Find a TenderAwardedContract award notice

Published 30 Apr 2025, 14:31 BST

Official UK procurement notice

Provision of Managed Service Provider for University of Birmingham Core Systems

Official notice

Authority: THE UNIVERSITY OF BIRMINGHAM (Education)

Framework agreementServicesCompetitive flexible procedureAbove threshold

Sectors: IT Services & Software (72) Delivery: West Midlands (UKG31)

Framework ceiling (notional)£2,828,000framework ceiling, not attributable revenue

Submissions closed 29 May 2025awarded 2 Oct 2025

Award (standstill) to Fusion Practices Ltd

Framework period 2 yrsends 1 Jan 2028 · up to 1 Jan 2030 with extensions · starts 1 Jan 2026

What is being bought

Published requirement description

The University of Birmingham is seeking a Managed Service Provider (MSP) that offers both functional and technical support for its core systems suite.

Please refer to the attached documentation for the full specification of requirements.

How the procedure runs: Please refer to Tender Documentation.

CPV: Application service providers

How this framework works

From the published notice

Type: Closed framework
Call-offs: call-offs are awarded directly to appointed suppliers, without further competition
Places: up to 1 suppliers · 3 bids received (3.0 per place) · 1 appointed (full)
Framework period: 2 yrs · up to 4 yrs from 1 Jan 2026

Published description of the framework

Prices will be fixed for the framework term

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 2 yrsPublished value£2,828,000

Contract period: 1 Jan 2026 – 1 Jan 2028 (2 yrs) · up to 1 Jan 2030 with extensionsValue: £2,828,000 exc. VAT · £3,393,600 inc. VAT

Delivery: West Midlands

Extensions: Two, one-year extension options is built in to the tender opportunity. The extension will be subject to performance reviews and is subject to the agreement of both parties.

72416000 Application service providers

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 80%Price: 15%Environmental: 5%

Published sub-criteria (8)

Management of the Contract: 5%
Technical: 5%
Quality: 3%
Service: 7%
Functional Resource: 41%
Technical Resource: 19%
Cost/Price: 15%
Sustainability: 5%

Published award criteria (8)

Management of the Contract
Sustainability
Technical
Quality
Service
Functional Resource
Technical Resource
Cost/Price

What this means for your bid

Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
“Provision of Managed Service Provider for University of Birmingham…” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Competitive flexible procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 30 Apr 2025, 14:31 BST
Last source update: 2 Oct 2025, 11:23 BST
Award evaluation window: Submission end – 1 Sept 2025
Authority reference: FRAM0490/25
FTS notice number: 2025/S 000-018044
Latest notice: Contract award notice (UK6)
Classification (CPV): Application service providers
Delivery area: West Midlands (UKG31)
Official registry OCID: ocds-h6vhtk-050a51 Find a Tender

How it runs: Please refer to Tender Documentation.

How it was run

Official notice

Run through: In-tend · Who buys & how to bid on In-tend

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Appointment period ends: 29 May 2025, 00:59 BST
Clarification deadline: 20 May 2025, 16:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/universityofbirmingh… ↗

Timeline

30 Apr 2025 → 1 Jan 2026 · 8 dates

Tender notice published
30 Apr 2025, 14:31 BST
Clarification questions by
20 May 2025, 16:00 BST
Admission / appointment period endsperiod end, not a bid countdown
29 May 2025, 00:59 BST
Award decision expected by
1 Sept 2025, 00:59 BST
Assessment summaries sent392 days ago
2 Oct 2025, 00:00 BST
Latest notice published392 days ago
2 Oct 2025, 11:23 BST
Standstill ends380 days ago
13 Oct 2025, 23:59 BST
Contract starts301 days ago
1 Jan 2026

Notice history

5 events · 2 releases on Find a Tender · since 30 Apr 2025

Tender notice published
30 Apr 2025, 14:31 BST
UK4
Contract award notice published
2 Oct 2025, 11:23 BST
UK6
Status changed to complete
2 Oct 2025, 11:23 BST
Procurement method changed
2 Oct 2025, 11:23 BST
Contract signature expected
21 Oct 2025, 23:59 BST
scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 11 award · see the list ↓

Bids received 3

Named bidders 3published on the award notice

Awarded to	Value	Date	Status
Fusion Practices LtdSMEManaged Service Provider for University of Birmingham Core Systems1 Jan 2026 – 1 Jan 2028 · up to 1 Jan 2030Extensions: Optional 2 one year extensions	£1,030,903	2 Oct 2025standstill to 13 Oct 2025	Standstill

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3final-stage tenders	0	0	—

Who bid

did not winPwC LLP · Greater London
did not winCoforge UK limited · Greater London
wonFusion Practices LimitedSME · Greater London

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

THE UNIVERSITY OF BIRMINGHAM

Contracting authorityPublic authority - sub-central government GB-COH: RC000645 Edgbaston, Birmingham, West Midlands, B15 2TTContact name, email

Framework contractors & participating bidders

3 commercial parties on the notice · 1 awarded

Coforge UK limitedBidder / tenderer 8 Fenchurch Place, London, London, EC3M 4AJ
Fusion Practices LimitedFramework contractorGB-COH: 07103004 24 St. John Street, London, London, EC1M 4AYContact email
PwC LLPBidder / tendererGB-COH: 02648481 8 Fenchurch Place, London, London, WC2N 6RH

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender2 Oct 2025, 11:23 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender30 Apr 2025, 14:31 BST