Official UK procurement notice
The Servicing, Maintenance & Repair of Passenger Lifts
Authority: London Borough of Hillingdon (Local council)
What is being bought
Published requirement descriptionThe London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Passenger Lifts and LOLER inspections ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of circa 116 assets covering General Needs Housing, Sheltered Housing, Supported Housing and Corporate sites.
The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated.
Summey of Services provided;
Planned and preventative maintenance
Responsive maintenance
Minor Repairs and component replacements
Major Repairs and component replacements
SAFed supplementary inspections/testing
Where works are not covered by the agreed rates within pricing schedule, The Contractor shall price on an open book pricing basis, providing a transparent cost breakdown including labour, materials, plant, subcontractors, overheads, and profit. Cost records shall be available for audit upon request. There is no guarantee that additional works will be awarded under this contract, and Hillingdon Council reserves the right to appoint alternative contractors where it deems necessary.
The anticipated contract duration will be 3 years with options to extend for a further 2+2 years.
Potential modifications during the contract term
- Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter.
- Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.
- The right to additional purchases while the contract is valid.
- There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case.
- These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract.
- The authority expects to re-tender this requirement around 13 May 2029, 23:59 BST.
CPV: Lift-maintenance services · Lifts
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£2,520,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 13 May 2029
- First published
- 17 Apr 2026, 13:52 BST
- Last source update
- 14 May 2026, 10:52 BST
- Award evaluation window
- Submission end – 5 Aug 2026
- FTS notice number
2026/S 000-044277- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-068558Find a Tender
How it was run
Official notice- Submission deadline
- 8 Jun 2026, 13:00 BST
- Clarification deadline
- 1 Jun 2026, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
We would encourage all interested parties to register for free at supplierlive.proactisp2p.com ↗ where this opportunity will be advertised and the tender pack be made available.
Timeline
17 Apr 2026 → 1 Nov 2026 · 8 dates- Planning notice published194 days ago17 Apr 2026, 13:52 BST
- Market engagement181 days ago30 Apr 2026, 23:59 BST
To participate in our Pre-Market Engagement exercise please email to the following:
Please quote "Passenger Lifts - market engagement" in the email title.
(do not include any marking material)
You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire.
We would encourage all interested parties to register for free at supplierlive.proactisp2p.com ↗ where this opportunity will be advertised in due course.
- Next notice expected175 days ago6 May 2026, 23:59 BST
- Tender notice published168 days ago14 May 2026, 10:52 BST
- Clarification questions by149 days ago1 Jun 2026, 13:00 BST
- Submission deadline142 days ago8 Jun 2026, 13:00 BST
- Award decision expected by84 days ago5 Aug 2026, 23:59 BST
- Today29 Oct 2026
- Contract startsin 2 days1 Nov 2026
Notice history
5 events · 2 releases on Find a Tender · since 17 Apr 2026- Preliminary market engagement notice published17 Apr 2026, 13:52 BSTUK2
- Tender notice published14 May 2026, 10:52 BSTUK4
- Status changed to active14 May 2026, 10:52 BST
- Procurement method changed14 May 2026, 10:52 BST
- Deadline published: 8 Jun 2026, 13:00 BST14 May 2026, 10:52 BST
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications We would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised and the tender pack will be made available.
- Technical specifications
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender