Find a TenderClosedTender notice
Published 14 Mar 2025, 15:48 GMT

Official UK procurement notice

HAC5983 Culturally Sensitive Substance Misuse Recovery Service

Official notice

Authority: Tower Hamlets

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£2,000,000≈ £533k / year · £2,000,000 inc. VAT · 1 value update
Submissions closed 11 Jul 2025
Contract term 3 yrsends 14 Sept 2028 · up to 14 Sept 2029 with extensions · starts 15 Sept 2025

What is being bought

Published requirement description

1.1 The London Borough of Tower Hamlets is seeking to establish a Culturally Sensitive Substance Misuse Recovery Service to meet the needs of Tower Hamlet's residents facing the challenges of substance misuse.

1.2 The establishment of this service supports delivery of the Mayor's ambition to address inequalities and improve access and outcomes for the borough's residents. It is being commissioned following community engagement to better understand how we can improve access to our treatment and recovery system, and reduce the barriers and challenges faced by our local Ethnic Minority communities.

1.3 Our current Treatment and Recovery system provides three separate recovery-oriented services under the brand Reset, delivering the key components of outreach and referral, treatment, and recovery support. This new service will be embedded within the overall Reset Treatment System as part of a menu of complementary and associated interventions that are evidence-based, service-user focused, and embedded in the core principles of recovery; and will be a vital part of the redesigned Treatment and Recovery Service expected to be delivered in January 2026.

towerhamlets.moderngov.co.uk/ieDecisionDetails.aspx ↗

1.4 This new provision will deliver a specialist service offering drug and alcohol-related education, prevention, and recovery interventions focused on meeting the needs of local black and ethnic minority communities. At its core will be a structured group work programme, abstinence-based support, and a range of psychosocial interventions, including access to counselling.

1.5 As well as providing services for those living with substance misuse, the centre will be accessible to and provide services for, those affected by someone's substance misuse as part of a culturally competent, family-orientated approach to recovery; as well as delivering an extensive programme of community education and awareness raising.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£2,000,000
Contract period: 15 Sept 2025 – 14 Sept 2028 (3 yrs) · up to 14 Sept 2029 with extensionsValue: £2,000,000 exc. VAT · £2,000,000 inc. VAT
Extensions: The Contract Period is initially for a period of 3 years, although the Authority reserves the right to extend the Contract on the same terms for a further period of 12 months, making a total possible Contract Period of 4 years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Quality: Award criteria are set out in the ITT documents. Quality = 60% Quality, Price and Social Value = 100%
  • Price: Award criteria are set out in the ITT documents. Price = 30% Quality+ Price + Social Value = 100%
  • Social Value: Award criteria are set out in the ITT documents. Social Value = 10% Quality+ Price + Social Value = 100%

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
14 Mar 2025, 15:48 GMT
Last source update
12 Jun 2025, 09:34 BST
Award evaluation window
Submission end – 15 Sept 2025
Authority reference
HAC5983
FTS notice number
2025/S 000-031537
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-04ed77 Find a Tender

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free regional portal
Submission deadline
11 Jul 2025, 12:00 BST
Clarification deadline
1 Jul 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Mar 2025 → 15 Sept 2025 · 7 dates
  1. Planning notice published
    14 Mar 2025, 15:48 GMT
  2. Market engagement
    2 Apr 2025, 23:59 BST

    The purpose of this Preliminary Market Engagement Notice is to provide advance notice to the marketplace for the upcoming tender opportunity and the intention of the London Borough of Tower Hamlets to hold a preliminary market engagement session to identify potential suppliers to ensure the submission of strong bids.

    Market Engagement Session

    To provide potential suppliers with more information about the upcoming opportunity, we are hosting an online Market Engagement session that will take place on Wednesday 2nd April 2025 (11:00am - 12:30pm). The session is advertised openly using this notice.

    Suppliers wishing to attend the Preliminary market engagement session should be capable of meeting the procurement description/requirements outlined within this notification.

    If you would like to attend, please register your interest free of charge at: www.londontenders.org ↗ with the name, position, email address and contact details of attendee/s. The deadline for registration is Thursday, 27th March 2025, 17:00 hours.

    NOTE: Attendance at the market engagement is optional and does not provide suppliers with an advantage in any future related procurement. Attendance also does not constitute as an intention to tender for any future related procurement.

  3. Tender notice published
    11 Jun 2025, 13:52 BST
  4. Clarification questions by
    1 Jul 2025, 13:00 BST
  5. Submission deadline
    11 Jul 2025, 12:00 BST
  6. Contract starts
    15 Sept 2025, 00:00 BST
  7. Award decision expected by
    15 Sept 2025, 23:59 BST

Notice history

7 events · 4 releases on Find a Tender · since 14 Mar 2025
  1. Preliminary market engagement notice published
    14 Mar 2025, 15:48 GMT
    UK2
  2. Preliminary market engagement notice published
    14 Mar 2025, 15:52 GMT
    UK2
  3. Tender notice published
    11 Jun 2025, 13:52 BST
    UK4
  4. Status changed to active
    11 Jun 2025, 13:52 BST
  5. Procurement method changed
    11 Jun 2025, 13:52 BST
  6. Deadline published: 11 Jul 2025, 12:00 BST
    11 Jun 2025, 13:52 BST
  7. Tender notice published
    12 Jun 2025, 09:34 BST
    UK4
Published amendments (2)

Services to be provided is specific to London Borough of Tower Hamlets.

Contract duration with extension corrected.

Routine re-releases (4)
  • 2025-03: 1 release · 14 Mar 2025

Contracting authority & participating public bodies

London Borough of Tower Hamlets

Contracting authorityPublic authority - sub-central government GB-PPON: PQBL-2673-MVYG New Town Hall, 160 Whitechapel Road London, London, London, E1 1BJContact name, email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure