Official UK procurement notice
Procurement to Appoint an Energy Services Company for Woolwich Leisure Centre
Authority: Royal Borough of Greenwich (Local council)
What is being bought
Published requirement descriptionProcurement:
The Royal Borough of Greenwich (the "Authority") is conducting a procurement to appoint an Energy Services Company ("ESCO") to deliver heating and cooling services via a newly constructed energy centre ("Energy Centre") located within Woolwich Leisure Centre, SE19 ("Leisure Centre"). The Authority intends to award a concession contract to the successful supplier (the "Contract").
The ESCO will assume full commercial responsibility for the provision of the relevant services to all connected customers. This will include maintenance and repair obligations of the Energy Centre, capital replacement, metering, billing, customer services, and management of customer supply agreements.
At this stage, the Authority expects that the successful supplier will be required to:
- operate and maintain the Energy Centre and a distribution network up to consumer terminals from Autumn 2026 for a period of 25 years;
- supply heating to the Leisure Centre and the adjacent Tramshed building;
- adopt infrastructure and supply heating to an adjacent residential development comprising circa 500 flats and circa 1,000 sqm. of non-residential space, as it becomes operational. The residential development is expected to become operational between 2027-2031);
- supply cooling to the Leisure Centre; and
- manage all customer-facing services including metering, billing, and customer support.
In addition, the ESCO may be required to supply electricity to the Leisure Centre and integral café, with billing to the respective operators.
The ESCO will bear all operational risk in relation to the Energy Centre and will be responsible for capital investment, service delivery, and customer management throughout the duration of the Contract.
At this stage, the list of requirements above is indicative only and contains the broad categorisation of requirements rather than particulars. Suppliers should assume that the requirements actually required will be broadly within the scope of the requirements listed above but this may also include extensions to related or ancillary services. The actual scope of the requirements may be narrower than that set out above.
Further details of the Authority's requirements are set out in the Request to Participate.
Additional Information
The estimated value set out in this notice is an estimate only and is in no way guaranteed or final. For the purposes of this notice, the total contract value is expressed as being inclusive of VAT. However, suppliers will need to determine for themselves what rates of VAT apply to the concession services to be supplied under the Contract. The associated tender documents for this opportunity contain more specific information. The dates referred to in this notice are also estimates only.
The Authority may refine the award criteria set out below at any stage of the procurement process in accordance with Section 24 of the Procurement Act 2023.
The Authority held a market engagement event on 23 June 2025 pursuant to Section 16 of the Procurement Act 2023. The event was carried out in order to discuss the Authority's aims and strategy for the procurement, the proposed heating and metering strategy as well as the background to the project with interested organisations. Participation in the market engagement event is not a requirement for future progress in the procurement.
The Authority is using the Proactis Rego platform to carry out this procurement. To obtain further information, please record your interest on Proactis Rego at: supplierlive.proactisp2p.com/Account/Login ↗. Procurement Reference: RBG/P/1000088.
- How the procedure runs: This Tender Notice is for the award of a concession contract (the "Contract") using the competitive flexible procedure in accordance with section 20 of the Procurement Act 2023. The procurement process leading to the award of the Contract will comprise four stages: (1) Procurement Specific Questionnaire ("PSQ"); (2) Invitation to Submit Outline Proposals ("ISOS"); (3) Invitation to Negotiate ("ITN") and negotiation between the Authority and the suppliers; and (4) Invitation to Submit Final Tenders ("ISFT"). Stage 1: Procurement Specific Questionnaire Under Stage 1, all interested organisations will be required to complete a PSQ. The PSQ is available to download via the Portal at: https://supplierlive.proactisp2p.com/Account/Login. Interested organisations are required to submit their completed PSQs via the Portal by no later than 25th March 2026, 12:00pm. The Authority will invite a maximum of five suppliers (i.e. the five highest scoring suppliers identified at Stage 1) to submit outline solutions. The award criteria that will be applied to identify the highest scoring suppliers at Stage 1 is set out in the Request to Participate. The outcome of Stage 1 will be communicated to each supplier that has submitted a compliant PSQ response. Stage 2: Invitation to Submit Outline Proposals Under Stage 2, the Authority will issue an ISOS to the shortlisted suppliers. The ISOS will invite the shortlisted suppliers to submit outline solutions to the Authority by completing questions set out within the ISOS. Once the deadline to submit outline solutions has passed, the Authority will evaluate and provide interim feedback on suppliers' responses to the ISOS. Full details relating to this stage of the procurement will be set out in the ISOS which will be issued to the shortlisted suppliers following the conclusion of Stage 1. Stage 3: Invitation to Negotiate Under Stage 3, the Authority will issue an ITN to the shortlisted suppliers. The ITN will invite the shortlisted suppliers to attend negotiation sessions with the Authority and articulate how the negotiation sessions will be conducted. The purpose of the negotiation sessions is to help suppliers refine their proposals before they are invited to submit a further interim proposal. Following the conclusion of the negotiation sessions, the Authority will invite the suppliers to submit a refined solution. The Authority will then evaluate suppliers' refined solutions, provide feedback to the shortlisted suppliers and invite a maximum of three suppliers (i.e. the three highest scoring suppliers identified at Stage 3) to proceed to the final stage of the procurement unless, for example: (a) there are equal scoring suppliers, in which case the Authority may invite more than three suppliers; or (b) fewer than three refined solutions are received, in which case the Authority may invite fewer than three suppliers. The award criteria that will be applied to identify the highest scoring suppliers at Stage 3 is summarised in the Award Criteria Table set out above. Full details relating to this stage of the procurement will be communicated to the shortlisted suppliers following the conclusion of Stage 2. Stage 4: Invitation to Submit Final Tenders Under Stage 4, the Authority will issue an ISFT to the shortlisted suppliers. The ISFT will invite the shortlisted suppliers to submit their final tenders for evaluation. Once the deadline to submit final tenders has passed, the Authority will evaluate suppliers' final tenders in accordance with the pre-disclosed award criteria and evaluation methodology set out in the ISFT in order to identify the most advantageous tender that will be awarded the Contract. Full details relating to this stage of the procurement will be communicated to the shortlisted suppliers following the conclusion of Stage 3. The Authority may refine the award criteria set out above at any stage of the procurement process (i.e. at Stage 1, 2, 3 or 4) in accordance with Section 24 of the Procurement Act 2023.
CPV: District heating · Energy and related services · Other sources of energy supplies and distribution
The lotProcurement structure
single lot · value publishedLot #1Published value£28,000,000
- Condition of participationshortlisting
Maximum five suppliers
Selection criteria:
Please refer to the Request to Participate and the description of the competitive flexible procedure below for further details.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- ESCO Capability: 10%
- Customer Service Capabilities (Including Response Times): 10%
- Operation and Maintenance Capabilities: 10%
- Enhancement / Deviation from Proposed Commercial and Legal Terms - Commentary: 20%
- Proposed Heat Tariff / Capital Contribution: 40%
- Social Value: 10%
Published award criteria (6)
- Enhancement / Deviation from Proposed Commercial and Legal Terms - Commentary
- ESCO Capability
- Customer Service Capabilities (Including Response Times)
- Operation and Maintenance Capabilities
- Social Value
- Proposed Heat Tariff / Capital Contribution
- Condition of participationshortlisting
Maximum five suppliers
Selection criteria:
Please refer to the Request to Participate and the description of the competitive flexible procedure below for further details.
- Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- ConcessionUtilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 30 May 2025, 10:46 BST
- Last source update
- 26 Feb 2026, 15:03 GMT
- Award evaluation window
- Submission end – 14 Dec 2026
- FTS notice number
2026/S 000-013614- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-052971Find a Tender
- How it runs
This Tender Notice is for the award of a concession contract (the "Contract") using the competitive flexible procedure in accordance with section 20 of the Procurement Act 2023.
The procurement process leading to the award of the Contract will comprise four stages: (1) Procurement Specific Questionnaire ("PSQ"); (2) Invitation to Submit Outline Proposals ("ISOS"); (3) Invitation to Negotiate ("ITN") and negotiation between the Authority and the suppliers; and (4) Invitation to Submit Final Tenders ("ISFT").
Stage 1: Procurement Specific Questionnaire
Under Stage 1, all interested organisations will be required to complete a PSQ. The PSQ is available to download via the Portal at: supplierlive.proactisp2p.com/Account/Login ↗. Interested organisations are required to submit their completed PSQs via the Portal by no later than 25th March 2026, 12:00pm.
The Authority will invite a maximum of five suppliers (i.e. the five highest scoring suppliers identified at Stage 1) to submit outline solutions. The award criteria that will be applied to identify the highest scoring suppliers at Stage 1 is set out in the Request to Participate. The outcome of Stage 1 will be communicated to each supplier that has submitted a compliant PSQ response.
Stage 2: Invitation to Submit Outline Proposals
Under Stage 2, the Authority will issue an ISOS to the shortlisted suppliers. The ISOS will invite the shortlisted suppliers to submit outline solutions to the Authority by completing questions set out within the ISOS.
Once the deadline to submit outline solutions has passed, the Authority will evaluate and provide interim feedback on suppliers' responses to the ISOS.
Full details relating to this stage of the procurement will be set out in the ISOS which will be issued to the shortlisted suppliers following the conclusion of Stage 1.
Stage 3: Invitation to Negotiate
Under Stage 3, the Authority will issue an ITN to the shortlisted suppliers. The ITN will invite the shortlisted suppliers to attend negotiation sessions with the Authority and articulate how the negotiation sessions will be conducted. The purpose of the negotiation sessions is to help suppliers refine their proposals before they are invited to submit a further interim proposal.
Following the conclusion of the negotiation sessions, the Authority will invite the suppliers to submit a refined solution. The Authority will then evaluate suppliers' refined solutions, provide feedback to the shortlisted suppliers and invite a maximum of three suppliers (i.e. the three highest scoring suppliers identified at Stage 3) to proceed to the final stage of the procurement unless, for example: (a) there are equal scoring suppliers, in which case the Authority may invite more than three suppliers; or (b) fewer than three refined solutions are received, in which case the Authority may invite fewer than three suppliers. The award criteria that will be applied to identify the highest scoring suppliers at Stage 3 is summarised in the Award Criteria Table set out above.
Full details relating to this stage of the procurement will be communicated to the shortlisted suppliers following the conclusion of Stage 2.
Stage 4: Invitation to Submit Final Tenders
Under Stage 4, the Authority will issue an ISFT to the shortlisted suppliers. The ISFT will invite the shortlisted suppliers to submit their final tenders for evaluation.
Once the deadline to submit final tenders has passed, the Authority will evaluate suppliers' final tenders in accordance with the pre-disclosed award criteria and evaluation methodology set out in the ISFT in order to identify the most advantageous tender that will be awarded the Contract.
Full details relating to this stage of the procurement will be communicated to the shortlisted suppliers following the conclusion of Stage 3.
The Authority may refine the award criteria set out above at any stage of the procurement process (i.e. at Stage 1, 2, 3 or 4) in accordance with Section 24 of the Procurement Act 2023.
How it was run
Official notice- Requests to participate (first stage)
- 25 Mar 2026, 12:00 GMT
- Submission deadline
- 25 Mar 2026, 12:00 GMT
- Clarification deadline
- 12 Mar 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
The Authority is using the Proactis Rego platform to carry out this procurement. To obtain further information, please record your interest on Proactis Rego at:
supplierlive.proactisp2p.com/Account/Login ↗
The project reference will be RBG/P/1000088. Please use this to find the opportunity once signing up.
Timeline
30 May 2025 → 4 Jan 2027 · 8 dates- Planning notice published30 May 2025, 10:46 BST
- Market engagement23 Jun 2025, 23:59 BST
Purpose of the event:
The market engagement event is an opportunity for the Royal Borough of Greenwich (RBG) to advise the market of what we are seeking to procure, the expectations of ESCO, provide an overview of the procurement process and allow prospective bidders to ask questions.
The event will take place at The Woolwich Town Hall (Wellington Street, Woolwich, SE18 6PW) on 23rd June 2025 at 9am.
Refreshments:
Basic refreshments (tea, coffee, water) will be provided at the event.
How to join the event:
If you wish to join the event, please email jack.dinnadge@royalgreenwich.gov.uk to confirm by providing the attendees names & organisation you represent. Please note, due to space availability, only 3 attendees per organisation can attend.
What we will cover in the event:
The event will consist of a brief overview provided by the Assistant Director of Place & Growth, this will cover
- Background of the project and journey to date.
- Summary of the heat network plant and infrastructure
- Tendering strategy.
- An overview of the procurement process
- Questions and answers.
Estimated summary runtime below -
- 9:00 - 9:30 Attendees' arrival
- 9:30 - 10:30 Presentation
- 10:30 - 11:30 Q&A Session
How long the event will last:
The event is expected to last no longer than 3 hours
Getting to the event:
The event will be held in Committee Rooms at the Woolwich Town Hall, Wellington St, London SE18 6HQ.
The following transport lines have routes that pass near Woolwich Town Hall
- Bus: 161, 177, 422, 472, 53.
- Train: Elizabeth into Woolwich. Southeastern, Thameslink into Woolwich Arsenal. DLR. Into Woolwich Arsenal
- River Bus: WOOLWICH FERRY.
- Car: Parking available in Calderwood Street Car Park (Monk St, London SE18 6JT) or Tesco (Grand Depot Rd, London SE18 6HQ)
- Tender notice published257 days ago13 Feb 2026, 16:37 GMT
- Latest notice published244 days ago26 Feb 2026, 15:03 GMT
- Clarification questions by230 days ago12 Mar 2026, 12:00 GMT
- Submission deadline217 days ago25 Mar 2026, 12:00 GMT
- Today28 Oct 2026
- Award decision expected byin 47 days14 Dec 2026, 23:59 GMT
- Contract startsin 67 days4 Jan 2027
Notice history
6 events · 3 releases on Find a Tender · since 30 May 2025- Preliminary market engagement notice published30 May 2025, 10:46 BSTUK2
- Tender notice published13 Feb 2026, 16:37 GMTUK4
- Published value published: £28,000,00013 Feb 2026, 16:37 GMT
- Status changed to active13 Feb 2026, 16:37 GMT
- Procurement method changed13 Feb 2026, 16:37 GMT
- Tender notice published26 Feb 2026, 15:03 GMTUK4
Published amendments (1)
Extension provided for Stage 1 submission deadline. This has subsequently changed the process timetable. Please see the updated RTP document on https://supplierlive.proactisp2p.com/Account/Login
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender