Official UK procurement notice
Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock
Authority: Birmingham City Council (Local council)·Consortium: 2 public authorities
What is being bought4 lots · detail below
Published requirement descriptionBirmingham City Council is seeking to appoint four Contractors (one for each geographical Lot) for the provision of Responsive Repair & Maintenance Services, Planned Programme and Investment Work relating to the Council's housing stock.
The contract will be for a period of 10 years with the option to extend for one further period of five years.
The Council will be using the TAC-1 standard form of contract, which will contain a no-fault break clause provision. Pricing will be based on a 'price per' approach (PPP/ PPV/ PPGH), with a limited set of exclusions, a basket rates for planned works
CPV: Architectural, construction, engineering and inspection services · Building completion work · Building installation work · Installation services of electrical and mechanical equipment · Installation services of general-purpose machinery and equipment · Repair and maintenance services of central heating · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of furniture · Repair and maintenance services of machinery · Repair and maintenance services of pumps, valves, taps and metal containers · Solar installation
Lots and requirements (4)Procurement structure
4 lots · all with a published value (£2,984,425,425 together) · win at most 1 of them · same evaluation weights on every lotApplies to lots 2, 3, 4.
The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support.
The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation.
The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility.
Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully.
The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction.
The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams.
Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations.
Lot #1EastCancelledRenewalPublished value£618,997,320
The Council wishes to establish a Contract to provide a day to day repair service, (including 24 hours cover for emergency repairs); repair work to void properties prior to re-letting; planned maintenance and improvement programmes; repair and maintenance service to sundry servicing items; gas and heating installations; electrical testing; the potential of some retrofit works to the Council's housing stock to reduce carbon impact, disabled adaptations; inspection services; planning supervisor services; design specification; work planning and quality control, together with customer relations and the appropriate financial and administrative support.
The scope of the gas and heating installations, servicing and maintenance workstream will include providing an annual service to all appliances, in line with the Council's statutory obligation.
The Call Management function will be carried out by the Council's in-house corporate contact centre function supported by Contractors with an out of hours service (call handling and carrying out emergency repairs). Contractors will be expected to work with the in-house service and interface with its systems to provide an effective repair reporting facility.
Core IT systems used by the Council are set out in the Contract Documents and associated appendices. Contractors will be required to utilise and/or integrate with the Council's systems fully.
The Council has established key performance indicators which the Contractor will be expected to consistently meet, with an emphasis on improving performance to enhance customer satisfaction.
The Contractor is expected to provide their own accommodation (depot, offices, stores, other) to facilitate delivery of the in-scope services and workstreams.
Under this contract the contractors and their supply chains will be required to actively participate in the achievement of the Contracting Authority's social, economic and environmental objectives. Accordingly, contract documents may relate to social, economic and environmental considerations
Lot #2NorthCancelledRenewalPublished value£451,388,280
Lot #3SouthCancelledRenewalPublished value£1,307,191,260
Lot #4West CentralCancelledRenewalPublished value£606,848,565
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality criteria including Responsive Repairs, Voids, Planned Investment, Gas, Electrical & Sundry Servicing, ICT, Customer Focus, Mobilisation, Strategic Relationship, Route to Zero: 55%
- Commercial: 30%
- Social value criteria including qualitative and quantitative measures: 15%
Published award criteria (3)
- Quality criteria including Responsive Repairs, Voids, Planned Investment, Gas, Electrical & Sundry Servicing, ICT, Customer Focus, Mobilisation, Strategic Relationship, Route to Zero: 55%
- Social value criteria including qualitative and quantitative measures: 15%
- Commercial: 30%
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 15 Nov 2024, 14:54 GMT
- Last source update
- 27 Feb 2026, 11:06 GMT
- Authority reference
P2247- FTS notice number
2026/S 000-017785- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b6f0Find a Tender
How it was run
Official notice- Submission deadline
- 14 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
3 Jan 2025 → 27 Feb 2026 · 4 dates- Next notice expected3 Jan 2025
- Submission deadline14 Feb 2025, 12:00 GMT
- Invitations to tender expected14 Mar 2025
- Notice published243 days ago27 Feb 2026, 11:06 GMT
Notice history
5 events · 3 releases on Find a Tender · since 3 Jan 2025- Status changed to active3 Jan 2025, 11:14 GMT
- Procurement method changed3 Jan 2025, 11:14 GMT
- Deadline published: 14 Feb 2025, 12:00 GMT3 Jan 2025, 11:14 GMT
- Status changed to complete27 Feb 2026, 11:06 GMT
- Buyer details updated27 Feb 2026, 11:06 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Not linked to a lot4 awards | |||
| Equans Regeneration Ltd | £638,296,063 † | — | Awarded |
| Wates Property Services Ltd | £368,235,055 † | — | Awarded |
| Wates Property Services Ltd | £681,550,275 † | — | Awarded |
| Mears Limited | £446,887,624 † | — | Awarded |
Contracts
Contract 017785-2026-1 · Equans Regeneration Ltd
- Signed
- 23 Jan 2026
- Value
- £638,296,063
- Status
- active
Contract 017785-2026-2 · Wates Property Services Ltd
- Signed
- 23 Jan 2026
- Value
- £368,235,055
- Status
- active
Contract 017785-2026-3 · Wates Property Services Ltd
- Signed
- 23 Jan 2026
- Value
- £681,550,275
- Status
- active
Contract 017785-2026-4 · Mears Limited
- Signed
- 23 Jan 2026
- Value
- £446,887,624
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids · 5 electronic | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- High Court of England and WalesReview body
Bidders & participating suppliers
3 commercial parties on the notice- Equans Regeneration LimitedAwarded supplier
- Mears LimitedAwarded supplier
- Wates Property Services LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria