Find a TenderAwarded
Published 13 Jan 2022, 22:55 GMT

Official UK procurement notice

Technology Business Partnering Delivery Partner (TBPDP)

Official notice

Authority: Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency (Central government)·Consortium: 7 public authorities

Framework agreement3 lotsServicesRestricted procedureMax 3 lots per supplier
Framework ceiling (notional)£813,000,000total for 3 lots · framework ceiling, not attributable revenue
Submissions closed 24 Feb 2022awarded 10 Feb 2025
Lots 3max 3 won per supplier
Framework period 2 yrsends 21 Dec 2025 · extension options published · starts 22 Dec 2023

What is being bought3 lots · detail below

Published requirement description

1.2 This ITT was made available to suppliers Shortlisted in Stage 1 of the itt_75394, Development Partner to implement a Data Platform tender that was published through CCS Digital Outcomes 6 framework (Tenderers) and are interested in tendering for the opportunity in Stage 2 advertised in the notice inviting offers for the provision of Development Partner to implement a Data Platform and associated services to the Combined Authority (the Services)

CPV: Information technology services · Market and economic research; polling and statistics · Research laboratory services · Research services

How this framework works

From the published notice
Bids received
999 bids received · 7 suppliers appointed
Framework period
2 yrs from 22 Dec 2023

Lots and requirements (3)Procurement structure

3 lots · all with a published value · win at most 3 of them · evaluation weights differ by lot
Lot #1Digital OutcomesAwardedRenewal UK, North East +3 2 yrsPublished value£788,000,000

Continuation of the current services

Contract period: 22 Dec 2023 – 21 Dec 2025 (2 yrs)
Delivery: UK, North East, Yorkshire & Humber, London, Northern Ireland · NORTH EAST (ENGLAND)
Extensions: Optional 12 month extensionVariant bids: not allowed
Lot #2User Research StudiosCancelledRenewal UKPublished value£10,000,000

User research will inform the development of all government digital services. User

research studios suppliers will provide:

  • user research studio hire in the right location on specific dates; with the

required technical facilities to enable observation and recording of people as they

engage with designs, prototypes and live public sector services.

Delivery: UK
Extensions: Optional 12 month extensionVariant bids: not allowed
Lot #3User Research ParticipantsCancelledRenewal UKPublished value£15,000,000

All government digital services will:

  • use research to develop a deep knowledge of who the service users are and what that means for the design of the service,
  • have a plan for ongoing user research and usability testing to continuously seek feedback from users to improve the service. User research participants suppliers must provide:
  • access to user research participants who best reflect the users of a service.
Delivery: UK
Extensions: Optional 12 month extensionVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · Digital Outcomes70%20%10%
2 · User Research Studios100%——
3 · User Research Participants100%——
Conditions of participation1
  • Suitability

    Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.

What this means for your bid
  • Price carries 20 points on every lot: a 10% discount moves about 2 points.
  • “Technology Business Partnering Delivery Partner (TBPDP)” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
13 Jan 2022, 22:55 GMT
Last source update
3 Sept 2025, 11:29 BST
Award evaluation window
24 Feb 2022 – …
Authority reference
C229878
FTS notice number
2025/S 000-053472
Classification (CPV)
Information technology servicesMarket and economic research; polling and statisticsResearch laboratory servicesResearch services
Delivery area
UKNorth East (UKC)Yorkshire & Humber (UKE4)London (UKI32)Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-030ae9 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Initial term of the contract: 24 months Optional extension: 12 months

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
24 Feb 2022, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
24 Feb 2022, 15:01 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Feb 2022 → 3 Sept 2025 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    24 Feb 2022, 15:00 GMT
  2. Bids opened
    24 Feb 2022, 15:01 GMT
  3. Contract starts
    22 Dec 2023
  4. Notice published
    3 Sept 2025, 11:29 BST

Notice history

13 events · 14 releases on Find a Tender · since 24 Apr 2023
  1. Status changed to complete
    24 Apr 2023, 13:53 BST
  2. Buyer details updated
    24 Apr 2023, 13:53 BST
  3. Buyer details updated
    18 Jul 2024, 14:05 BST
  4. Buyer details updated
    5 Aug 2024, 12:05 BST
  5. Buyer details updated
    9 Oct 2024, 15:37 BST
  6. Buyer details updated
    16 Dec 2024, 14:48 GMT
  7. Procurement method changed
    14 Jan 2025, 14:46 GMT
  8. Buyer details updated
    14 Jan 2025, 14:46 GMT
  9. Buyer details updated
    11 Feb 2025, 16:56 GMT
  10. Buyer details updated
    28 Mar 2025, 13:49 GMT
  11. Buyer details updated
    23 May 2025, 16:31 BST
  12. Buyer details updated
    12 Aug 2025, 15:59 BST
  13. Buyer details updated
    3 Sept 2025, 11:29 BST
Routine re-releases (14)
  • 2025-03: 2 releases · 3 Mar 2025, 28 Mar 2025
  • 2025-02: 1 release · 11 Feb 2025
  • 2025-01: 1 release · 14 Jan 2025
  • 2024-12: 1 release · 16 Dec 2024
  • 2024-10: 1 release · 9 Oct 2024
  • 2024-08: 1 release · 5 Aug 2024
  • 2024-07: 1 release · 18 Jul 2024
  • 2023-09: 1 release · 4 Sept 2023
  • 2023-04: 1 release · 24 Apr 2023
  • 2022-01: 1 release · 13 Jan 2022

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 999
Contracts signed 14latest 10 Feb 2025

14 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £813,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Development Partner to implement a Data Platform

    Signed
    10 Feb 2025
    Value
    £396,550
    Period
    … – 21 Dec 2025
    Status
    active
  • Web Presence Redevelopment and One Stop Shop Digital Platform Stage 2

    Signed
    13 Dec 2024
    Value
    £467,040
    Period
    … – 21 Dec 2025
    Status
    active
  • T23/0112 Culture Connect Data Observatory

    Signed
    15 Jul 2024
    Value
    £231,200
    Period
    … – 21 Dec 2025
    Status
    active
  • T23/0112 Culture Connect Data Observatory

    Signed
    15 Jul 2024
    Value
    £231,200
    Period
    … – 21 Dec 2025
    Status
    active
  • Technology Business Partnering Delivery Partner (TBPDP)

    Signed
    22 Dec 2023
    Value
    £25,440,000
    Period
    18 Dec 2023 – 17 Dec 2025
    Status
    active
    • Change Increase in value of the call-off contract, Need for additional works, services or supplies by the original contractor/concessionaire: UKHSA have utilised the contract value and have obtained approval to increase the value by up to 50% under PCR Reg 72(1)(b)(ii)
  • Technology Business Partnering Delivery Partner (TBPDP)

    Signed
    22 Dec 2023
    Value
    £29,040,000
    Period
    22 Dec 2023 – 21 Dec 2025
    Status
    active
    • Change Increase in value of the call-off contract, Need for additional works, services or supplies by the original contractor/concessionaire: UKHSA have utilised the contract value and have obtained approval to increase the value by up to 50% under PCR Reg 72(1)(b)(ii)
  • Provision of Technology Portfolio Client-side Partner

    Signed
    11 Sept 2023
    Value
    £10,790,000
    Period
    11 Sept 2023 – 10 Sept 2025
    Status
    active
    • Change Contract value uplift, Need for additional works, services or supplies by the original contractor/concessionaire: UKHSA have utilised the contract value and have obtained approval to increase the value by up to 50% under PCR Reg 72(1)(b)(ii)
  • Provision of Technology Portfolio Client-side Partner

    Signed
    11 Sept 2023
    Value
    £14,375,038
    Period
    11 Sept 2023 – 10 Sept 2026
    Status
    active
    • Change Contract value Uplift and time extension, Need for additional works, services or supplies by the original contractor/concessionaire: An increase in the Call-Off Contract Value and extension of the Call-Off Expiry Date is required to support the additional requirements required by UKHSA
  • Contract 004627-2025-1-1

    Signed
    8 Aug 2023
    Value
    £1,875,000
    Period
    … – 21 Dec 2025
    Status
    active
    • Change This contract was a call-off contract awarded following a further competition under Lot 1 of the CCS RM1043.8 Digital Outcomes 6 Framework. The contract has been modified as per VEAT notice 2024/S 000-030912 to increase the value by up to £625,000 i.e. 50% of the original awarded contract value. The new contract value is now £1,875,000. This is the first modification to this contract. The modification was completed in accordance with Regulation 72 (1)(b) and meets all of the following conditions: (b) for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor— (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, or (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract;, Need for additional works, services or supplies by the original contractor/concessionaire: This modification meets these conditions as the additional services must continue to be technically compatible with what has already been developed by the Contractor under this contract and to change contractor as this point would cause significant inconvenience and a substantial duplication of costs to procure replacement services. The value of this modification (£625k) also does not exceed 50% of the original contract value (£1.25m).
  • Contract 007716-2025-1-1

    Signed
    8 Aug 2023
    Value
    £2,500,000
    Period
    … – 21 Dec 2025
    Status
    active
    • Change This contract was a call-off contract awarded following a further competition under Lot 1 of the CCS RM1043.8 Digital Outcomes 6 Framework. The contract was previously modified to increase the value by £625,000 (50% of the original awarded value) as per VEAT notice 2024/S 000-030912. The contract has now been modified as per VEAT notice 2025/S 000-005665 to increase the value by up to a further £625,000 i.e. 50% of the original awarded contract value. The new contract value is now £2,500,000. The modification was completed in accordance with Regulation 72 (1)(b) and meets all of the following conditions: (b) for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor— (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, or (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract;, Need for additional works, services or supplies by the original contractor/concessionaire: This modification meets these conditions as the additional services must continue to be technically compatible with what has already been developed by the Contractor under this contract and to change contractor at this point would cause significant inconvenience and a substantial duplication of costs to procure replacement services. The value of this modification (£625k) also does not exceed 50% of the original contract value (£1.25m).
  • Contract 048144-2025-1-1

    Signed
    8 Aug 2023
    Value
    £3,125,000
    Period
    … – 21 Dec 2025
    Status
    active
    • Change This contract was a call-off contract awarded following a further competition under Lot 1 of the CCS RM1043.8 Digital Outcomes 6 Framework. The contract was previously modified to increase the value by £625,000 (50% of the original awarded value) as per VEAT notice 2024/S 000-030912 and a further modification to increase the value by £625,000 (50% of the original awarded value) as per VEAT notice 2025/S 000-005665. The contract has now been modified as per VEAT notice 2025/S 000-005665 to increase the value by up to a further £625,000 i.e. 50% of the original awarded contract value. The new total contract value is now £3,125,000. The modification was completed in accordance with both Regulation 72 (1)(b) and 72 (1)(c) and meets all of the following conditions: (b) for additional works, services or supplies by the original contractor that have become necessary and were not included in the initial procurement, where a change of contractor— (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, or (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority, provided that any increase in price does not exceed 50% of the value of the original contract; (c)where all of the following conditions are fulfilled:— (i)the need for modification has been brought about by circumstances which a diligent contracting authority could not have foreseen; (ii)the modification does not alter the overall nature of the contract; (iii)any increase in price does not exceed 50% of the value of the original contract or framework agreement., Need for additional works, services or supplies by the original contractor/concessionaire: This modification meets these conditions as the additional services must continue to be technically compatible with what has already been developed by the Contractor under this contract and to change contractor at this point would cause significant inconvenience and a substantial duplication of costs to procure replacement services. The need for this modification was also brought about by circumstances which a diligent contracting authority could not have foreseen. Particularly it could not have been foreseen that significant funding would be re-allocated to allow the further development of this platform. The overall nature of the contract is not altered, and the value of this modification (£625k) also does not exceed 50% of the original contract value (£1.25m).
  • Contract 011661-2023-1

    Signed
    28 Jun 2022
    Value
    ceiling above
    Period
    … – 21 Dec 2025
    Status
    active
  • Contract 026014-2023-1

    Signed
    28 Jun 2022
    Value
    ceiling above
    Period
    … – 21 Dec 2025
    Status
    active
  • Contract 040461-2024-RM1043.8-1

    Signed
    28 Jun 2022
    Value
    ceiling above
    Period
    28 Jun 2022 – 27 Mar 2026
    Status
    active
    • Change CCS proposes to extend the Framework Agreement for a period of nine (9) months from its scheduled expiry date. The extended Framework Agreement will expire on 27/03/2026., Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Due to the recent decision made by Government to delay the implementation of the Procurement Act 23, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement. In order to enable CCS to ensure its portfolio is ready for the new implementation date of 24/02/2025, and to safeguard the significant work already completed in the development of the replacement agreement under the new regulations, CCS proposes to extend the Framework Agreement for a period of nine (9) months from its scheduled expiry date. The extended Framework Agreement will expire on 27/03/2026.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Digital Outcomes999bids · 999 electronic · 999 from abroad———

Contracting authority & participating public bodies

5 public bodies on the notice

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

Contracting authorityCentral Government 10 South Colonnade, London, London, E14 4PUContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • High Court of England and WalesReview body London
  • The High CourtReview body London
  • The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitionsReview body Belfast

Framework contractors & participating bidders

10 commercial parties on the notice
  • ACCENTURE (UK) LIMITEDFramework contractor04757301 30 Fenchurch Street, London, North East, EC3M 3BD
  • INFORMED SOLUTIONS LIMITEDFramework contractor02755304 The Old Bank, Old Market Place, Altrincham, Altrincham, UK, WA14 4PA
  • Mediaworks UK LimitedFramework contractor Gateshead, North East
  • See Contracts Finder Notice for full supplier listFramework contractor 9th Floor, The Capital Building, Old Hall Street, Liverpool, UK, L3 9PPContact email, phone
  • See Contracts Finder Notice for full supplier listFramework contractor 9th Floor, The Capital, Old Hall Street, Liverpool, UK, L3 9PPContact email, phone
  • TPXimpact LimitedFramework contractor06472420 2-4 The Hickman Building, 2nd Floor (South), Whitechapel Road, London, United Kingdom, E1 1EW, London, London, E1 1EWContact email, phone
  • TPXimpact LimitedFramework contractor06472420 2-4 The Hickman Building, 2nd Floor (South), Whitechapel Road, London,, London, London
  • Turner and Townsend Infrastructure LimitedFramework contractor Leeds, Yorkshire & Humber
  • Version 1 SolutionsFramework contractor Birmingham, UKContact email
  • Version 1 Solutions LtdFramework contractor Birmingham, UKContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria