Find a TenderClosedTender notice
Published 17 Apr 2026, 13:52 BST

Official UK procurement notice

The Servicing, Maintenance & Repair of Passenger Lifts

Official notice

Authority: London Borough of Hillingdon (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£2,520,000≈ £700k / year · £2,520,000 inc. VAT
Submissions closed 8 Jun 2026
Next notice expected 6 May 2026
Contract term 3 yrsends 31 Oct 2029 · up to 31 Oct 2033 with extensions · starts 1 Nov 2026

What is being bought

Published requirement description

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Passenger Lifts and LOLER inspections ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of circa 116 assets covering General Needs Housing, Sheltered Housing, Supported Housing and Corporate sites.

The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated.

Summey of Services provided;

Planned and preventative maintenance

Responsive maintenance

Minor Repairs and component replacements

Major Repairs and component replacements

SAFed supplementary inspections/testing

Where works are not covered by the agreed rates within pricing schedule, The Contractor shall price on an open book pricing basis, providing a transparent cost breakdown including labour, materials, plant, subcontractors, overheads, and profit. Cost records shall be available for audit upon request. There is no guarantee that additional works will be awarded under this contract, and Hillingdon Council reserves the right to appoint alternative contractors where it deems necessary.

The anticipated contract duration will be 3 years with options to extend for a further 2+2 years.

Potential modifications during the contract term

  • Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter.
  • Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.
  • The right to additional purchases while the contract is valid.
  • There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case.
  • These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract.
  • The authority expects to re-tender this requirement around 13 May 2029, 23:59 BST.

CPV: Lift-maintenance services · Lifts

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEPublished value£2,520,000
Contract period: 1 Nov 2026 – 31 Oct 2029 (3 yrs) · up to 31 Oct 2033 with extensionsValue: £2,520,000 exc. VAT · £2,520,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: • Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter. • Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative. • There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case. • These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract. · The anticipated contract duration will be 3 years with options to extend for a further 2+2 years subject to performance and the requirements of the authority.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 50%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 13 May 2029
First published
17 Apr 2026, 13:52 BST
Last source update
14 May 2026, 10:52 BST
Award evaluation window
Submission end – 5 Aug 2026
FTS notice number
2026/S 000-044277
Latest notice
Tender notice (UK4)
Classification (CPV)
Lift-maintenance servicesLifts
Delivery area
London (UKI74)
Official registry OCID
ocds-h6vhtk-068558 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Jun 2026, 13:00 BST
Clarification deadline
1 Jun 2026, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

We would encourage all interested parties to register for free at supplierlive.proactisp2p.com ↗ where this opportunity will be advertised and the tender pack be made available.

Timeline

17 Apr 2026 → 1 Nov 2026 · 8 dates
  1. Planning notice published194 days ago
    17 Apr 2026, 13:52 BST
  2. Market engagement181 days ago
    30 Apr 2026, 23:59 BST

    To participate in our Pre-Market Engagement exercise please email to the following:

    mbreen@hillingdon.gov.uk

    Please quote "Passenger Lifts - market engagement" in the email title.

    (do not include any marking material)

    You will then be sent a short market engagement questionnaire, please then complete and return this by the stated deadline in the questionnaire.

    We would encourage all interested parties to register for free at supplierlive.proactisp2p.com ↗ where this opportunity will be advertised in due course.

  3. Next notice expected175 days ago
    6 May 2026, 23:59 BST
  4. Tender notice published168 days ago
    14 May 2026, 10:52 BST
  5. Clarification questions by149 days ago
    1 Jun 2026, 13:00 BST
  6. Submission deadline142 days ago
    8 Jun 2026, 13:00 BST
  7. Award decision expected by84 days ago
    5 Aug 2026, 23:59 BST
  8. Today
    29 Oct 2026
  9. Contract startsin 2 days
    1 Nov 2026

Notice history

5 events · 2 releases on Find a Tender · since 17 Apr 2026
  1. Preliminary market engagement notice published
    17 Apr 2026, 13:52 BST
    UK2
  2. Tender notice published
    14 May 2026, 10:52 BST
    UK4
  3. Status changed to active
    14 May 2026, 10:52 BST
  4. Procurement method changed
    14 May 2026, 10:52 BST
  5. Deadline published: 8 Jun 2026, 13:00 BST
    14 May 2026, 10:52 BST

Contracting authority & participating public bodies

London Borough of Hillingdon

Contracting authorityPublic authority - sub-central government GB-PPON: PHZZ-4724-NYPH Civic Centre, Uxbridge, London, UB8 1UWContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsWe would encourage all interested parties to register for free at https://supplierlive.proactisp2p.com/ where this opportunity will be advertised and the tender pack will be made available.
  • Technical specifications tenderTechnical specifications

Notices published for this procedure