Find a TenderAwarded
Published 27 Mar 2024, 14:33 GMT

Official UK procurement notice

Management and delivery of a One-stop shop domestic retrofit service

Official notice

Authority: West Yorkshire Combined Authority (Local council)

ServicesOpen procedureSME suitable
Published estimate£20,000,000exc. VAT · 1 value update
Submissions closed 14 Feb 2025awarded 9 Jun 2025
Awarded to Energy Saving Trust Enterprises Limited

What is being bought

Published requirement description

CONTRACT AWARD

West Yorkshire Combined Authority is seeking to establish Homes Energy West Yorkshire as a trusted retrofit service, and is seeking a provider to implement, lead and deliver a ‘one-stop shop’ (OSS) which will enable all West Yorkshire residents (of all tenure types) and landlords to access impartial advice and information on domestic retrofit and energy efficiency. The OSS aims to provide a comprehensive, accessible service to support households through the retrofit process, addressing barriers to uptake and promoting sustainable energy use. The purpose of this commission is to appoint a provider to manage and deliver the OSS and its services, acting as a 'managing agent’. The managing agent will provide both advice and installation services. Consortium bids are permitted, with a consortium lead clearly identified. The contract is to be for an initial 5 year term with the option to extend up to a maximum period of 15 years.

CPV: Architectural, construction, engineering and inspection services · Building installation work · Electricity, heating, solar and nuclear energy · Energy-efficiency consultancy services · Repair and maintenance services for pumps, valves, taps and metal containers and machinery

The lotProcurement structure

single lot · value published
Lot #1West Yorkshire Combined Authority One Stop ShopAwardedPublished value£20,000,000

West Yorkshire Combined Authority is seeking to establish Homes Energy West Yorkshire as a trusted retrofit service, and is seeking a provider to implement, lead and deliver a ‘one-stop shop’ which will enable all West Yorkshire residents (of all tenure types) and landlords to access impartial advice and information on domestic retrofit and energy efficiency. The one stop shop is an initiative designed to address the gap in support for households in West Yorkshire's private housing sector, focusing on retrofitting and installing renewable energy solutions. With 82% of the region's 1.02 million households either owned or privately rented, there is a significant need for assistance in improving energy efficiency and reducing carbon emissions. The scheme responds to and delivers on the Mayor of West Yorkshire’s manifesto, to establish a one stop shop (OSS) in West Yorkshire. The OSS aims to provide a comprehensive, accessible service to support households through the retrofit process, addressing barriers to uptake and promoting sustainable energy use. By offering direct support and raising awareness of existing schemes, the OSS will enable these households to contribute to the region's overall sustainability goals and help achieve West Yorkshire's ambitious Net Zero target by 2038. The purpose of this commission is to appoint a provider to manage and deliver the OSS and its services, which will support West Yorkshire residents and private landlords to improve the energy efficiency of their home through installation of retrofit measures acting as a 'managing agent’. The managing agent will provide both advice and installation services. Consortium bids are permitted, with a consortium lead clearly identified. The contract is to be for an initial 5 year term with the option to extend up to a maximum period of 15 years.

Extensions: The Contract will consist of a 5 year initial Contract term with the option to extend the Contract for a further 10 years up to a maximum term of 15 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 700Price: 200Social value: 100
Published sub-criteria (8)
  • Resources and Capacity to Deliver: 200
  • Mobilisation and Methodology: 150
  • Equity, diversity and inclusion: 100
  • Quality and Performance: 250
  • Advice Service: 80
  • Surveys: 20
  • Installations: 100
  • Social Value: 100
Published award criteria (8)
  • Resources and Capacity to Deliver: 200
  • Mobilisation and Methodology: 150
  • Equity, diversity and inclusion: 100
  • Quality and Performance: 250
  • Social Value: 100
  • Advice Service: 80
  • Surveys: 20
  • Installations: 100
Lot distribution rule: A decision on the use of Lots will be determined following supplier engagement and prior to the publication of any tender opportunity.
What this means for your bid
  • Price carries 200 of 1000 points: a 10% discount moves about 20 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
27 Mar 2024, 14:33 GMT
Last source update
4 Jul 2025, 17:47 BST
Award evaluation window
31 Jan 2025 – …
Authority reference
93950
FTS notice number
2025/S 000-037590
Classification (CPV)
Architectural, construction, engineering and inspection servicesBuilding installation workElectricity, heating, solar and nuclear energyEnergy-efficiency consultancy servicesRepair and maintenance services for pumps, valves, taps and metal containers and machinery
Delivery area
Yorkshire & Humber (UKE4)
Official registry OCID
ocds-h6vhtk-044daf Find a Tender

Publisher note: Note: Estimated contracted expenditure by the Combined Authority (CA) as a result of the award of this contract opportunity is in relation to the provision of a managing agent service for advice only. Initial term Contract Award Value of £6,303,512.18. Estimated 15 year total Contract award value is stated as up to £20m as Contract is subject to extension and modification after expiry of the initial term. The awarded opportunity will also allow for the provision of installation services/works to the public as a consequence. However, such services/works are not deemed to be capable of being exclusively exploited by the awarded provider, and the CA will not control provision of these services/works. It is deemed that this procurement and resulting Contract arrangements, Contract expenditure and Contract risk is in accordance and subject to Public Contract Regulations 2015 and does not satisfy the criteria or definitions of a concession set out in Contract Concession Regulations 2016. There is no guarantee of public expenditure in connection with this contract, therefore the total value is not known however could be in excess of £500m.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
14 Feb 2025, 14:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
31 Jan 2025, 14:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Jul 2024 → 4 Jul 2025 · 4 dates
  1. Next notice expected
    1 Jul 2024, 00:00 BST
  2. Bids opened
    31 Jan 2025, 14:00 GMT
  3. Submission deadline
    14 Feb 2025, 14:00 GMT
  4. Notice published
    4 Jul 2025, 17:47 BST

Notice history

6 events · 4 releases on Find a Tender · since 16 Dec 2024
  1. Published value updated to £20,000,000
    16 Dec 2024, 15:16 GMT
    was £500,000,000
  2. Status changed to active
    16 Dec 2024, 15:16 GMT
  3. Procurement method changed
    16 Dec 2024, 15:16 GMT
  4. Deadline published: 31 Jan 2025, 14:00 GMT
    16 Dec 2024, 15:16 GMT
  5. Deadline moved to 14 Feb 2025, 14:00 GMT
    17 Jan 2025, 12:01 GMT
    +14 days · was 31 Jan 2025, 14:00 GMT
  6. Status changed to complete
    4 Jul 2025, 17:47 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineDate · IV.2.231 Jan 202514 Feb 2025+14 d

1 amendment published without a description.

Routine re-releases (4)
  • 2024-03: 1 release · 27 Mar 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £20,000,0001 contract exc. VAT
Bids received 108 from SMEs
Contracts signed 1latest 9 Jun 2025
Awarded toValueDateStatus
Energy Saving Trust Enterprises LimitedSubcontracting: Referral generation, Supply chain management, Supply chain management development leads.£20,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
10bids · 10 electronic · 10 from abroad8——

Contracting authority & participating public bodies

West Yorkshire Combined Authority

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 8876556 Wellington House, 40-50 Wellington Street, Leeds, Yorkshire & Humber, LS1 2DEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria