Engaging Young People · UK public procurement notice

Engaging Young People.

Purpose of This L&D Requirement

This learning and development programme is different from the work coach routeway and is designed to:

• Strengthen Work Coaches' confidence and competence in engaging 16-24 year olds
• Provide practical, evidence based techniques tailored to youth needs
• Improve the quality and consistency of youth focused interventions
• Enhance customer experience, participation, and employment outcomes
• Ensure our district remains aligned with national priorities for youth employment

The Learning and Development offer is intended for Work Coaches (EO grade) who support 16-24 year olds. This group represents a broad mix of experience levels and requires training that is accessible, practical, and adaptable to varying levels of existing capability.

The L&D product should include:

• A training session focused on youth engagement, motivation, and effective employment coaching for young people.
• Clear learning outcomes and practical tools that Work Coaches can immediately apply in interactions with 16-24 year olds.
• Evidence based models and techniques, appropriate for DWP and the Youth Offer context.
• Scenario based learning and case studies reflecting the real challenges young people face in the labour market today.
• An evaluation approach that enables DWP to measure learning impact and confidence gains.

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