Find a TenderRequests to participate open Tender notice
Published 24 Sept 2026, 12:26 BST

Official UK procurement notice

Low Code No Code Platform

Authority: THAMES WATER UTILITIES LIMITED

Two-stageGoodsCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Published estimate£1,000,000≈ £333k / year · £1,200,000 inc. VAT
Submission deadline 3 Nov 202612:00 GMT · 7d 17h left
Clarification cut-off 23 Oct 202617:00 BST · questions to the authority
Contract term 3 yrsends 1 Feb 2030 · up to 1 Feb 2032 with extensions · starts 1 Feb 2027

What is being bought

Published requirement description

Thames Water is seeking to complete a tender to select and implement a modern Enterprise Low-Code/No-Code (LCNC) Platform to accelerate digital transformation, enable business-led innovation, and modernise how applications, workflows, automations, and business solutions are developed and managed across the organisation.

The opportunity lies in selecting an LCNC platform that will:

Enable Enterprise-Wide Innovation:

Provide a secure and scalable platform that enables business users and IT teams to collaboratively develop applications, automate processes, create digital solutions, and drive continuous improvement across the organisation.

Improve Operational Efficiency:

Reduce manual effort through workflow automation, business process orchestration, robotic process automation (RPA), AI-assisted development, and reusable components that accelerate solution delivery.

Strengthen Governance and Security:

Embed enterprise-grade governance, security controls, auditability, environment management, role-based access controls, and integration with existing identity and access management solutions to ensure compliance with Thames Water's regulatory and security requirements.

Support Scalable Application Development:

Enable the rapid development, deployment, and lifecycle management of applications ranging from simple departmental solutions to business-critical enterprise applications, while maintaining platform stability, performance, and supportability.

Facilitate Integration Across the Enterprise:

Provide seamless integration capabilities with existing Thames Water systems, including SAP, Microsoft 365, Azure, Salesforce, operational technologies, data platforms, and third-party applications through APIs, connectors, and integration services.

Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 3 November 2026 at 12:00 noon.

  • How the procedure runs: PSQ followed by ITN, shortlisting further based on written submissions to presentations and award.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£1,000,000
Contract period: 1 Feb 2027 – 1 Feb 2030 (3 yrs) · up to 1 Feb 2032 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: London, South EastEligibility: SME eligibleTurnover guideline: ~£665,451/yr≈ 2× annual value
Extensions: Thames Water envisages that the contract will be awarded for an initial term of 4 years with options to extend in whole or in part annually, up to a maximum overall term of 8 years.
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    ISO 27001

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 70%Price: 30%
Published sub-criteria (3)
  • Technical: 35%
  • Presentations: 35%
  • Commercial: 30%
Published award criteria (3)
  • Technical
  • Commercial
  • Presentations
Conditions of participation1
  • Technical & professional ability

    ISO 27001

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • Turnover usually expected at this size: about £665,451 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How THAMES WATER UTILITIES LIMITED buys Software package and information systems (CPV 48), and who usually turns up

THAMES WATER UTILITIES LIMITED’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Software package and information systems (CPV 48) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerTHAMES WATER UTILITIES LIMITED · all categories
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 2 of 5 known-size awards · market: division 48 · UK-wide, n=2,274
40%31%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Local means the winner is registered in the region where that award was delivered.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 6 of 8 known-location awards · market: division 48 · UK-wide, n=2,054
75%28%

Most of this buyer’s recorded winners were registered in the region where that award was delivered.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the bid deadline to the award date, on competitions that published both.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 7 decided notices · market: division 48 · UK-wide, n=243
168 days62 days

Half of these awards have an award date within 168 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

The market share is a minimum: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: 8 procurements with awards; rival share unknown · market: division 48 · UK-wide, n=3,611
—66%

Awards are recorded, but published direct routes and bid counts do not establish this buyer’s share.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyerNo bid counts published
The market379 lots with bid counts · division 48 · UK-wide
15% had one bid
Market · select a colour for counts
1 bid15%
Market: 58 of 379 lots with published bid counts.
2–331%
Market: 118 of 379 lots with published bid counts.
4–632%
Market: 120 of 379 lots with published bid counts.
7+22%
Market: 83 of 379 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer5 lots with estimate and award · all categories
0% below estimate
The market230 lots with estimate and award · division 48 · UK-wide
55% below estimate
Buyer / market · select a colour for counts
Below estimate0% / 55%
Buyer: 0 of 5 lots with an estimate and award. Market: 126 of 230 lots with an estimate and award.
Within ±2%100% / 25%
Buyer: 5 of 5 lots with an estimate and award. Market: 57 of 230 lots with an estimate and award.
Above estimate0% / 20%
Buyer: 0 of 5 lots with an estimate and award. Market: 47 of 230 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 4836 monthsSME suitablePublished estimate£1.0m

This lot lists more than one class in CPV 48. The comparison uses that group.

Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

4expected bids12% chance of a single bid
similar past contests in this category: 205
Forecast chances for this lot
1 bid12%
Chance this lot gets 1 bid: 12%. This is a forecast.
2–337%
Chance this lot gets 2–3: 37%. This is a forecast.
4–642%
Chance this lot gets 4–6: 42%. This is a forecast.
7+9%
Chance this lot gets 7+: 9%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 36 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£1.0mMatches estimate (54% chance)
36 comparable awards
Forecast compared with the buyer’s estimate
Middle 50%£1.0m
The middle half of likely prices meets at £1,000,000.
Estimate£1.0m
The buyer published an estimate of £1,000,000 for this lot.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

SupplierThis buyer’s earlier contractLotAward valueWhy listed
Computacenter (UK) LtdWorked for this buyerReseller Framework - IT Hardware and Software , Software renewals and Software Asset Managementnotice published Apr 2022Software Reseller—Similar wording and category
Software Software One UK LtdWorked for this buyerReseller Framework - IT Hardware and Software , Software renewals and Software Asset Managementnotice published Apr 2022Software Reseller—Similar wording and category
Bytes Software Services LtdWorked for this buyerReseller Framework - IT Hardware and Software , Software renewals and Software Asset Managementnotice published Apr 2022Software Reseller—Similar wording and category
Hardware - Specialist Computer Centre PlcWorked for this buyerReseller Framework - IT Hardware and Software , Software renewals and Software Asset Managementnotice published Apr 2022IT Hardware Reseller—Similar wording and category
SER Solutions United Kingdom LimitedWorked for this buyerEnterprise Content Management Product Selectionruns to Jun 2031—£5.0mSimilar wording and category

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Restricted route (Stage 2 ITT / Shortlist): Bidding is restricted to invited candidates who qualified at Stage 1. Uninvited suppliers cannot participate in this round.
SupplierWon in this categoryLive contractsAward vs estimate
1 panel places
£103m43 awards in 36m · last 2 months ago19 live · £2.0bn
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=1
9 panel places
£26m55 awards in 36m · last 1 months ago15 live · £3.3m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

11% above n=2
6 panel places
£14m70 awards in 36m · last this month22 live · £3.6m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

17% below n=6
3 panel places
£8.3m17 awards in 36m · last 1 months ago7 live · £3.6m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
11 panel places
£74m40 awards in 36m · last 1 months ago11 live · £303m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

13% below n=4
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Requests to participate open
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
24 Sept 2026, 12:26 BST
Last source update
20 Oct 2026, 09:27 BST
Award evaluation window
Submission end – 1 Feb 2027
Authority reference
TC2538
FTS notice number
2026/S 000-090524
Latest notice
Tender notice (UK4)
Classification (CPV)
Software package and information systems
Delivery area
London (UKI)South East (UKJ)
Official registry OCID
ocds-h6vhtk-07796a Find a Tender
How it runs

PSQ followed by ITN, shortlisting further based on written submissions to presentations and award.

How to participate & submission route

Official notice Submit via portal
Submission portal named on this notice: portal not identified
Electronic submission allowedLanguage: EN
Requests to participate (first stage)
3 Nov 2026, 12:00 GMT
Tender submission deadline
3 Nov 2026, 12:00 GMT
Clarification deadline
23 Oct 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

If you are interested in participating, please complete this form:

forms.cloud.microsoft/e/277rmKcg6w ↗

Published estimate £1,000,000 excludes VAT (£1,200,000 including VAT).

Timeline

24 Sept 2026 → 1 Feb 2027 · 6 dates
  1. Tender notice published32 days ago
    24 Sept 2026, 12:26 BST
  2. Latest notice published6 days ago
    20 Oct 2026, 09:27 BST
  3. Clarification questions by3 days ago
    23 Oct 2026, 17:00 BST
  4. Today
    26 Oct 2026
  5. Submission deadlinein 8 days
    3 Nov 2026, 12:00 GMT
  6. Contract startsin 97 days
    1 Feb 2027
  7. Award decision expected byin 98 days
    1 Feb 2027, 23:59 GMT

Notice history

2 events · 2 releases on Find a Tender · since 24 Sept 2026
  1. Tender notice published
    24 Sept 2026, 12:26 BST
    UK4
  2. Tender notice published
    20 Oct 2026, 09:27 BST
    UK4
Published amendments (1)

Please note the PSQ deadline is now 3 November 2026 at 12 noon. The deadline for clarifications is now 23 October 2026 at 5 pm.

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

THAMES WATER UTILITIES LIMITED

Contracting authorityPrivate utility GB-COH: 02366661 · GB-PPON: PNQQ-4647-DTCV Clearwater Court, Reading, South East, RG1 8DBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender