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Find a TenderAwarded without competition
Published 21 May 2025, 17:52 BST

Official UK procurement notice

Social Media Management Software

Official notice

Authority: Borough of Telford & Wrekin (Local council)

ServicesAward procedure without prior publication of a call for competition
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)
+6 moreEast Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)
Awarded value£45,000published contract · exc. VAT
Awarded 27 Mar 2025no call for competition
Awarded to SocialSignIn Ltd. Trading as Orlo

What is being bought

Published requirement description

A platform that manages digital conversations. From Marketing, to Customer Service and Live Chat to manage and measure the digital customer experience.

CPV: IT services: consulting, software development, Internet and support · IT software package

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West
Extensions: 12 month extension available
48517000 IT software package

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
21 May 2025, 17:52 BST
Last source update
21 May 2025, 17:52 BST
FTS notice number
2025/S 000-024337
Classification (CPV)
IT services: consulting, software development, Internet and supportIT software package
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-051c22 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

G Cloud 14 used.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £45,0001 contract exc. VAT
Bids received 4
Contracts signed 1latest 27 Mar 2025
Awarded toValueDateStatus
SocialSignIn Ltd. Trading as OrloSME£45,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids———

Contracting authority & participating public bodies

Borough of Telford & Wrekin

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Darby House, Telford Town Centre, Lawn Central,, Telford, Shropshire, West Midlands, TF34JAContact name, email

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice
  • OrloAwarded supplierGB-COH: 08237170 Birmingham, West Midlands

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.