Official UK procurement notice
MH 0076 - Out of Hours Telephony Services
Authority: Midland Heart (Public body)
What is being bought
Published requirement descriptionMidland Heart is looking for a high quality solution for Out of Hours Telephony Services, from reputable providers that deliver a service that is demonstrably focused around the needs of Midland Heart and provide value for money for customers.Tenderers must express interest in tender provisions via the In-Tend e-tendering system (in-tendhost.co.uk/midlandheart/aspx/Home ↗). After having uploaded your submission, please ensure you click "Submit My Return" otherwise your bid will not be submitted and available to the buyer.Be advised that bids submitted in any other fashion other than through this e-tendering system will not be considered.
CPV: Communications control system · Telecommunications services · Telephone switchboards
The lotProcurement structure
single lot · value publishedLot #1Out of Hours telephony services within the West MidlandsAwardedPublished value£270,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 505
- Price: 50%
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 50 of 555 points: a 10% discount moves about 5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 20 Dec 2022, 17:02 GMT
- Last source update
- 4 Aug 2023, 13:03 BST
- Award evaluation window
- 24 Jan 2023 – …
- Authority reference
MH 0076- FTS notice number
2023/S 000-022742- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-039312Find a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
How it was run
Official notice- Submission deadline
- 23 Jan 2023, 17:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 24 Jan 2023, 09:00 GMT
Timeline
23 Jan 2023 → 4 Aug 2023 · 3 dates- Submission deadline23 Jan 2023, 17:00 GMT
- Bids opened24 Jan 2023, 09:00 GMT
- Notice published4 Aug 2023, 13:03 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete4 Aug 2023, 13:03 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Pinnacle FM LtdOut Of Hours Telephony Service Contract | £270,000 † | — | Awarded |
Contracts
Out Of Hours Telephony Service Contract · Pinnacle FM Ltd
- Signed
- 4 Aug 2023
- Value
- £270,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids · 5 electronic | 5 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Cabinet OfficeReview body
- Centre for Effective Dispute ResolutionMediation body
Bidders & participating suppliers
1 commercial party on the notice- Pinnacle FM LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria