Find a TenderAwardedContract award notice
Published 31 Jul 2026, 19:24 BST

Official UK procurement notice

Independent Monitor - Thames Water

Official notice

Authority: The Water Services Regulation Authority (Central government)

ServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£13,000,000≈ £3.5m / year · £15,600,000 inc. VAT
Submissions closed 11 Sept 2026awarded 28 Oct 2026
Award (standstill) to Ernst and Young LLP
Contract term 3 yrs 9 moends 31 Jul 2030 · up to 31 Jul 2031 with extensions · starts 5 Nov 2026

What is being bought

Published requirement description

Role of Independent Monitor - Thames Water

  • How the procedure runs: o The procurement is being conducted using a Competitive Flexible Procedure under the Procurement Act 2023. Bidders will be required to submit a tender response addressing the conditions of participation, quality and commercial requirements set out in the tender documents. Following evaluation of written tenders, Ofwat intends to shortlist up to four bidders to participate in a Presentation and Interview Stage. Shortlisting will be based on the evaluation methodology set out in the Invitation to Tender. Following completion of the Presentation and Interview Stage, final scores will be calculated using the published evaluation methodology and the highest scoring bidder will be invited to enter into the contract. Ofwat reserves the right to clarify aspects of tenders in accordance with the Procurement Act 2023 and the procurement documents.

CPV: Business services: law, marketing, consulting, recruitment, printing and security

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrs 9 moSMEVCSEPublished value£13,000,000
Contract period: 5 Nov 2026 – 31 Jul 2030 (3 yrs 9 mo) · up to 31 Jul 2031 with extensionsValue: £13,000,000 exc. VAT · £15,600,000 inc. VAT
Extensions: 1 year optional extension period
Pre-qualification & selection criteria (PQQ)1
  • Economic & financial standing

    The Bidder must have the legal capacity to perform the contract and comply with applicable legal and regulatory requirements. Where applicable, the Bidder must demonstrate compliance with UK GDPR and Data Protection Act 2018 obligations and confirm that it has the authority, governance arrangements and legal standing necessary to perform the contract.

    The Bidder must demonstrate sufficient economic and financial standing to perform the contract. The Bidder must confirm that:

    It is not subject to insolvency or analogous proceedings;

    Its most recent audited financial statements do not contain a qualified audit opinion or material uncertainty relating to going concern; and

    Its average annual turnover over its two most recently completed financial years was at least £5m.

    Ofwat reserves the right to verify supporting evidence prior to contract award.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (4)
  • Written Quality Responses: 50%
  • Presentation and Interview Stage: 10%
  • Pricing Response: 30%
  • Social Value: 10%
Published award criteria (4)
  • Written Quality Responses: Final award criteria applicable to shortlisted bidders: Understanding of Requirements (Question 1) – 15% Proposed Approach and Methodology (Question 2) – 17.5% Relevant Experience, Capability and Delivery Team (Question 3) – 17.5%
  • Presentation and Interview Stage: Evaluation of the bidder's Presentation and Interview Stage
  • Social Value: Evaluation of the bidder's Social Value proposals in accordance with the Social Value question and evaluation methodology set out in the procurement documents.
  • Pricing Response: Evaluation of the bidder's Price Response based on the weighted day-rate card methodology set out in the procurement documents. Scores will be determined using the blended evaluated rate and evaluation formula.
Conditions of participation1
  • Economic & financial standing

    The Bidder must have the legal capacity to perform the contract and comply with applicable legal and regulatory requirements. Where applicable, the Bidder must demonstrate compliance with UK GDPR and Data Protection Act 2018 obligations and confirm that it has the authority, governance arrangements and legal standing necessary to perform the contract.

    The Bidder must demonstrate sufficient economic and financial standing to perform the contract. The Bidder must confirm that:

    It is not subject to insolvency or analogous proceedings;

    Its most recent audited financial statements do not contain a qualified audit opinion or material uncertainty relating to going concern; and

    Its average annual turnover over its two most recently completed financial years was at least £5m.

    Ofwat reserves the right to verify supporting evidence prior to contract award.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
31 Jul 2026, 19:24 BST
Last source update
28 Oct 2026, 13:47 GMT
Award evaluation window
Submission end – 21 Oct 2026
Authority reference
PROC.0298
FTS notice number
2026/S 000-072941
Latest notice
Contract award notice (UK6)
Classification (CPV)
Business services: law, marketing, consulting, recruitment, printing and security
Delivery area
UKNorth East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)
+3 moreSouth East (UKJ)South West (UKK)Wales (UKL)
Official registry OCID
ocds-h6vhtk-06d965 Find a Tender
Contract terms summary

Valid and undisputed invoices will be paid within 30 days of receipt

How it runs

o The procurement is being conducted using a Competitive Flexible Procedure under the Procurement Act 2023.

Bidders will be required to submit a tender response addressing the conditions of participation, quality and commercial requirements set out in the tender documents.

Following evaluation of written tenders, Ofwat intends to shortlist up to four bidders to participate in a Presentation and Interview Stage. Shortlisting will be based on the evaluation methodology set out in the Invitation to Tender.

Following completion of the Presentation and Interview Stage, final scores will be calculated using the published evaluation methodology and the highest scoring bidder will be invited to enter into the contract.

Ofwat reserves the right to clarify aspects of tenders in accordance with the Procurement Act 2023 and the procurement documents.

Review and risk notes
Risks

The satisfactory performance of the contract may be affected by factors outside Ofwat's direct control, including changes to Thames Water's financial position, recapitalisation activities, corporate restructuring, regulatory interventions, and enforcement actions, or changes to the company's turnaround programme.

The scope, intensity and focus of the Independent Monitor's activities may need to change during the contract term in response to evolving risks, emerging issues, delivery performance, compliance with undertakings, governance developments, financial resilience concerns and wider regulatory requirements.

The contract has therefore been designed to support a flexible, scalable and proportionate monitoring approach that can be adapted to reflect changes in risk, regulatory priorities and the company's circumstances while ensuring effective regulatory oversight.

How it was run

Official notice
Run through: mytenders · Who buys & how to bid on myTenders
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free publication showcase; bidding happens on buyer portals
Submission deadline
11 Sept 2026, 17:00 BST
Clarification deadline
24 Aug 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically via the myTenders eProcurement portal (www.mytenders.co.uk ↗). Instructions for accessing the procurement documents, submitting clarification questions and submitting tenders will be provided through the portal. Tenders submitted by email or post will not be accepted.

Timeline

31 Jul 2026 → 9 Nov 2026 · 8 dates
  1. Tender notice published88 days ago
    31 Jul 2026, 19:24 BST
  2. Clarification questions by65 days ago
    24 Aug 2026, 12:00 BST
  3. Submission deadline47 days ago
    11 Sept 2026, 17:00 BST
  4. Award decision expected by6 days ago
    21 Oct 2026, 23:59 BST
  5. Assessment summaries sent16h ago
    28 Oct 2026
  6. Latest notice published2h ago
    28 Oct 2026, 13:47 GMT
  7. Today
    28 Oct 2026
  8. Contract startsin 7 days
    5 Nov 2026
  9. Standstill endsin 12 days
    9 Nov 2026, 23:59 GMT

Notice history

7 events · 4 releases on Find a Tender · since 31 Jul 2026
  1. Tender notice published
    31 Jul 2026, 19:24 BST
    UK4
  2. Tender notice published
    14 Aug 2026, 17:01 BST
    UK4
  3. Tender notice published
    28 Aug 2026, 15:15 BST
    UK4
  4. Tender notice published
    4 Sept 2026, 15:58 BST
    UK4
  5. Contract award notice published
    28 Oct 2026, 13:47 GMT
    UK6
  6. Status changed to complete
    28 Oct 2026, 13:47 GMT
  7. Contract signature expected
    12 Nov 2026, 23:59 GMT
    scheduled
Published amendments (3)

Addition of 'Appendix B - Instructions and Guidance to Bidders' document.

Addition of 'Schedule 3 Security Requirements (ICT10) within Appendix A - Terms and Conditions' document.

Addition of "Presentation and Interview Stage Instructions" document. Addition of "Note to Bidders" document, outlining small number of changes to the terms of the Independent Monitor Contract at Appendix A of the Invitation to Tender. Extension of the tender submission deadline from Monday 7 September 2026 at 09:00 am (BST) to Friday 11 September at 17:00 (BST). All other dates remain unchanged u…

Routine re-releases (4)
  • 2026-07: 1 release · 31 Jul 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £13,000,0001 award exc. VAT
Bids received 61 from SMEs
Named bidders 6published on the award notice
Awarded toValueDateStatus
Ernst and Young LLPIndependent Monitor (IM) - Thames Water16 Nov 2026 – 8 May 2029 · up to 8 Nov 2030Extensions: 1 year£13,000,00028 Oct 2026standstill to 9 Nov 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

The Water Services Regulation Authority

Contracting authorityPublic authority - central government GB-PPON: PPCX-7855-VXBT Ofwat, Centre City Tower, 7 Hill Street, Birmingham, West Midlands, B5 4UAContact email

Bidders & participating suppliers

6 commercial parties on the notice · 1 awarded
  • DEECON CONSULTING LIMITEDBidder / tendererGB-COH: 12468584GB-PPON: PJRR-2666-QCNY Middle Barn Savay Lane, Uxbridge, South East, UB9 5NJ
  • ERNST & YOUNG LLPAwarded supplierGB-COH: OC300001GB-PPON: PMLW-7292-ZXTL 1 More London Place, London, London, SE1 2AFContact email
  • GRANT THORNTON UK ADVISORY & TAX LLPBidder / tendererGB-COH: OC454533GB-PPON: PPLQ-5161-PCVN 8 Finsbury Circus, London, London, EC2M 7EA
  • L.E.K. CONSULTING LLPBidder / tendererGB-COH: OC300277GB-PPON: PLCV-3715-RNXW 160 Victoria Street, London, London, SW1E 5LB
  • ROLAND BERGER LTDBidder / tendererGB-COH: 02454242GB-PPON: PQQP-6463-CCQJ Ground Floor, 55 Baker St,, London, London, W1U 8EW
  • S&W PARTNERS LLPBidder / tendererGB-COH: OC369631GB-PPON: PYQH-9312-LNQJ 45 Gresham Street, London, London, EC2V 7BG

Official documents & specifications (12)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsSchedule 3 Security Requirements (ICT10) within Appendix A - Terms and Conditions document
  • Bidding documents and specifications tenderBidding documents and specificationsPROC.0298 - Appendix A - Terms and Conditions
  • Bidding documents and specifications tenderBidding documents and specificationsPROC.0298 - Appendix B - Instructions and Guidance to Bidders
  • Bidding documents and specifications tenderBidding documents and specificationsPresentation and Interview Stage Instruction document
  • Bidding documents and specifications tenderBidding documents and specifications"Note to Bidders" document, outlining small number of changes to the terms of the Independent Monitor Contract at Appendix A of the Invitation to Tender.
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Tender documents will be made available through the myTenders eProcurement portal.
  • Bidding documents and specifications tenderBidding documents and specificationsPROC.0298 - Invitation to Tender - Independent Monitor - Thames Water

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender