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Published 1 Mar 2024, 19:37 GMT

Official UK procurement notice

GMCA 911 Net Zero: Housing Retrofit Framework Agreement

Official notice

Authority: Greater Manchester Combined Authority (Local council)·Consortium: 2 public authorities

Framework agreement17 lotsWorksOpen procedureSME suitable
Sectors: Petroleum products, fuel, electricity and other sources of energy (09)Electrical machinery, apparatus, equipment and consumables; lighting (31)Industrial machinery (42)
+3 moreConstruction Materials & Prefab (44)Construction & Civil Engineering (45)Architecture & Engineering (71)
 Delivery: UK
Framework ceiling (notional)£1,000,000,000total for 17 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 17 Sept 2024awarded 8 Aug 2025
Lots 17see the lot list below

What is being bought17 lots · detail below

Published requirement description

The Greater Manchester Combined Authority (GMCA) has created a Framework Agreement to meet the needs of public sector organisations and their agencies and bodies, registered housing providers, Community Interest Groups, education providers and third sector organisations (the 'Contracting Authorities') for requirements covering the retrofit of domestic public and private properties in England with Energy Efficiency Measures and low carbon technology.

CPV: Building consultancy services · Building installation work · Cooling and ventilation equipment · Customer services · Customer survey services · Customer-care services · Energy and related services · Energy-efficiency consultancy services · Heat pumps · Heating, ventilation and air-conditioning installation work · Installation of doors and windows and related components · Insulation work · +9 more

How this framework works

From the published notice
Bids received
58 bids on the busiest of 13 lots · 69 suppliers appointed

Lots and requirements (17)Procurement structure

17 lots · all with a published value · same evaluation weights on every lot

Every one of these 4 lots carries the same published figure, £8,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Supply of Heat Pump systems and associated componentsAwardedPublished value£120,000,000

Lot 1 - Supply of Heat Pump systems and associated components provides for the supply of all goods and materials and associated components relating to the supply of Ground Source Heat Pumps (GSHP) and Air Source Heat Pump (ASHP) ("Heat Pump") systems. Associated components may be any item or component required to complete the installation, maintenance or repair of heat pump systems. This includes all heat emitters and radiators,

cylinders and vessels, piping and valves, fixings and fittings, replacement parts, consumables, electrical and plumbing sundries, and all associated materials and components and consumables.

Delivery: UK
Variant bids: not allowed
42511110 Heat pumps
Lot #2Supply of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated componentsAwardedPublished value£4,000,000

Lot 2 - Supply of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated components provides for the supply of all goods and materials and associated components relating to Controls and Monitors, Low Energy Lighting and Electrical Heaters and all associated components. Associated components may be any item or component required to complete the installation, maintenance or repair of Controls and Monitors, Low Energy Lighting, Electrical Heaters and all associated materials and components and consumables.

Delivery: UK
Variant bids: not allowed
31527260 Lighting systems
Lot #3Supply of Insulation products and associated componentsCancelledPublished value£40,000,000

Lot 3 – Supply of Insulation products and associated components provides for the supply of all goods and materials and associated components relating to the insulation of properties.

Delivery: UK
Variant bids: not allowed
44111520 Thermal insulating material
Lot #4Supply of Ventilation and Extraction systems and associated componentsAwardedPublished value£4,000,000

Lot 4 - Supply of Ventilation and Extraction systems and associated components provides for the supply of all goods and materials and associated components relating to Ventilation and Extraction systems. Associated components may be any item or component required to complete the installation, maintenance or repair of Ventilation and Extraction systems.

Delivery: UK
Variant bids: not allowed
42500000 Cooling and ventilation equipment
Lot #5Supply of Windows and Doors and associated componentsCancelledceiling above

Lot 5 - Supply of Windows and Doors and associated components provides for the supply of all goods and materials and associated components relating to Windows and Doors. Associated components may be any item or component required to complete the installation, maintenance or repair of Windows and Doors.

Delivery: UK
Variant bids: not allowed
44221000 Windows, doors and related items
Lot #6Supply of Solar and associated componentsAwardedceiling above

Services in Lot 6 – Supply of Solar and associated components provides for the supply of all goods and materials and associated components in relation to the installation of Solar Photovoltaic (PV) and Solar Thermal (ST) systems, including battery storage. Associated components may be any item or component required to complete the installation, maintenance or repair of Solar PV, ST and battery storage including all electrical and plumbing sundries and all fixtures and fixings.

Delivery: UK
Variant bids: not allowed
09331000 Solar panels
Lot #7Design, Supply and Installation of Heat Pump systems and associated componentsAwardedPublished value£24,000,000

Lot 7 - Design, Supply and Installation of Heat Pump systems and associated components covers the installation of all goods and materials and associated components in relation to the Installation of Air and Ground Source Heat Pump systems. Associated components may be any item or component required to complete the installation, maintenance or repair of heat pump systems.

Services under Lot 7 may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement for the heat pump type(s) being tendered for.

Delivery: UK
Variant bids: not allowed
42511110 Heat pumps
Lot #8Design, Supply and Installation of Windows and doors and associated componentsAwardedPublished value£120,000,000

Lot 8 - Design, Supply and Installation of Windows and doors and associated components covers the installation of all goods and materials and associated components in relation to the Installation of windows and doors. Associated components may be any item or component required to complete the installation, maintenance or repair of windows and doors.

Services under Lot 8 may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement.

Delivery: UK
Variant bids: not allowed
45421100 Installation of doors and windows and related components
Lot #9Design, Supply and Installation of Ventilation and Extraction and associated componentsAwardedceiling above

Lot 9 - Design, Supply and Installation of Ventilation and Extraction and associated components covers the installation of all goods and materials and associated components in relation to the Installation Ventilation and Extraction systems. Associated components may be any item or component required to complete the installation, maintenance or repair of ventilation and extraction systems.

Services under Lot 9 may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement.

Delivery: UK
Variant bids: not allowed
45331000 Heating, ventilation and air-conditioning installation work
Lot #10Design, Supply and Installation of Solar and associated componentsAwardedceiling above

Services in Lot 10 – Design, Supply and Installation of Solar and associated components covers the installation of all goods and materials and associated components in relation to the installation of Solar PV and ST systems, including battery storage. Associated components may be any item or component required to complete the installation, maintenance or repair of Solar PV and ST systems.

Services under this Lot may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement.

Delivery: UK
Variant bids: not allowed
09330000 Solar energy
Lot #11Design, Supply and Installation of Insulation and associated componentsAwardedPublished value£24,000,000

Services in Lot 11 – Design, Supply and Installation of Insulation and associated components provides for the supply of all goods and materials and associated components in relation to the design, supply and installation of all insulation measures. Associated components may be any item or component required to complete the installation, maintenance or repair of insulation installations.

Services under this Lot may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement for the relevant insulation measures being tendered for within this Lot.

Delivery: UK
Variant bids: not allowed
45320000 Insulation work
Lot #12Design, Supply and Installation of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated componentsAwardedPublished value£80,000,000

Services under Lot 12 - Design, Supply and Installation of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated components covers the installation of Controls and Monitors, Low Energy Lighting, Electrical Heaters and all associated materials and components. Associated components may be any item or component required to complete the installation, maintenance or repair of controls and monitors, lighting systems or electric heaters.

Services under this Lot may consist of the installation of measures only, the supply and installation of measures, or, the design, supply and installation of measures and Suppliers will need to be able to satisfy at least one type of service requirement.

Delivery: UK
Variant bids: not allowed
31527260 Lighting systems
Lot #13Turnkey SolutionsAwardedPublished value£4,000,000

Lot 13 – Turnkey Solutions covers the provision of whole Turnkey retrofit solutions and all

retrofit programme functions including but not limited to programme development,

promotion, assessment, delivery, programme management and administration, and

programme completion/close. Turnkey solutions will identify properties to target, promote

the programme and generate, manage and deliver retrofit schemes to eligible households.

Delivery: UK
Variant bids: not allowed
45300000 Building installation work
Lot #14PAS2035 RolesAwardedPublished value£4,000,000

Lot 14 - PAS2035 Roles covers the provision of Retrofit Coordinator, Retrofit Advisor,

Retrofit Assessor, Retrofit Designer and Retrofit Evaluator roles.

Delivery: UK
Variant bids: not allowed
71315200 Building consultancy services
Lot #15Customer Journey ServicesAwardedPublished value£200,000,000

Lot 15 - Customer (resident/occupant) Journey services covers supporting the Contracting Authority guide the occupant through the retrofit process and provide advice and support to the occupant on any of a number of areas including but not limited to energy efficiency, fuel poverty, low carbon technologies and retrofit.

The Customer Journey process begins with the identification of a potential Customer and ends with a completed PAS compliant installation. The Supplier shall be the single point of contact for the customer on behalf of the Contracting Authority.

Delivery: UK
Variant bids: not allowed
71314300 Energy-efficiency consultancy services
Lot #16PAS2035 RolesPlannedPublished value£80,000,000

Lot 16 – PAS2035 Roles will provide Contracting Authorities with the ability to procure qualified professionals in the PAS2035 roles of Retrofit Coordinator, Retrofit Advisor, Retrofit Assessor, Retrofit Designer and Retrofit Evaluator to ensure compliance with government grant funding and quality requirements. This Lot will provide access to high calibre, qualified professionals to support, manage and/or coordinate elements of retrofit schemes or whole schemes of works as required.

Delivery: UK
71314000 Energy and related services71314300 Energy-efficiency consultancy services71315200 Building consultancy services71630000 Technical inspection and testing services72224000 Project management consultancy services
Lot #17Customer Journey ServicesPlannedPublished value£64,000,000

The Customer Journey Services Lot will cover the provision of full end to end, or partial elements thereof, customer/occupier relation services to help manage the customer journey for retrofit projects. Services will cover all stages of the customer journey from marketing, engagement, eligibility checking, sign up, and ongoing customer support and post installation advice and support via a mix of in person, telephone and virtual support directly with occupants. Requirements may also include initial research and identification of properties and target areas prior to marketing and occupant engagement.

Delivery: UK
71314000 Energy and related services71314300 Energy-efficiency consultancy services79342000 Marketing services79342200 Promotional services79342300 Customer services79342310 Customer survey services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 15 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Lot distribution rule: Supply of Heat Pumps Supply of Controls and Monitors Supply of Insulation Supply of Low Energy Lighting Supply of Ventilation and Extraction Supply of Glazing and Doors Supply of Solar Design, Supply and Installation of Heat Pumps Design, Supply and Installation of Glazing and doors Design, Supply and Installation of Ventilation and Extraction Design, Supply and Installation of Solar Design, Supply and Installation of Insulation Design, Supply and Installation of Low Energy Lighting Design, Supply and Installation of Controls and Monitors Turnkey Solutions PAS2035 Roles Customer Journey Services
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “GMCA 911 Net Zero: Housing Retrofit Framework Agreement” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Works
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
1 Mar 2024, 19:37 GMT
Last source update
2 Sept 2025, 17:23 BST
Award evaluation window
17 Sept 2024 – …
Authority reference
DN706363
FTS notice number
2025/S 000-053332
Classification (CPV)
Building consultancy servicesBuilding installation workCooling and ventilation equipmentCustomer servicesCustomer survey servicesCustomer-care servicesEnergy and related servicesEnergy-efficiency consultancy servicesHeat pumpsHeating, ventilation and air-conditioning installation work
+11 moreInstallation of doors and windows and related componentsInsulation work
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0444e6 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
17 Sept 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
17 Sept 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert/Index ↗

Timeline

1 Apr 2024 → 2 Sept 2025 · 4 dates
  1. Next notice expected
    1 Apr 2024, 00:00 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    17 Sept 2024, 12:00 BST
  3. Bids opened
    17 Sept 2024, 12:00 BST
  4. Notice published
    2 Sept 2025, 17:23 BST

Notice history

6 events · 5 releases on Find a Tender · since 13 Aug 2024
  1. Published value updated to £1,000,000,000
    13 Aug 2024, 16:49 BST
    was £800,000,000
  2. Status changed to active
    13 Aug 2024, 16:49 BST
  3. Procurement method changed
    13 Aug 2024, 16:49 BST
  4. Deadline published: 17 Sept 2024, 12:00 BST
    13 Aug 2024, 16:49 BST
  5. Buyer details updated
    13 Aug 2024, 16:49 BST
  6. Status changed to complete
    2 Sept 2025, 17:23 BST
Published amendments (2 · 0 deadline changes)
WhenWhatBeforeAfterShift
—DateIV.2.2 · IV.117 Sept 202428 Oct 2024+41 d
—TextVI.3—A List of potential Contracting Authorities can be found at the following links: https://www.gov.uk/government/organisations https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/results/page/1/delta/20?_uk_gov_ccew_portlet_CharitySearchPortlet_cur=1&_uk_gov_ccew_portlet_C…

2 amendments published without a description.

Routine re-releases (5)
  • 2024-08: 1 release · 13 Aug 2024
  • 2024-03: 1 release · 1 Mar 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 69admitted to the panel · see the list ↓
Bids received 5848 from SMEs · busiest of 13 lots
Contracts signed 13latest 8 Aug 2025

13 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 13 of these contracts carry the same published figure, £66,666,667, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Lot 1 - Supply of Heat Pump systems and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 10 - Design, Supply and Installation of Solar and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 11 - Design, Supply and Installation of Insulation and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 12 - Design, Supply and Installation of Controls and Monitors, Low Energy Lighting, Electrical Heaters, and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 13 - Turnkey Solutions

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 14 - PAS2035 Roles

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 15 - Customer Journey Services

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 2 - Supply of Controls and Monitors, Low Energy Lighting, Electrical Heaters, and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 4 - Supply of Ventilation and Extraction systems and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 6 - Supply of Solar and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 7 - Design, Supply and Installation of Heat Pump systems and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 8 - Design, Supply and Installation of Windows and doors and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

  • Lot 9 - Design, Supply and Installation of Ventilation and Extraction and associated components

    Signed
    8 Aug 2025
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Supply of Heat Pump systems and associated components17bids · 17 electronic · 17 from abroad9——
2 · Supply of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated components10bids · 10 electronic · 10 from abroad9——
4 · Supply of Ventilation and Extraction systems and associated components8bids · 8 electronic · 8 from abroad4——
6 · Supply of Solar and associated components13bids · 13 electronic · 13 from abroad9——
7 · Design, Supply and Installation of Heat Pump systems and associated components52bids · 52 electronic · 52 from abroad40——
8 · Design, Supply and Installation of Windows and doors and associated components25bids · 25 electronic · 25 from abroad18——
9 · Design, Supply and Installation of Ventilation and Extraction and associated components32bids · 32 electronic · 32 from abroad26——
10 · Design, Supply and Installation of Solar and associated components58bids · 58 electronic · 58 from abroad48——
11 · Design, Supply and Installation of Insulation and associated components44bids · 44 electronic · 44 from abroad36——
12 · Design, Supply and Installation of Controls and Monitors, Low Energy Lighting, Electrical Heaters and associated components33bids · 33 electronic · 33 from abroad27——
13 · Turnkey Solutions41bids · 41 electronic · 41 from abroad30——
14 · PAS2035 Roles50bids · 50 electronic · 50 from abroad40——
15 · Customer Journey Services23bids · 23 electronic · 23 from abroad20——

Contracting authority & participating public bodies

2 public bodies on the notice

Greater Manchester Combined Authority

Contracting authorityLocal CouncilRegional or local authorityGeneral public services GMCA Offices, 1st Floor, Tootal Buildings, 56 Oxford Street, Manchester, UK, M1 6EUContact name, email Published organisation website ↗

Framework contractors & participating bidders

76 commercial parties on the notice · 50 awarded

The first 50 of 76 commercial parties (by name); the JSON mirror lists them all.

Show 40 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.