Find a TenderAwarded
Published 26 Feb 2021, 11:31 GMT

Official UK procurement notice

SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts

Official notice

Authority: Stevenage Borough Council (Local council)

3 lotsServicesRestricted procedureSME suitableMax 2 lots to bidMax 2 lots per supplier
Published estimate£10,400,000total for 3 lots
Submissions closed 29 Mar 2021awarded 27 Sept 2021
Awarded to Aaron Services Ltd +2 more3 awards

What is being bought3 lots · detail below

Published requirement description

Stevenage Borough Council is seeking expressions of interest from suitable qualified and experienced service providers for the provision of heating and water hygiene services under three lots as follows:Lot 1 Domestic Heating Service and Maintenance plus ad-hoc installation worksLot 2 Communal Heating Servicing and Maintenance Lot 3 Water Hygiene Servicing and MaintenanceEach of the three contracts will be TPC 2005(as amended) for a maximum of eight years (4+2+2)SBC is following a two-stage Restricted process in accordance with the Public Contracts Regulations 2015. Full details of the Contracts, requirements and procurement process as included in the documents.The SQ stage virtual bidders day is being held on 11 March 2021, see SQ stage procurement documents for more detail.

CPV: Building surveying services · Call centre · Central-heating installation work · Commissioning of heating installations · Electrical installation work of heating and other electrical building-equipment · Heating works · Heating, ventilation and air-conditioning installation work · Repair and maintenance services · Repair and maintenance services for pumps, valves, taps and metal containers and machinery · Repair and maintenance services of building installations · Repair and maintenance services of central heating · Repair and maintenance services of tanks · +3 more

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£10,400,000 together) · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lot
Lot #1Domestic Heating Servicing and MaintenanceAwardedPublished value£9,600,000

Lot 1 comprises LGSR servicing, maintenance and remedial works to domestic heating systems across SBC's stock under a 3* rate plus ad hoc installation works. The contract will include a full call handling service both in and outside of working hours. This will be a TPC 2005 (as amended) contract for a maximum of 8 years (4 + 2 + 2). Organisations bidding for Lot 1 are not permitted to bid for any other Lot.SBC is following a two-stage Restricted procurement procedure in accordance with the Public Contracts Regulations 2015. Under the first stage of the process, prospective bidders are required to complete a Selection Questionnaire and its associated appendices. Following evaluation of submitted SQs, SBC anticipates shortlisting five bidders to be Invited to Tender for Lot 1. It reserves the right to increase this by 1 or 2 bidders up to a maximum of 7, should scores be very closely placed around the cut-off point. Following evaluation of Tenders under the second stage of the process, SBC intends to award the Contract to a single Service Provider. Full details of the Contract and its requirements are included in the procurement and Tender documents, available to download from the Supply Hertfordshire portal. Additional information: It is likely that there will be personnel to whom the right of TUPE will apply.

Delivery: East of England
Extensions: The Contract will run for an initial period of four years with the option to extend by up to two further two-year periodsSecond stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #2Communal Heating Servicing and MaintenanceAwardedPublished value£640,000

Lot 2 comprises servicing, maintenance and remedial works to communal heating systems across SBC's stock under an annual rate. The contract will include call handling both in and outside of working hours. This will be a TPC 2005 (as amended) contract for a maximum period of 8 years (4 + 2 + 2). Organisations bidding for Lot 2 may not bid for Lot 1 but may bid for Lot 3.SBC is following a two-stage Restricted procurement procedure in accordance with the Public Contracts Regulations 2015. Under the first stage of the process, prospective bidders are required to complete a Selection Questionnaire and its associated appendices. Following evaluation of submitted SQs, SBC anticipates shortlisting five bidders to be Invited to Tender for Lot 2. It reserves the right to increase this by 1 or 2 bidders up to a maximum of 7, should scores be very closely placed around the cut-off point. Following evaluation of Tenders under the second stage of the process, SBC intends to award the Contract to a single Service Provider. Full details of the Contract and its requirements are included in the procurement and Tender documents, available to download from the Supply Hertfordshire portal.

Delivery: East of England
Extensions: The Contract will run for an initial period of four years with the option to extend by up to two further two-year periodsSecond stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #3Water Hygiene Servicing and MaintenanceAwardedPublished value£160,000

Lot 3 comprises servicing and remedial works to water tanks, pumps and associated systems and equipment across SBC's stock. The contract will include call handling both in and outside of working hours. This will be a TPC 2005 (as amended) contract for a maximum period of 8 years (4 + 2 + 2). Organisations bidding for Lot 3 may not bid for Lot 1 but may bid for Lot 2.SBC is following a two-stage Restricted procurement procedure in accordance with the Public Contracts Regulations 2015. Under the first stage of the process, prospective bidders are required to complete a Selection Questionnaire and its associated appendices. Following evaluation of submitted SQs, SBC anticipates shortlisting five bidders to be Invited to Tender for Lot 3. It reserves the right to increase this by 1 or 2 bidders up to a maximum of 7, should scores be very closely placed around the cut-off point. Following evaluation of Tenders under the second stage of the process, SBC intends to award the Contract to a single Service Provider. Full details of the Contract and its requirements are included in the procurement and Tender documents, available to download from the Supply Hertfordshire portal.

Delivery: East of England
Extensions: The Contract will run for an initial period of four years with the option to extend by up to two further two-year periods.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 40%
Published sub-criteria (2)
  • as per tendering documents: 60%
  • price: 40%
Published award criteria (2)
  • as per tendering documents: 60
  • Price: 40
Lot distribution rule: Organisations bidding for Lot 1 are not permitted to bid for or be awarded either of the other two lots. Organisations bidding for Lot 2 are permitted to bid for Lot 3 and vice-versa. Lots 2 and 3 may be awarded to a single service provider or to two separate service providers.
Conditions of participation1
  • Suitability

    As set out in the procurement documents

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Feb 2021, 11:31 GMT
Last source update
13 Oct 2021, 15:35 BST
Authority reference
CCD00881/CCD00882/CCD00883
FTS notice number
2021/S 000-025602
Classification (CPV)
Building surveying servicesCall centreCentral-heating installation workCommissioning of heating installationsElectrical installation work of heating and other electrical building-equipmentHeating worksHeating, ventilation and air-conditioning installation workRepair and maintenance servicesRepair and maintenance services for pumps, valves, taps and metal containers and machineryRepair and maintenance services of building installations
+5 moreRepair and maintenance services of central heatingRepair and maintenance services of tanks
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-02969a Find a Tender
Contract terms
Performance terms

As set out in the procurement documents

Review and risk notes
Review procedure

The Council will incorporate a minimum 10 calendar day (when using electronic means) stand still period at the point information on the award of the contract is communicated to Tenderers. This period allows unsuccessful Tenderers to challenge the decision to award a contract before a contract is executed/signed(as appropriate).The Public Contracts Regulations 2015 (‘Regulations’) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits specified in the Regulations. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the Council to amend any document and may award damages. If the contract has been entered into the Court has the options to award damages and/or to shorten or order the contract to be ineffective.

Publisher note: To access this procurement opportunity please visit www.supplyhertfordshire.uk and follow the on-screen guidance. Please complete and submit a Selection Questionnaire (all component parts) by the deadline date and time. SQs cannot be uploaded after the deadline. Any Clarifications regarding this opportunity must be raised through the correspondence area in the e-tendering system. The Council reserves the right to cancel the procurement and not to proceed with any of the contracts at any stage of the procurement process. The Council also reserves the right not to award a contract. The Council shall not be liable for any costs incurred by those expressing an interest or Tendering for any of these contracts. If you are experiencing problems In-Tend offers a help section which includes a dedicated UK Support Desk which can be contacted via e-mail: support@in-tend.com or Tel.+441144070065 for any website/technical questions Monday — Friday 8.30-17.30. The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request. The Council reserves the right to carry out additional financial checks on all companies tendering for this contract at any time during the procurement process, to ensure that they continue to meet the Council's requirements and remain financially viable to perform the contract.

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
29 Mar 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Mar 2021 → 13 Oct 2021 · 3 dates
  1. Submission deadline
    29 Mar 2021, 12:00 BST
  2. Invitations to tender expected
    10 May 2021, 00:00 BST
  3. Notice published
    13 Oct 2021, 15:35 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Oct 2021, 15:35 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 3
Awarded value £9,693,9013 contracts exc. VAT
Bids received 116 from SMEs
Contracts signed 3latest 27 Sept 2021

Contracts

  • SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts · Aaron Services Ltd

    Signed
    27 Sept 2021
    Value
    £8,850,670
    Status
    active
  • SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts · Gasway ServicesSME

    Signed
    27 Sept 2021
    Value
    £704,420
    Status
    active
  • SBC0221 Stevenage Borough Council Domestic and Communal Heating and Water Hygiene Contracts · Safe Water IO LimitedSME

    Signed
    27 Sept 2021
    Value
    £138,812
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Domestic Heating Servicing and Maintenance6bids · 6 electronic2——
2 · Communal Heating Servicing and Maintenance3bids · 3 electronic2——
3 · Water Hygiene Servicing and Maintenance2bids · 2 electronic2——

Contracting authority & participating public bodies

Stevenage Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Daneshill House, Danestrete, Stevenage, East of England, SG1 1HNContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview contact point Stevenage
  • High Court England and WalesMediation bodyReview body London

Bidders & participating suppliers

3 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria