Official UK procurement notice
Pest Control Services Concession 2027-30
Authority: The District Council of Folkestone and Hythe (Local council)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionFolkestone and Hythe District Council (FHDC) on behalf of itself and Dover District Council and Thanet District Council wishes to select and appoint a suitable supplier for the provision of pest control services and invites organisations to submit a tender to meet the councils' requirements.
This tender will be conducted using a one-stage 'open' procedure.
This is a joint tender exercise between Folkestone and Hythe District Council, Dover District Council, and Thanet District Council. A single shared supplier will be selected for all three councils, but awarded a separate contract by each council individually.
The contract is anticipated to start 4 January 2027 and continue for a period of 3 years (with the option to extend for two further periods of 12 months each i.e. 3+1+1 years).
The estimated contract values for the initial 3-year term excluding VAT are £123,000 for Dover District Council, £69,000 for Folkestone and Hythe District Council, and £129,000 for Thanet District Council (total £321,000 excl. VAT).
The estimated contract values for the full 5-year term (including allowance for inflation) excluding VAT are £229,600 for Dover District Council, £128,800 for Folkestone and Hythe District Council, and £240,800 for Thanet District Council (total rounded to £600,000 excl. VAT).
- Not divided into lots: Appointing a single provider for all 3 districts provides a financially secure service allowing the provider to offer advantageous pricing.
- The authority expects to re-tender this requirement around 1 Jun 2030, 23:59 BST.
CPV: Pest-control services
The lotProcurement structure
single lot · value publishedLot #1CancelledRenewalPublished value£600,000
- Technical & professional ability
The Contractor shall be a member of the British Pest Control Association or another relevant professional body in relation to pest control
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- best practice: 10%
- operations: 10%
- complaints: 6%
- added value and innovation: 4%
- Total 5-year tender sum for Standard Rate prices: 30%
- Total 5-year tender sum for Discounted Rate prices: 30%
- cost control: 10%
Published award criteria (7)
- Total 5-year tender sum for Standard Rate prices: based on estimated volumes
- Total 5-year tender sum for Discounted Rate prices: based on estimated volumes (Discounted Rates for qualifying benefit recipients)
- best practice: Explain how you will ensure you meet and maintain best practice within industry standards. Your answer should include • how you ensure changes in regulations and regulatory updates are implemented; • an outline of your Quality Assurance systems; • an outline of your company Health & Safety systems; • any other relevant accreditations; and • any relevant Professional Membership(s). Max 750 words
- cost control: The service seeks to provide competitive rates residents within the districts. Explain how you will control costs and manage economic risk to ensure the service is both competitive and financially viable. Your answer should include: • how you will ensure the service is accessible to all sectors of the community (e.g. concessions for vulnerable households and eligibility); • how you will monitor costs; and • what statistical information you can provide to support the payment mechanism. Max 750 words
- operations: Explain your approach for ensuring the delivery of the three contracts. Your answer should include: • An outline mobilisation plan covering all 3 contracts (narrative explanation required. Illustrations/charts exempt from word count); • How you will resource the contract; • How you will notify the relevant council(s) of escalated infestations and/or other issues (e.g. public health risk, damage to social housing properties, etc); • An outline of your triage and booking process; • An outline of your emergency call-out process including o what criteria you use to classify an emergency; and o your Out of Hours process for emergencies. • How you ensure service continuity for staff sickness, equipment failure, severe weather, etc. Max 1000 words
- complaints: Provide an outline of your complaints procedure. Your answer should include: • a diagram of your complaints process including target timeframes; • when and how you would involve the relevant council(s); and • how this process is communicated to clients. Max 500 words
- added value and innovation: Explain how your organisation will bring added value to these contracts. For example your answer might include: • operational practices to enhance service quality; • innovative solutions for more effective treatments; • use of technology; • how your approach enhances customer satisfaction; • practices to reduce the risk of future infestations; or • any other relevant information about how you will introduce additional value to the contract. NB: your answer to this question can include references to information provided in answers to other questions. Max 500 words
- Technical & professional ability
The Contractor shall be a member of the British Pest Control Association or another relevant professional body in relation to pest control
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Concession
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · next expected 1 Jun 2030
- First published
- 14 Oct 2026, 16:10 BST
- Last source update
- 19 Oct 2026, 15:10 BST
- Award evaluation window
- Submission end – 10 Dec 2026
- FTS notice number
2026/S 000-097176- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0787e7Find a Tender
- Risks
Local Government Reorganisation (LGR) may result in significant changes to the Authority's structure, responsibilities, or service requirements during the term of any resulting contract. The Authority reserves the right to vary the terms of the contract, or to exercise its right to terminate the contract early in accordance with the contract's standard termination provisions (as set out in the draft Terms and Conditions at Appendix D). The Authority does not accept any liability or responsibility for any costs incurred by a tenderer (whether directly or otherwise) in relation to the preparation or submission of an offer, or any potential loss of earnings or profits if the contract is varied or terminated early as a result of the review.
How it was run
Official notice- Submission deadline
- 17 Nov 2026, 13:00 GMT
- Clarification deadline
- 9 Nov 2026, 23:59 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted via the Kent Business Portal (www.kentbusinessportal.org.uk/respond/2C9Z446974 ↗) . We cannot accept tenders returned by post or email.
Timeline
14 Oct 2026 → 4 Jan 2027 · 6 dates- Tender notice published12 days ago14 Oct 2026, 16:10 BST
- Latest notice published7 days ago19 Oct 2026, 15:10 BST
- Today26 Oct 2026
- Clarification questions byin 14 days9 Nov 2026, 23:59 GMT
- Submission deadlinein 22 days17 Nov 2026, 13:00 GMT
- Award decision expected byin 45 days10 Dec 2026, 23:59 GMT
- Contract startsin 69 days4 Jan 2027
Notice history
4 events · 3 releases on Find a Tender · since 14 Oct 2026- Tender notice published14 Oct 2026, 16:10 BSTUK4
- Tender notice published15 Oct 2026, 16:24 BSTUK4
- Procurement termination notice published19 Oct 2026, 15:10 BSTUK12
- Status changed to cancelled19 Oct 2026, 15:10 BST
Published amendments (1)
Estimated contract values in the procurement description were stated in the incorrect order. This has been corrected (no change to the values themselves).
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 19 Oct 2026 | CancelledTender withdrawn due to errors on UK4 Tender Notice (contract incorrectly identified as above threshold). A new tender has been published: see notice 2026/S 000-098592 (OCID ocds-h6vhtk-078b02). |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- Dover District CouncilContracting authorityPublic authority - sub-central government
- THANET DISTRICT COUNCILContracting authorityPublic authority - sub-central government
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications tender documents are available from www.kentbusinessportal.org.uk
Notices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender