Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 91–105 · every procedure in the catalogue, any stage.

  1. AwardedNegotiated procedure with prior call for competition

    Smart Meter Optimised Digital Billing & Customer Management System

    SEVERN TRENT WATER LIMITED · West Midlands

    Severn Trent Water will be undertaking the deployment and integration of a smart meter optimised digital billing & customer management system. This will also enable the delivery of per capita consumption (PCC) reductions through smart meter…

    Awarded to Kraken Technologies Limited

    • Customer Relation Management software development services
    • Billing system
    • Customer Relation Management software package
    • +4
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #040c91
  2. Planned · expected · not yet published

    Parks Management System

    City & County of Swansea · Local authority · Wales (Cymru)

    The Parks and Cleansing Service of Swansea Council is looking to replace its current Parks Management System and would like to gain a better understanding of the benefits and functionality offered via external software solutions. Modernisat…

    • Customer Relation Management software package
    • Contact management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #040b15
  3. Closed Negotiated procedure with prior call for competition

    Customer Smart Video

    Wales & West Utilities Limited · South West England, Wales (Cymru)

    Wales and West Utilities (WWU) prides itself on offering customers high levels of service which are fully inclusive and offer choice to customers on how they interact with WWU. In addition to traditional telephone, written, email, text and …

    • Customer Relation Management software package
    Value
    Not published
    Term
    3 years
    Submit via
    Jaggaerlogin required
    Published
    #03fa1e
  4. CancelledOpen procedure

    Provision of an Integrated Student Admissions System

    University of the Highlands and Islands · Education · Scotland

    The University of the Highlands and Islands (UHI) has a requirement for the Provision of an Integrated Student Admissions System. It should be noted that this contract is being tendered by the University of the Highlands and Islands, on beh…

    • Software package and information systems
    • Customer Relation Management software package
    Value
    £351k
    Term
    5 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #03de7c
  5. AwardedAward procedure without prior publication of a call for competition

    Salesforce Licencing

    The Hyde Group · Housing · Nationwide (UK)

    Early renewal of Salesforce licencing contract.

    Awarded to Salesforce UK Limited

    • Customer Relation Management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03e392
  6. AwardedOpen procedure

    CRM & Billing System

    Portsmouth Water Limited · South East England

    Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …

    Awarded to Kraken Technologies Limited

    • Customer Relation Management software development services
    • Billing system
    • Communication and multimedia software package
    • +15
    Value
    £14m
    Term
    6 years
    Submit via
    portal not identified
    Published
    #037537
  7. Planned · expected · not yet published

    Customer Experience Platform: Prior Information Notice

    London Borough of Barnet · Local authority · Greater London

    This event is an opportunity for London Borough of Barnet to present their requirements for a new Customer Experience Platform and to explain to vendors how they can be part of this.

    • Customer Relation Management software package
    • Communication software package
    Value
    £250k
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03e113
  8. Planned · expected · not yet published

    PRO004729-Contract-Goods-Innovation Labs 5

    United Utilities Water Limited · North West England

    United Utilities want to tackle our key business challenges so we can provide better, more cost effective services for customers. That means building relationships with businesses who share our vision, ambition and appetite for innovation. …

    • Software package and information systems
    • Analytical or scientific software development services
    • Analytical, scientific, mathematical or forecasting software development services
    • +20
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03c959
  9. Closed Competitive procedure with negotiation

    Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)

    ARRIVA UK TRAINS LIMITED · Yorkshire and the Humber, West Midlands

    A private Procurement is being conducted XC Trains Limited (XC) and Grand Central Railway Company Limited (GC) will be conducting a joint private tender for the provision of outsourced Delay Repay Software to (a) standardise and improve the…

    • Customer Relation Management software package
    Value
    £1.1m
    Term
    4 years
    Submit via
    portal not identified
    Published
    #03c8b3
  10. AwardedOpen procedure

    Provision for a customer relationship management (CRM) system

    Chief Executive’s Service · Wales (Cymru)

    Torfaen County Borough Council (TCBC) requirements are for a customer relationship management (CRM) system. This will be for an initial period of three years with the option to extend up to a further 24 months in total, further information …

    Awarded to Abavus Ltd.

    • IT services: consulting, software development, Internet and support
    • Content management software package
    • Customer Relation Management software development services
    • +4
    Value
    £380k
    Term
    3 years
    Submit via
    ProContract (Due North)login required
    Published
    #037df0
  11. Closed Negotiated procedure with prior call for competition

    SWR Customer Interaction Management Solution (CIM)

    FIRSTGROUP HOLDINGS LIMITED · Greater London, South West England

    FirstGroup Holdings Ltd. (Known as FGH) on behalf of its subsidiary company, "First MTR South Western Trains Ltd (SWR)" is approaching the market to procure a Customer Interaction Management (CIS) Solution to support their Customer Contact …

    • Customer Relation Management software package
    Value
    £950k
    Term
    3 years
    Submit via
    portal not identified
    Published
    #03a41a
  12. AwardedOpen procedure

    CONTRACT AWARD: The Provision of a CRM and MDM Solution

    Buckinghamshire Council · Local authority · South East England

    The Contract is for the provision of a corporate, modern Customer Relationship Platform (CRM) that supports the Council’s vision of a “Customer First” culture. The Council's vision is to give residents more free time by making everything th…

    Awarded to Abavus Ltd.

    • Software package and information systems
    • Customer Relation Management software development services
    • Customer Relation Management software package
    • +1
    Value
    Not published
    Term
    5 years
    Submit via
    portal not identified
    Published
    #03605f
  13. Planned · expected · not yet published

    Proprietary Customer Relationship Management (CRM) System

    The Royal Borough of Windsor and Maidenhead Council · Local authority · South East England

    The Royal Borough of Windsor & Maidenhead (RBWM) is inviting expressions of interest from providers of proprietary (not open source) Customer Relationship Management (CRM) systems. If your organisation provides such systems and is intereste…

    • Customer Relation Management software package
    • Communication software package
    • Contact management software package
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #03a26e
  14. AwardedOpen procedure

    Halton Housing - CRM and Customer Portal Software and Associated Services

    Halton Housing · North West England

    This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of …

    Awarded to DB Group Limited (t/a Esuasive)

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • Sales, marketing and business intelligence software package
    Value
    £750k
    Term
    4 years
    Submit via
    In-tendlogin required
    Published
    #034047
  15. AwardedRestricted procedure

    Self-Service Customer Portal (471-AHL)

    NSAH (Alliance Homes) Ltd · South West England

    Procurement for the provision of Self-Service Customer Portal. Full details are available through the Alliance Homes e-Tendering portal:https://in-tendhost.co.uk/alliancehomes

    Awarded to HALLNET LIMITED

    • Application service providers
    • Content management software package
    • Customer Relation Management software package
    • +1
    Value
    £390k
    Term
    3.5 years
    Submit via
    In-tendlogin required
    Published
    #033712