Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

Syntax:"exact phrase"cleaning OR cateringsoftware -consultancy(cleaning OR catering) AND hospitalgovern*admin+defenceocds-…

More filters
How
What
WhoA buyer type and a specific contracting authority are alternatives: choosing one clears the other.
When & money
Reset

All records

Showing 1–25 · every procedure in the catalogue, any stage.

  1. Awarded · Competitive flexible procedureFramework10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services

    Crescent Purchasing Consortium Limited · Charity · Nationwide (UK)

    CPC have established a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework is open to members of CPC, listed at https://www.thecpc.ac.uk/members, including…

    Awarded to ARBOR EDUCATION PARTNERS LIMITED, Advanced Business Solutions, Arbor Education Partners Group Ltd +16 more · 10 awards

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +20
    Value
    £46mceiling, not a contract size
    Term
    2 yearsup to 4 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #066891
  2. Closes · 20 days leftOpen procedureSME · VCSE suitable

    The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

    South Yorkshire Mayoral Combined Authority · Local authority · Yorkshire and the Humber

    The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • Subscription services
    • +1
    Value
    £300k
    Term
    3.5 years
    Submit via
    ProContract (Due North)login required
    Published
    #07891b
  3. Awarded · Competitive flexible procedureUtilitiesSME suitable

    Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

    Thameslink Southern Great Northern Limited (TSGN) · Greater London

    The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms wi…

    Awarded to Access UK Ltd

    • Customer Relation Management software development services
    Value
    £900k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    Delta eSourcingpublic page
    Published
    #068a59
  4. Closes · 52 days leftCompetitive flexible procedure

    PRO005158-Services-Contract-System Integrator : Billing and CRM

    United Utilities Water Limited · delivery region not published

    System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, …

    • Customer Relation Management software development services
    • Data services
    • Software configuration services
    • +3
    Value
    £10m
    Term
    5 years
    Submit via
    EU-Supply (CTM)public page
    Published
    #077807
  5. Awarded · Direct awardSME · VCSE suitable

    North Northamptonshire Council - Customer Relationship Management Solution

    North Northamptonshire Council · Local authority · East Midlands

    North Northamptonshire Council (hereafter referred to as the "Council") are extending their current provision with Placecube Limited for a Customer Relationship Management solution for the Council's customised applications.

    Awarded to Placecube Limited

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #068439
  6. AwardedBelow threshold - unknown

    Contract for the Provision of a CRM System and an Employment Support Module

    Surrey County Council · Local authority · South East England

    To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal runni…

    Awarded to Alcium Software

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #066ca0
  7. Awarded · Competitive flexible procedureFramework2 lotsSME · VCSE suitable

    YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO

    Yorkshire Purchasing Organisation · Nationwide (UK), Yorkshire and the Humber

    YPO have appointed a supplier onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only. Estimated Contract Value: The Contract has an estimated …

    Awarded to CLARITAS SOLUTIONS LIMITED, DELAWARE DIGITAL LLP, Deloitte +9 more · 2 awards

    • Customer Relation Management software development services
    Value
    £4.0mceiling, not a contract size
    Term
    5 yearsup to 10 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #04ed37
  8. Planned

    Pre-Enrolment CRM Solution

    University of Huddersfield · Education · Yorkshire and the Humber

    This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not pr…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    • IT services: consulting, software development, Internet and support
    • +3
    Value
    £0
    Term
    10 years
    Submit via
    portal not identified
    Published
    #06af0c
  9. Award pending · decided Open procedureSME · VCSE suitable

    The Provision of a Leisure Management CRM Solution & Related Hardware

    Chorley Council · Local authority · North West England

    Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …

    Intended award to Gladstone MRM Limited · 2 awards

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Value
    £280k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #05ec2a
  10. AwardedAward procedure without prior publication of a call for competition

    Customer Engagement Platform Creation

    VIVID Housing Ltd · Charity · South East England

    Creation of customer engagement platform (contract award is a call-off from G-Cloud 14 framework)

    Awarded to GRANICUS-FIRMSTEP LIMITED

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #06a6b7
  11. AwardedOpen procedureFramework5 lots

    GIS Software

    Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber

    GIS Software for NDA

    Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards

    • Software package and information systems
    • Accounting software development services
    • Agricultural, farming, fishing, forestry and related products
    • +87
    Value
    £1.8bnceiling, not a contract size
    Term
    Not published
    Submit via
    portal not identified
    Published
    #030693
  12. PlannedSME suitable

    CRM System

    Community Housing · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Community Housing are looking to implement an effective customer to include: 1. Customer Relationship Management which will be used by our contact centre to deliver a high rate of first-time fix for customers whether it is a new call or a c…

    • Customer Relation Management software package
    • Customer Relation Management software development services
    Value
    Not published
    Term
    3 years
    Submit via
    portal not identified
    Published
    #06856c
  13. No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +20
    Value
    £46m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #066897
  14. No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    • Facilities management software package
    • Compliance software package
    • Configuration management software package
    • +20
    Value
    £46m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #0668a2
  15. No award madeCompetitive flexible procedure10 lotsSME · VCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +20
    Value
    £46m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #0668a9
  16. Awarded · Direct award

    Contact Relations Platform 2025

    ORE Catapult · delivery region not published

    The purpose of this direct award is to appoint Hubspot to provide ORE Catapult’s Contact Relations Platform (CRM). It is cloud hosted and owned / developed by Hubspot themselves. It allows the business to manage contacts for all areas the b…

    Awarded to HUBSPOT UK HOLDINGS LIMITED

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0674b4
  17. Closed Competitive flexible procedureSME suitable

    Customer Relationship Management (CRM) and a Marketing Automation platform

    Prifysgol Bangor / Bangor University · Education · Wales (Cymru)

    The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from…

    • Customer Relation Management software development services
    Value
    £3.6m
    Term
    5 yearsup to 7 years with extensions
    Submit via
    Sell2Waleslogin required
    Published
    #06688b
  18. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Value
    £300k
    Term
    4 years
    Submit via
    Public Contracts Scotlandlogin required
    Published
    #0520de
  19. AwardedAward procedure without prior publication of a call for competition

    MBC-1098 Customer Relations Management System

    Melton Borough Council · Local authority · East Midlands

    Melton Borough Council procured a single provider through the CCS G Cloud-14 framework, to develop and deliver an IT solution for Customer Services to deliver the following: 1. Enable staff, councillors, partner agencies and customers to ac…

    Awarded to IEG4

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #065cd2
  20. Awarded · Competitive flexible procedure

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to Alemba Ltd

    • Miscellaneous software package and computer systems
    • Computer platforms
    • Customer Relation Management software development services
    • +1
    Value
    £750k
    Term
    2 yearsup to 5 years with extensions
    Submit via
    In-tendlogin required
    Published
    #04fc4b
  21. AwardedAward procedure without prior publication of a call for competition

    Salesforce Service Cloud Voice

    Places for People on behalf of PfP & Anchor Hanover Group · Nationwide (UK)

    Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products.…

    Awarded to Salesforce UK Limited

    • Customer Relation Management software development services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #060958
  22. Closed Below threshold - open competition

    CRM Migration Support

    WEST MIDLANDS GROWTH COMPANY LIMITED · West Midlands

    The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultan…

    • Customer Relation Management software development services
    Value
    £100k
    Term
    8 months
    Submit via
    In-tendlogin required
    Published
    #05f215
  23. Planned · expected · not yet publishedSME · VCSE suitable

    Corporate Software and Related Products and Services

    Crescent Purchasing Consortium Limited · Nationwide (UK)

    This is an information gathering exercise named Preliminary Market Engagement. The purpose of this exercise is to gather information from suppliers who provide Corporate Software and Related Products and Services outlined within the documen…

    • Facilities management software package
    • Compliance software package
    • Configuration management software package
    • +21
    Value
    £40m
    Term
    2 yearsup to 4 years with extensions
    Submit via
    portal not identified
    Published
    #05cc6d
  24. AwardedBelow threshold - limited competition

    Software as a service solution for capturing data on customer interactions

    The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published

    A software as a service solution for capturing data on customer interactions such as ticket purchases.

    Awarded to Open Loyalty

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #05a9e8
  25. Awarded · Open procedureSME · VCSE suitable

    Customer Relationship Management (CRM) Project

    Askham Bryan College · Education · Nationwide (UK)

    Askham Bryan College seeks to procure a Customer Relationship Management (CRM) system to support marketing and student recruitment efforts, with the goal of driving student number growth. The system will enable effective lead capture, nurtu…

    Awarded to Global Data Management UK Ltd t// Data Harvesting

    • Customer Relation Management software development services
    Value
    £250k
    Term
    3 yearsup to 7 years with extensions
    Submit via
    MultiQuotelogin required
    Published
    #051de4