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Published 26 May 2025, 08:55 BST

Official UK procurement notice

Next Generation on Train Wifi (Members of RM6370)

Official notice

Authority: LONDON NORTH EASTERN RAILWAY LIMITED (Public body)

GoodsOpen procedureAbove thresholdUtilitiesSME suitable
Published estimate£34,600,000≈ £4.3m / year · £41,520,000 inc. VAT
Submissions closed 16 Oct 2026
Next notice expected 1 Aug 2026
Contract term 8 yrsends 31 Dec 2034 · up to 30 Nov 2038 with extensions · starts 2 Jan 2027

What is being bought

Published requirement description

This Procurement is a Competitive Flexible Procedure open to members of the GCA Dynamic Market RM6370 Space Technology Solutions (supplierregistration.cabinetoffice.gov.uk/dm/RM6370 ↗)

LNER is looking to procure a new solution with the ability to provide LNER customers and on train staff with high-quality Wi-Fi on LNER's fleet of 65 trains:

The current fleet encompasses 43 x 9 car trains carrying up to 615 passengers and 22 x 5 car trains carrying up to 302 passengers. There will be additional 10 trains with similar numbers to the 9 car trains in the future.

The requirement covers the provision and installation of relevant hardware, delivery of end-user service and provision of data backhaul, also including authentication and data capture.

Tenderers must be members of the Dynamic Market RM6370 (supplierregistration.cabinetoffice.gov.uk/dm/RM6370 ↗ ) at the time of the tender response deadline with the following part numbers for their bids to be considered:

143 SATCOM User Terminal

205 Up-Link and Down-Link Services

210 Communication Services

235 SATCOM Ground Segment Services

236 SATCOM User Terminal Services

237 SATCOM - Management Services

240 SATCOM - Security Services

To meet this requirement applications to join the dynamic market must be submitted no later than 23/09/2026. Bidders who have not yet been admitted at time of their tender submission are requested to provide evidence of their application including the date of submission with their response

CPV: Business services: law, marketing, consulting, recruitment, printing and security · Computer equipment and supplies · Electrical machinery, apparatus, equipment and consumables; lighting · Environmental services · IT services: consulting, software development, Internet and support · Miscellaneous general and special-purpose machinery · Radio, television, communication, telecommunication and related equipment · Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment · Research and development services and related consultancy services · Telecommunications services · Training services

The lotProcurement structure

single lot · value published
Lot #1Renewal 8 yrsSMEPublished value£34,600,000
Contract period: 2 Jan 2027 – 31 Dec 2034 (8 yrs) · up to 30 Nov 2038 with extensionsValue: £34,600,000 exc. VAT · £41,520,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The initial contract covers the provision of Next Generation On Train Wifi for LNER's existing fleet of class 80x (Azuma) trains. The contract will contain an option to call off Next Generation On Train Wifi provision for additional LNER or other Train Operating Companies' trains of the same or different traction by LNER or Train Operating Companies. · The Operator may extend this Agreement for two periods of two years each, the first commencing on expiry of the Initial Term and the second commencing on expiry of the first Renewal Term The maximum duration of this Agreement, is the period from the Commencement Date to the date falling nine years after the Longstop Date (24 months from the commencement date)
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    Tenderers must be members of the Dynamic Market RM6370 (supplierregistration.cabinetoffice.gov.uk/dm/RM6370 ↗ ) at the time of the tender response deadline with the following part numbers for their bids to be considered:

    143 SATCOM User Terminal

    205 Up-Link and Down-Link Services

    210 Communication Services

    235 SATCOM Ground Segment Services

    236 SATCOM User Terminal Services

    237 SATCOM - Management Services

    240 SATCOM - Security Services

    To meet this requirement applications to join the dynamic market must be submitted no later than 23/09/2026. Bidders who have not yet been admitted at time of their tender submission are requested to provide evidence of their application including the date of submission with their response.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (5)
  • Specification Compliance: 20%
  • Solution implementation and governance: 20%
  • Continuous service improvement: 10%
  • Whole Life Contract Cost: 40%
  • Social Value: 10%
Published award criteria (5)
  • Specification Compliance
  • Solution implementation and governance
  • Continuous service improvement
  • Social Value
  • Whole Life Contract Cost
Conditions of participation1
  • Economic & financial standing

    Tenderers must be members of the Dynamic Market RM6370 (supplierregistration.cabinetoffice.gov.uk/dm/RM6370 ↗ ) at the time of the tender response deadline with the following part numbers for their bids to be considered:

    143 SATCOM User Terminal

    205 Up-Link and Down-Link Services

    210 Communication Services

    235 SATCOM Ground Segment Services

    236 SATCOM User Terminal Services

    237 SATCOM - Management Services

    240 SATCOM - Security Services

    To meet this requirement applications to join the dynamic market must be submitted no later than 23/09/2026. Bidders who have not yet been admitted at time of their tender submission are requested to provide evidence of their application including the date of submission with their response.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 May 2025, 08:55 BST
Last source update
10 Sept 2026, 09:19 BST
Award evaluation window
Submission end – 18 Dec 2026
Authority reference
RFQ000064 (LNER10027)
FTS notice number
2026/S 000-085646
Latest notice
Tender notice (UK4)
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and securityComputer equipment and suppliesElectrical machinery, apparatus, equipment and consumables; lightingEnvironmental servicesIT services: consulting, software development, Internet and supportMiscellaneous general and special-purpose machineryRadio, television, communication, telecommunication and related equipmentRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipmentResearch and development services and related consultancy servicesTelecommunications services
+1 moreTraining services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05262f Find a Tender
Contract terms summary

Undisputed invoices shall be paid within 30 days and Invoices should all be submitted electronically with a valid Purchase Order number quoted.Undisputed invoices shall be paid within 30 days and Invoices should all be submitted electronically with a valid Purchase Order number quoted.

Review and risk notes
Risks

Additional Information:

Where used throughout this notice, the meaning of Train Operating Companies includes all and any of those train operating companies who, currently or in the future, provide services for the carriage of passengers by railway:

a) under a franchise agreement with the Secretary of State within the meaning of section 23(3) of the Railways Act 1993 or

b) under, or secured under, the Secretary of State's duty in section 30(1) of the Railways Act 1993; or

c) in accordance with legislation which supersedes or amends the powers referred to in a) and b), including where such powers are transferred from the Secretary of State to another body.

The list of current providers of services for the carriage of passengers by railway under these provisions can be found at www.gov.uk/guidance/public-regi… ↗.

Novation or Assignment:

The contract may be novated or assigned by London North Eastern Railway to a Train Operating Company, or to DfT Operator Limited (company number: 07141122) or any successor parent company to a Train Operating Company, following a corporate restructuring or similar circumstance or any publicly owned operator of passenger services (currently intended to be Great British Railways).

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
16 Oct 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To Request to Participate in this tender please register on LNER's supplier portal - Oracle Fusion.

For new suppliers registering for this tender, please follow the link and register below:

tinyurl.com/LNERFusionRegistration ↗

If you already have an account registered, please email Procurement@lner.co.uk to request to be added to the tender project area. You will not be able to register a new account with the same company details.

Timeline

26 May 2025 → 2 Jan 2027 · 7 dates
  1. Planning notice published
    26 May 2025, 08:55 BST
  2. Market engagement141 days ago
    8 Jun 2026, 23:59 BST

    Please respond to the questionnaire at forms.office.com/e/iM1LkJPDnL ↗

    Please note, that this is not an invitation to tender at this stage, but intended to gain a better understanding of what is available in the market.

  3. Next notice expected87 days ago
    1 Aug 2026, 23:59 BST
  4. Tender notice published48 days ago
    10 Sept 2026, 09:19 BST
  5. Submission deadline12 days ago
    16 Oct 2026, 12:00 BST
  6. Today
    28 Oct 2026
  7. Award decision expected byin 51 days
    18 Dec 2026, 23:59 GMT
  8. Contract startsin 65 days
    2 Jan 2027

Notice history

3 events · 2 releases on Find a Tender · since 26 May 2025
  1. Pipeline notice published
    26 May 2025, 08:55 BST
    UK1
  2. Preliminary market engagement notice published
    8 May 2026, 16:35 BST
    UK2
  3. Tender notice published
    10 Sept 2026, 09:19 BST
    UK4

Contracting authority & participating public bodies

LONDON NORTH EASTERN RAILWAY LIMITED

Contracting authorityPublic undertaking GB-COH: 04659712 · GB-PPON: PQZP-5496-ZTHY West Offices, York, Yorkshire & Humber, YO1 6GAContact name, email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender