communication system that is compatible with TfWM's asset management IT system for the electronic upload of data relating to inspections, examinations, fault reporting, work completion reports, electrical works, maintenance and auditing.
Maintenance provision under this contract is varied but the majority of repairs are undertaken due to vandalism and typically involves repairs to glazing, bus shelter framework, bus stop pole damage or component items fitted to shelters or poles such as stop plates or seating. This work will include the removal and re-installation of bus shelters, stop poles or information points at existing or new sites.
The Service Provider will be required to work in partnership with TfWM and its Suppliers, including but not exclusive to the other principal Service Providers and partners who carry out cleaning, shelter manufacture, installation and advertising, to deliver the very highest standards of service provision.
TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the contract. This can be achieved by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, work with reusable components, using innovative designs and green technology or ethically sourced materials.
CPV: Repair, maintenance and associated services related to roads and other equipment
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£12,000,000
- Economic & financial standing
Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:
Employer's (Compulsory) Liability Insurance = £10,000,000
Public Liability Insurance = £10,000,000
Professional Indemnity Insurance = £5,000,000
Product Liability Insurance = £10,000,000
Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.
- Technical & professional ability
Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).
Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.
Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 60%
- Commercial: 40%
Published award criteria (2)
- Technical
- Commercial
- Economic & financial standing
Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:
Employer's (Compulsory) Liability Insurance = £10,000,000
Public Liability Insurance = £10,000,000
Professional Indemnity Insurance = £5,000,000
Product Liability Insurance = £10,000,000
Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.
- Technical & professional ability
Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).
Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.
Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Administrative change
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 12 Jan 2026, 10:49 GMT
- Last source update
- 16 Jul 2026, 11:43 BST
- Award evaluation window
- Submission end – 10 Apr 2026
- Authority reference
PRT-ITS-WPG-2026-0011- FTS notice number
2026/S 000-010961- Latest notice
- Contract change notice (UK10)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060374Find a Tender
- Risks
The below risks have been identified but, the likelihood of the risk materialising, or the impact if it did materialise, are not yet quantifiable. Should one or more of these risks materialise, a subsequent modification to the public contract under paragraph 5 of Schedule 8 to the PA2023 (modification of contract following materialisation of a known risk) may be undertaken.
Risk
Escalation of international conflicts / Increase of trade tariffs / Emergence of Epidemic/Pandemic .
Impact to satisfactory performance of the contract
Significant rise in costs or lack of availability of equipment and materials.
Why it is not possible to address within the contract
Cannot predict availability issues, contracts can cover increased costs to a point, however not significant rises.
Risk
Discovery of any unused mineshafts underneath any of the TfWM assets.
Impact to satisfactory performance of the contract
Risk of structural collapse, disruption to the programme and availability of assets.
Why it is not possible to address within the contract
Cannot predict if this will/won't happen, if TfWM identified if there were any mineshafts beneath the assets it does not mean that there will be a structural collapse event.
How it was run
Official notice- Submission deadline
- 13 Mar 2026, 12:00 GMT
- Clarification deadline
- 20 Feb 2026, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
To access tender documents, please firstly register on Proactis, WMCA's e-tendering platform. Registration link below;
procontract.due-north.com/Login ↗
Once registered and logged in, please use the below link to directly access the ITT activity;
Timeline
12 Jan 2026 → 16 Jul 2026 · 10 dates- Planning notice published288 days ago12 Jan 2026, 10:49 GMT
- Next notice expected267 days ago1 Feb 2026, 23:59 GMT
- Tender notice published263 days ago6 Feb 2026, 13:45 GMT
- Clarification questions by248 days ago20 Feb 2026, 17:00 GMT
- Submission deadline228 days ago13 Mar 2026, 12:00 GMT
- Award decision expected by199 days ago10 Apr 2026, 23:59 BST
- Assessment summaries sent188 days ago22 Apr 2026, 00:00 BST
- Standstill ends174 days ago5 May 2026, 23:59 BST
- Contract starts118 days ago1 Jul 2026, 00:00 BST
- Latest notice published103 days ago16 Jul 2026, 11:43 BST
Notice history
13 events · 7 releases on Find a Tender · since 12 Jan 2026- Preliminary market engagement notice published12 Jan 2026, 10:49 GMTUK2
- Tender notice published6 Feb 2026, 13:45 GMTUK4
- Published value updated to £12,000,0006 Feb 2026, 13:45 GMTwas £43,000,000
- Status changed to active6 Feb 2026, 13:45 GMT
- Procurement method changed6 Feb 2026, 13:45 GMT
- Deadline published: 13 Mar 2026, 12:00 GMT6 Feb 2026, 13:45 GMT
- Tender notice published9 Feb 2026, 15:39 GMTUK4
- Tender notice published11 Feb 2026, 12:53 GMTUK4
- Contract award notice published22 Apr 2026, 18:13 BSTUK6
- Status changed to complete22 Apr 2026, 18:13 BST
- Contract signature expected11 May 2026, 23:59 BSTscheduled
- Contract details notice published5 Jun 2026, 18:01 BSTUK7
- Contract change notice published16 Jul 2026, 11:43 BSTUK10
Published amendments (2)
Amended to add Proactis homepage to submission section to clarify that suppliers will need to register on Proactis before accessing tender documents.
Updated to include risks to contract which, if materialised, a subsequent modification to the public contract under paragraph 5 of Schedule 8 to the PA2023 (modification of contract following materialisation of a known risk) may be undertaken.
Routine re-releases (7)
- 2026-02: 3 releases · 6 Feb 2026, 11 Feb 2026
- 2026-01: 1 release · 12 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Bus Shelters LtdSME1 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: 1st July 2026 - 31st March 2031 (4 years and 9 months) with 2 x optional extension periods of 3 years (until 31st March 3034) and 2 years (until 31st March 2036) | £14,557,305 | 22 Apr 2026 | Awarded |
Contracts
Contract 1 · Bus Shelters LtdSME
- Signed
- 5 Jun 2026
- Value
- £14,557,305
- Period
- 17 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
- Status
- active
- Extensions
- 1st July 2026 - 31st March 2031 (4 years and 9 months) with 2 x optional extension periods of 3 years (until 31st March 3034) and 2 years (until 31st March 2036)
- Change 15 Jul 2026 This notice does not describe a modification of the contract. Instead this notice is being used as an addendum to contract detail notice. This notice has a copy of the redacted contract included, which is a requirement of the Procurement Act. Find a Tender service currently doesn't have the functionality to edit the notices to attach the contract to the UK7 that this notice is linked to. No additional conflicts assessment has been prepared as this was already completed during the tender, as this is not a formal modification then this is not required again.
6 agreed KPIs: Reactive Maintenance · Out of Hours Call Outs · Audits - Volume …
- Reactive Maintenance, Response to work orders for reactive repairs across the estate
- Out of Hours Call Outs, Response to Out of Hours issues that require a form of intervention
- Audits - Volume, Audits to be undertaken on completed reactive jobs
- Audits - Results, Completed audits to achieve set standards
- Electrical Tests, Number of shelter electrical tests completed
- Flag Positioning, Flags positioned correctly and within the required timeframe
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders · 4 at stage one | 2 | 0 | — |
Who bid
- wonBUS SHELTERS LTD.SME · Wales (Cymru)
- did not winR W SERVICES CONTRACTORS LIMITEDSME · West Midlands
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
2 commercial parties on the notice · 1 awarded- BUS SHELTERS LTD.Awarded supplier
- R W SERVICES CONTRACTORS LIMITEDBidder / tenderer
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Service Agreement, Highway Infrastructure Maintenance - Bus Shelters Ltd (2).pdf
Notices published for this procedure
- Contract change notice Contract change notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender