Search UK public tenders and contract notices

Customer Services Telephony

Rushcliffe Borough Council · Local authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

Software to receive and make all external and internal calls on customer service queries

Awarded to Netcall Technology Limited

BCU-DCO-59600 - ROYAL MAIL CONTRACT FOR CORRESPODENCE HUB

Betsi Cadwaladr University Health Board · Education · Nationwide (UK), Yorkshire and the Humber, Wales (Cymru)

The Correspondence Hub within Betsi Cadwaladr University Health Board require a contract with Royal Mail for collection & delivery.

Awarded to PSL Print Management Limited, Royal Mail, See Contracts Finder Notice for full supplier list +3 more · 7 awards

• Mail delivery services
• Addressing machines
• Administration services
• +90

Political Monitoring Services

Post Office Limited · Nationwide (UK)

Political Monitoring Services including portal

Awarded to POLIMONITOR LIMITED

ServiceNow Software Licences

London Borough of Barnet · Local authority · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, Wales (Cymru)

Call-off contract for the ServiceNow Software Licences to the London Borough of Barnet. The licences are supplied by Phoenix Software Ltd under Crown Commercial Service framework RM6098, Technology Products and Associated Services, Lot 3 So…

Awarded to BECHTLE LIMITED, British Telecommunications Plc, Computacenter (UK) Ltd +7 more · 18 awards

• Data services
• Batteries
• Battery chargers
• +152

GCA Framework RM6259 Vertical Application Solutions Liquid Logic- Education and social care solutions

London Borough of Barnet · Local authority · Nationwide (UK), South East England, Wales (Cymru)

Lot 2- Government Commercial Agency using Framework RM6259 Vertical Application Solutions for Children & Families service. Contract is for 5 years with an extension option of 2 years.

Awarded to CIVICA UK LIMITED, Civica UK Lmited, IDOX SOFTWARE LTD +2 more · 6 awards

• Software package and information systems
• Application service providers
• Billing system
• +69

TSM Perception Surveys

Delta Housing Limited · East of England

IFF Research are our current provider of Tenant Satisfaction Measures (TSM) Perception Survey

Awarded to IFF Research Ltd

BCU-MIN-63658 - IT DESKTOP HARDWARE AND PERIPHERALS

Betsi Cadwaladr University Health Board · Education · Wales (Cymru)

Betsi Cadwaladr University Health Board (BCUHB) are looking to procure several Desktops and peripherals.

Awarded to Aurora Managed Services Ltd, CAE Technology Services Limited, CDW Limited +20 more · 7 awards

• Computer equipment and supplies
• Audio-visual equipment
• Audio-visual materials
• +58

Zoom License Renewal

University of Portsmouth Higher Education Corporation · Education · South East England

The procurement is for the renewal of the University's Zoom Licensing agreement to ensure continuity of service when the current license expires.

Awarded to Academia Ltd

• Communication and multimedia software package

ITT for the Provision of Social Media Management Tool

Energy Saving Trust Ltd · Nationwide (UK)

Energy Saving Trust owns over 38 social media accounts across various channels. To manage all the accounts effectively, we need a powerful social media management tool. As our social media presence continues to grow, we would like to evalua…

Awarded to Brandwatch

• Software package and information systems
• Communication and multimedia software package
• Multimedia software package

Call-off from Lot 4 of the Software Licence Resellers Agreement

University of the Highlands and Islands · Education · Nationwide (UK), Scotland

This is a contract award under a Call-off from Lot 4 of the Software Licence Resellers Agreement (ITS4052 SU) for the Provision of Graduate Education Manager Software, supplied by Cayuse LLC.

Awarded to Softcat Plc

• Information technology services
• Business transaction and personal business software package
• Communication and multimedia software package
• +7

NLA Media Access License 2026-2027

The National Archives · Central government · Greater London, South East England

A licence which gives TNA organisation permission to republish articles from NLA represented newspapers and magazines.

Awarded to NLA Media Access Limited

Planning, Building Control and Licensing Back Office Applications

Westminster City Council · Local authority · Greater London

Westminster City Council are procuring a back-office line of business system solution, to support key service areas in their day-to-day operations to cover Planning, Bulding Control and Licensing. The contract will be for an initial period …

Awarded to Arcus Global Limited

• Communication and multimedia software package
• Enterprise resource planning software package
• Sales, marketing and business intelligence software development services
• +2

Automated Video Redaction Solution - Tender

The Police & Crime Commissioner for Sussex · Police & fire · delivery region not published

The Police and Crime Commissioner for Sussex on behalf of themselves and the Police and Crime Commissioner for Surrey ran a competitive flexible procedure to award a contract for video redaction. This had to be a cloud solution Amongst othe…

Awarded to PIMLOC LIMITED

• Communication and multimedia software package
• Document creation software package
• Document creation, drawing, imaging, scheduling and productivity software package
• +6

ACE 1094 DAC - Media Copyright Licence

The Arts Council of England · Central government · Nationwide (UK)

ACE 1094 DAC - Media Copyright Licence Licence required for our online media monitoring services, and permits us to make physical replications of media coverage if required. The Newspaper Licensing Agency (NLA) is the sole organisation to p…

Awarded to NLA Media Access Limited

Audience Interactive Social Media Toolkit

BBC (British Broadcasting Corporation) · Nationwide (UK)

The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS …

Awarded to Bionics Corporation Ltd (Trading as Broadcast Bioncs)

• Industry specific software development services
• Communication and multimedia software package
• Communication software package

Service desk software

NSAH (Alliance Homes) Ltd · South West England

Service desk software subscription including maintenance

Awarded to PSTG LIMITED

GIS Software

Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber

GIS Software for NDA

Awarded to ESRI (UK) Limited, IDOX SOFTWARE LTD · 3 awards

• Software package and information systems
• Accounting software development services
• Agricultural, farming, fishing, forestry and related products
• +87

Media Monitoring Press Association

Department for Business & Trade · Central government · delivery region not published

Press requirement that enables the media team to receive real time and embargoed news alongside journalists, improving planning, rapid response, and timely ministerial briefings on emerging issues

Awarded to The Press Association Limited

Inclusive Easy Read Software Solution

Royal Borough of Kensington and Chelsea · Local authority · Greater London

The Royal Borough of Kensington and Chelsea has awarded this contract for the provision of an online Easy Read platform, including a comprehensive image library, to be used across the Council. The platform will enable staff to produce adapt…

Awarded to Photosymbols

• Software support services
• Communication and multimedia software package
• Document creation, drawing, imaging, scheduling and productivity software package
• +1

ICT Hardware and Software Support and Maintenance framework

Stoke on Trent City Council · Local authority · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

Stoke-on-Trent City Council wishes to appoint an Information Communication Technology partner to assist in the supply, delivery, maintenance, support and implementation of its ICT requirements over a four year period. The framework will be …

Awarded to Softcat Plc

• Communication and multimedia software package
• Information systems and servers
• Office and computing machinery, equipment and supplies except furniture and software packages
• +1

Social Media Management Platform

Essex County Council · Local authority · East of England

Social Media management platform for ECC corporate social media channels and wider services for content scheduling, engagement and analytics.

Awarded to SocialSignIn Ltd. Trading as Orlo

Incident Command System Software

Cheshire Fire Authority · Police & fire · North West England

Incident Command Software System

Awarded to Motorola Solutions UK Ltd

• IT services: consulting, software development, Internet and support
• Communication and multimedia software package

DDaT25598 - News Software Subscription

UK Research and Innovation · Central government · Nationwide (UK)

***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded without competition due to an absence of competition for technical reasons, only a particular supplier can supply the goods, servi…

Awarded to Financial Times Ltd

Telephony and Communication Services Dynamic Purchasing System

Scottish Government · Scotland

The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

Awarded to Gamma Telecom

• Telecommunications services
• Accessories for sound and video equipment
• Audio-visual equipment
• +54

Salesforce CRM

University of St Mark & St John · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

Summary of goods, services, or works: Procurement of licensing for the Salesforce Education Cloud platform and implementation partner to work with the university to build and deploy the platform. Estimated contract value: £212,000. Contract…

Intended award to NimbusPoint Consulting Ltd, Salesforce UK Limited · 2 awards

SYMCA Website Development Framework Agreement

South Yorkshire Mayoral Combined Authority · Local authority · Yorkshire and the Humber

The contract will consist of an initial requirement to design and build the minimal viable product (MVP) of two websites before December 2026. Following which there is a built-in provision to allow the call off of future work should it be r…

Intended award to Codiance Limited

• Communication and multimedia software package
• IT services: consulting, software development, Internet and support

Availability, Payroll and Rota Management System

Cheshire Fire Authority · Police & fire · North West England

Software Support and Maintenance for the Availability, Payroll and Rota Management System.

Awarded to Gartan Technologies

CONTENT MANAGEMENT SYSTEM - HOSTING, LICENSING, SUPPORT AND MAINTENANCE SERVICES

Coventry University · Education · West Midlands

Coventry University Group is seeking proposals from qualified vendors to deliver Hosting, Licensing, Support and Maintenance Services for its Optimizely Digital Experience Cloud (DXC). These services are integral to the Group’s digital tran…

Awarded to Nexer Digital

• Communication and multimedia software package

Keep in the Know Community Messaging Service

Police And Crime Commissioner For Durham · Police & fire · North East England

Secure, web-based two-way community engagement tool which enables Authority and PCC to deliver targeted messages to specific individuals and groups of users, based on a wide range of criteria.

Awarded to VISAV LTD.

Portsmouth International Port - Gantry Digital Screens and Large Media Screen

Portsmouth City Council · Local authority · South East England

Portsmouth City Council ('the council') has awarded a contract to a suitably qualified supplier to supply, install, commission, maintain, and support new digital screens and associated software for the incoming vehicle gantries and a large …

Intended award to ADI UK Limited

• Communication and multimedia software package
• Computer-user familiarisation and training services
• Helpdesk and support services
• +3

Interact Software, Training, Licenses and Subscription for the Whoogle Platform.

Walsall Housing Group Ltd · Housing · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

whg required Interact Software to host our internal intranet. This essential system will houses policies, procedures, and a people directory, which facilitates communication among colleagues throughout all areas of the business. The platfor…

Awarded to Odyssey Interactive Limited

Maintenance Service for Interactive Features Lighting and Scenery

Cheshire Fire Authority · Police & fire · North West England

Regulated Below Threshold Tender for a Maintenance Service for Interactive Features Lighting and Scenery

Awarded to PIRANHA AUDIO VISUAL LIMITED

• Communication and multimedia software package
• Educational software development services
• Educational software package
• +6

The Provision of Contact Centre Communications Software

Wales & West Utilities Limited · Nationwide (UK), Wales (Cymru)

Customer Contact Centre Communications Software Solution that has the capacity to integrate with an existing Customer Relationship Management Solution (CRM) and must be able to scale up rapidly to accommodate approximately 400 agents. WWU h…

Intended award to 8x8 UK Limited

• Communication and multimedia software package

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

WEST MIDLANDS TRAINS LIMITED · West Midlands

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codep…

Awarded to BLACKBOX COMPANY (UK) LIMITED

• Communication and multimedia software package

CORPORATE CUSTOMER RELATIONSHIP MANAGEMENT SOLUTION

Rhondda Cynon Taf CBC · Wales (Cymru)

Provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM).

Awarded to Computacenter (UK) Ltd

• Business transaction and personal business software package
• Communication and multimedia software package
• Database and operating software package
• +2

Provision of a Digital Social listening platform

The Arts Council of England · Central government · Nationwide (UK)

Provision of a platform to monitor the digital-sphere, based on specific user inputted search terms. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=958874482

Awarded to Runtime Collective Limited

NLA Licence 2025 - 2026

The Arts Council of England · Central government · delivery region not published

This is a media copyright license which is required for our media monitoring services. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=958866381

Awarded to NLA Media Access Limited

IA3642 Social Media Management and Monitoring Platform

Staffordshire County Council · Local authority · West Midlands

This is for a Social Media Management and Monitoring Platform

Awarded to SocialSignIn Ltd. Trading as Orlo

008695 - Customer Contact Centre through digital and omni-channel

Newcastle City Council · Local authority · North East England

A Market Engagement Exercise was carried out as our current telephony platform does not meet our current or future needs and is driving costly support arrangements. Calls dropping audio problems and the inability to transfer some calls. The…

Awarded to Amazon Web Services EMEA Sarl

• Other community, social and personal services
• Communication and multimedia software package

DPS for Creative and Marketing services

Clarion Housing Group · Housing · Nationwide (UK), South East England

Clarion Housing Group (CHG) is seeking to establish a Dynamic Purchasing System (DPS) for a range of marketing and creative services within Marketing and Communication Teams as well as other areas of the business. The below lots are include…

Awarded to Behaviour Change Agency, Earth Creative Strategies Limited, Media Performance a trading style of Georgeco Marketing Services · 3 awards

• Business services: law, marketing, consulting, recruitment, printing and security
• Advertising and marketing services
• Advertising campaign services
• +57

GSS25161 - 30x Staff Access for I'm a Scientist Online Platform

UK Research and Innovation · Central government · Nationwide (UK)

***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded without competition due to an absence of competition for technical reasons, only a particular supplier can supply services require…

Awarded to MANGOROLLA CIC

PB2024-01589 Telephony via RM6116 CCS Framework

Darlington Borough Council · Local authority · Nationwide (UK), North East England, Yorkshire and the Humber, Scotland, Northern Ireland

Lot 1a and 4a

Awarded to Daisy Corporate Services Trading Limited, See Contracts Finder Notice for full supplier list, UNIFY HOLDING UK 1 LIMITED +2 more · 6 awards

• Telecommunications services
• Apparatus for sound, video-recording and reproduction
• Building construction work
• +90

YPO - 001205 Electronic Catering Management and Payment Solutions

YPO · Nationwide (UK)

YPO are looking for Providers to be appointed onto a Framework Agreement for the provision of Electronic Catering Management and Payment Solutions. YPO’s intention is to create a compliant route to market for our customers and also the awar…

Awarded to CIVICA UK LIMITED, CRB Cunninghams Limited, Datasym (UK) Limited +11 more · 5 awards

• Software package and information systems
• Administration software package
• Business transaction and personal business software package
• +41

Modern Contact Centre

Anglian Water Services · East of England

Anglian Water Services Ltd ("Anglian Water") is currently reviewing options for the future delivery of a Modern Contact Centre (MCC). Anglian Water is looking to procure a Contact Centre as a Service solution to replace the current on-prem …

Awarded to supplier not published

• Communication and multimedia software package

Installation of Immersive Classrooms

East Durham College · Education · North East England

Design, Install and deliver a full immersive solution to our classrooms linking with our clean room.

Awarded to Vantec Europe Limited · 2 awards

• Software package and information systems
• Communication and multimedia software package
• Installation services of computers and information-processing equipment

Site Security Maintenance & Upgrade Services Contract

Nuclear Restoration Services Limited · Nationwide (UK), North West England

Contract to provide Site Security Maintenance & Upgrade Services for the NRS Magnox Estate

Awarded to Enigma Security Solutions, See Contracts Finder Notice for full supplier list, Total Security Protection Limited · 3 awards

• Security services
• Accumulators, primary cells and primary batteries
• Alarm systems
• +87

Public Contact Improvement Programme (PCIP) - Force Control Room Technology Solutions

The Police and Crime Commissioner for Derbyshire · Police & fire · Nationwide (UK)

Public Contact Improvement Programme (PCIP) - Force Control Room Technology Solutions

Awarded to Saab UK Ltd

• IT services: consulting, software development, Internet and support
• Communication and multimedia software package
• Information systems and servers
• +2

Technology Products and Associated Services

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

Awarded to The Minister for the Cabinet Office acting through Crown Commercial Service

• Software package and information systems
• Business transaction and personal business software package
• Communication and multimedia software package
• +22

CRM & Billing System

Portsmouth Water Limited · South East England

Portsmouth Water is seeking to undertake the implementation of a hosted replacement Customer Relationship Management (CRM) and billing system. This will revolutionise our relationship with our customers, providing the capability to present …

Awarded to Kraken Technologies Limited

• Customer Relation Management software development services
• Billing system
• Communication and multimedia software package
• +15

ASD Post-Diagnostic Psychoeducational Resource for Parents/Carers and Young People in Greater Essex

NHS Mid and South Essex Integrated Care Board · NHS & health · East of England

Following a compliant negotiated procedure without prior publication, the Authority has made a decision to award a contract to KIDS for the design, development, digitisation and pilot implementation of two psychoeducational resources, acros…

Awarded to KIDS Charity · 2 awards

• Health services
• Communication and multimedia software development services
• Communication and multimedia software package
• +4